Charm City Roofing
Customer feedback report for

Charm City Roofing

Charm City Roofing

Charm City Roofing is full service licensed and insured roofing contractor, specializing in roof replacement and roof repair in Greater Baltimore. At Charm City Roofing we are committed to providing expert craftsmanship and outstanding customer service to the Greater Baltimore area. We provide top quality products and expert installation at a reasonable price.

Types of work

Replacement roof 1000
Roofers 501
Roof repair 262
Gutter installation 3
Exterior trim 1
Roof cleaning 1
Home replacement 1
Commercial roof 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2016
Guildmember since 2016
Guildmaster with Distinction Award Winner
Guildmaster Award Winner 2019, 2022 with Distinction
Feedback Milestone
Actively Surveying Surveying most recent customers
Feedback Milestone
10 Consecutive Great Reviews 2022
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
2-Year Anniversary 2018
Feedback Milestone
5 Consecutive Great Reviews 2017
Feedback Milestone
1-Year Anniversary 2017
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Of 1661 customers surveyed, 808 responded
Sales Knowledge
The Charm City Roofing salesperson was knowledgeable and helpful regarding my project.
98%
Quality Of Materials
I am satisfied with the quality of materials used.
97%
Professional & Organized
Charm City Roofing was professional and organized.
96%
Problem Resolution
Charm City Roofing effectively addressed and resolved problems.
95%
Installation Crew
The Charm City Roofing installation crew was organized and professional.
94%
Value
I received a fair value for my money.
94%
Clean & Safe
The job site is kept clean and safe.
94%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Likely To Recommend
I am likely to recommend Charm City Roofing to a friend.
94%
Work Done Right
The work was done right the first time.
91%
Communication
Charm City Roofing communicated with me effectively.
88%

Of 1661 customers surveyed, 808 responded What does this data mean?
All project locations are approximate
Of 808 respondents, 713 left a review
4.7
650 of 691 would recommend
538
112
21
8
12
No rating
22
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Charm City Roofing using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Charm City Roofing

4701 Leeds Avenue,
Baltimore, MD
www.charmcityroofing.com (410) 289-7663