The entire process from start to finish was top-notch.

The entire process was very professional. My questions were answered using a vocabulary I could understand.

I will say I’d become skeptical of the whole replacement window industry. You can’t swing a dead cat without hitting one. Why are there so many of these companies doing the same thing and all offer ridiculous discounts? Buy one get 14 free! Right now 90% off! Buy now and we’ll pay you to do the installation! It all seems like a scam Bee window was our third estimate and we signed the contract on the spot. Simple to the point information. A quality product at a reasonable price and a valuable guarantee they made logical sense. The installation happened on the day and at the time informed of. Well insulated, well adjusted and trimmed perfectly. If your reading this and you’re considering vinyl replacement windows, I suggest you look no further and go with Bee.

The staff that came seemed very knowledgeable and helpful

Quality workmanship and professionalism

Overall, we are happy with the quality and process of Bee Window, Inc., but I question if the pricing is a little high.

Sloppy work and had to add pieces to make it look right instead of doing it right to start with. Completely unsatisfied the way the job turned out. Was yelled at on the phone by someone in the install dept, I believe her name was Taylor or started with a T. She then accused me of throwing the crew out of the house which I didn't. Mark came down and he tried to collect and I told him I'd pay when it was done. He even suggested you could sue me to get your money. He promised to come back and be here when the second Nick showed up and he never showed up. Nick tried to call him and when he got ahold of him he said he just got back in town. My grandson walks in the other day, takes a look at it and says I don't like those corner pieces on there. neither do I and if it was done right to start with they would not have had to have been put on there. Neighbors ask if I would recommend you and I told them absolutely NOT. The only person I will give any good word for is the sales man Jeff Sauter. He was nice and convinced us you would do a good job and you let him down as well. One end of our shower pan is sitting on the floor and the other end is just floating and not sitting on anything. He somehow messed up our shower head and now the hand held doesn't work.

Better communication from the number three (purchasing department) to final step (completed project).

Friendly

We’ve had two projects completed. They are both beautiful! Our home energy check from Nipsco came in the best in along time.
We are looking forward to our next projects in a couple weeks.

It was the best service. I think I have ever had.

Installation incomplete, agreed on by both parties, but not followed through.

my experience with bee window was excellant...very professional and installers did an excellant job

Excellent sales experience during quote
Excellent interactions with all employees from start to finish
So respectful and attention to detail shown every step of the way

Very thorough and friendly sales

the workmanship was great but dealing with others not so great

The work was very well done, the timeline was not great.

It’s ni

We have used Bee Window for a number of years now. At least 10 years ago, we purchased 11 windows for our home and we have no complaints. They were very clean with the installation, and we had no mess that was left. Our daughter that lives in the home loves the new windows.

They did a good job and it was an okay experience.

Everyone did a great job and we weren't pressured into buying.

Professional throughout. Great communication.

The confusion on the size of door we could install between salesman, measuring person, installer, and manager didn't speak well of the company. Lack of communication during the whole process was not very good.

This was a very good experience. I have used them before and wasn't quite satisfied but they did a great job this time around.

Overall, they are good windows, but I was very dissatisfied by the service.