Your employees are quite honest and respectful. I find that pleasant.
They were very professional, very quick at getting the job finished, and kind.
Overall, yes, I would recommend
We had contact with3-4 people regarding this about payment very confusing.
From the reference that I got to call them to the first phone call all the way through to the completion of the roof and the inspection afterwards has been all fantastic. A great experience.
We did have to call them back one time to smooth out the buckles in the original roof. It is now fine.
Since I know nothing about reroofing a home, but my salesman (Nick Shepherd) explained exactly what my choices were along with his recommendations for my consideration.
I love the way they worked with me!
Price was nice but it was an insurance job anyway. Guys tore up my landscaping out of negligence. I understood things could happen but leaving roofing materials over bushes for a day killed plants. Cleaning up daily would have prevented it. Left nails everywhere.
The roof was done in a timely manner. But however the turbine vents were replaced with box vents at first. That wasn’t apart of the deal. And took weeks of messaging back and fourth to get it fixed. Also, the crew that put the roof on, was climbing up and down my pergola in the backyard like it’s a ladder. It’s not a ladder. And they were also climbing and standing all on top of my brand new air conditioner outside and shifting it all over the place. That is a brand new unit and it was not cheap. So I did not appreciate it being climbed and stepped all on
The team kept us informed at all stages of the contract.
Yes.. if someone needs a repair i will give them Best Choice Roofing information
Some of the crew working on my roof seemed not to speak English well or made it seem they didn't. They left one day , after only been there for an hour and said they would be back the next day. The supervisor brought them back and apologized, putting them back to work as a punishment, at 4pm. They skipped some cleaning up. On the whole the Job itself was well done, no leaks, with the one rain we have had.
Hard to get paperwork when i requested it numerous times. Sent me HOA form for community I don't live in.
Quality of work
I have already made two recommendations.
Left a very clean workplace.
I felt like I was in good hands the entire time
We will most assuredly recommend Best Choice Roofing to anyone who wants to know who did our beautiful roof.
Great experience. Good people very helpful.
Started out great. Until installation of roof and down to cost. Salesman put us down for the highest quality shingle making us pay out of pocket more. Blamed our child saying we paid attention to the newborn crying when he was asleep. Failed to accept responsibility and put the blame on a child which was a lie. Roofing installers left food all on my front porch, moved my furniture around to use. Left shingles on my outdoor furniture. Nails were everywhere in my front and back yard, there was no clean up conducted until I complained and did majority of it myself. After installation inspection there were flaws they had to come and fix twice.
Got to be the worst roofers in Somerset. For the money paid I should not have to point out all the mistakes they made. I’m 69 years old and don’t like getting on my roof but I did and I was sick of everything I saw. My only hope is that it doesn’t leak because it looks 3rd rate at best.
The job took two days to complete. Once completed and WE inspected the roof we found granules already missing in several spots, several large gaps that we can see white underneath the layers, material nailed into the shingles, and large overhang.
Everyone was very great listening to my roofing needs and perform fantastic
Everything