Baxter Construction has worked with Princeton area homeowners and architects to build and renovate homes for over 30 years. Our focus is, and has always been, dedicated to listening to the customer. Beyond the extraordinary trust and mutual respect we strive to establish and maintain with our loyal customer base, is an unyielding commitment to craftsmanship and quality. This dedication to the customer is not reserved for large projects only. The same integrity and responsiveness goes into every project - large or small. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Whole house remodel (86)
Basement remodel (84)
Kitchen remodel (84)
Bathroom remodel (83)
Entry doors (3)
Roof repair (3)
Master bedroom (2)
Covered porch (1)
Custom home (1)
Garage suite (1)
Sewer or drain repair (1)
Structural repairs & reinforcement (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Baxter Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Baxter Construction in Princeton, NJ; Hopewell, NJ; Skillman, NJ; Pennington, NJ; West Windsor, NJ; Lawrenceville, NJ; Titusville, NJ; Belle Mead, NJ; Ringoes, NJ; Flemington, NJ; and 5 other cities in New Jersey and Massachusetts.
In this report, Baxter Construction has published a summary of the customer feedback they've received since they joined GuildQuality in January 2014. In that time, 57 out of 111 customers (51%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2017.
Baxter Construction is a candidate for a 2018 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Baxter Construction must survey all of their customers.
If you are a recent customer of Baxter Construction and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Baxter Construction's application.
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