I would recommend them to a friend and already have.
There was additional work to be done on my roof. After 2 weekend and
The whole process to replace my damaged roof was great from start to finish. The roof was replaced and the new roof installed in only one day.
I am very satisfied and happy with what they did. It looks great and I am very pleased.
The installers who came out were true professionals and made sure the job was completed thoroughly. I was very happy with the results.
They were contacted by my insurance to cover the roof, and they told my insurance company that since I paid in full they don't care, so why should I care?
They were very professional and responsive to my calls. They followed up when needed, and I am satisfied.
They made the whole process fairly easy, helped us communicate with our insurance company, and had our roof installed in one day. I would recommend them to others looking to get their roof replaced.
They were very friendly and knowledgeable about their product.
The roof looks great & the cleanup very professional.
The materials are good, but the workers they have are lousy. A lot of repairs had to be made, and the install crew had to come back due to carelessness. They did not leave my house the way they found it, and they had far too many people working. They really needed someone on site to oversee the work being done.
I can't say enough about these people. They were just top-notch!
Best Choice Roofing & Home Improvement was great. It was a wonderful experience. They were on time and did a great job. They cleaned up nicely. All around, the experience was a good one.
I enjoyed them, they did a good job putting on the roof.
It took weeks to put my solar panels back on.
The crew was professional and courteous. They worked all day.
Best Choice Roofing does substandard work, fails to complete tasks as promised, and fails to make the necessary corrections. The work's quality is terrible. However, the office staff is pleasant.
Luke Phillips, the representative from Best Choice Roofing & Home Improvement Inc - Hickory, NC, is an outstanding employee of the company. He covered every detail meticulously. Not only that, he fulfilled and exceeded my expectations.
When the people that came out to do the estimate, they were supposed to do an estimate on the house and the garage. We talked for about an hour and a half. When he did the estimate, I made sure it was for the house and the garage. He said yes. When they came to do the house, they guy I spoke with, when asked, said that he was just doing the house. I had to call the manager, and he said that the estimate was just for the house. I told him, no, it was supposed to be for the house and the garage because the garage had wind damage too. After everything was said and done, he was going to reach out to the guy that did the estimate because it was noted that I was thinking about the garage. Once he had seen pictures, he agreed that I was doing the garage as well because you could see the paper off of the garage and off of the plywood. After said and done, they did give me a discount on the garage as well and it was fine. Talking with the guy that did the estimate, the whole hour and a half, I made sure that I said for the house and garage, over and over again. I do not know what happened that it was not on the paperwork the first time. I am happy with it, happy with who they sent out, and it looks good. Overall, I am happy.
The work wasn't done right and there some hiccups along the way. The salesman showed up at my door and talked with me about the process. I put in claim through insurance and my insurance agreed to replace roof. The salesman said whatever the insurance payed that would be the total bill by the end of the project. When the project was completed I got billed more than what insurance agreed to and had to come up with the remainder. I planned to pay the rest in multiple installments but when I sent the first check of $50, I received a phone call saying that if I did not pay the rest in full, my warranty would be declined. I will not use Best Choice Roofing in the future.
Mike came out to do our consultation and he was very informative. He did a thorough job of going over everything with us and explained how the process would work. He gave us a wonderful deal on the roof. The quality of work went exactly as expected.
They are terrible with scheduling. Communication is really horrible.
They were quick and knowledgeable.
Everyone was helpful and completed work on time!
Everyone at Best Choice Roofing & Home Improvement was professional. The crew got here when expected and got the job done earlier than quoted. I have no complaints!