People, DO NOT write see below or see #*** below. Because they won't post it! Check out my review a year ago under "Ernesto." They only posted "See below." With that said, we have had a terrible experience with Ashton Woods Deltona, Florida. There's no transparency before signing the dotted line. They elected profit/quantity over quality. The plan they submitted to the city for the HVAC unit, isn't what we got. We are missing an A/C vent in the kitchen area because they apparently covered the vent with drywall. A few of us, have complained about our HVAC unit, either not cooling or heating properly. We were given a 2 1/2 ton HVAC unit for a 2,200 sqft living area. They failed to glue the backsplash in the bathroom. They painted all bathrooms with flat paint which isn't suitable for wet areas. Missing grout in the showers. Gaps in exterior doors and missing weather stripping. Issues with garage doors. Indentation in vinyl planks. Missing gutters. Holes in the walls. Mystery electrical outlets. Floodlights junction box not properly secure and exterior doors not closing/opening properly to list a few. These issues is substantiated by a qualified building inspector. In my previous review, I mentioned that they installed an external service door approximately one foot, towards the front end of the house, when they knew or should have known that the HOA guidelines only allows fence to be placed ten feet behind the front edge of the house. If they make it right, I might come back a change my review.
This is our third AW home and might be the best one to date! Seamless process from start to close.
Everyone we have worked at with Ashton Woods has been great so far. Kim was our salesperson and she was amazing. She was very friendly and kept us and our agent informed throughout the process. She was so patient with us and answered all our questions. Mike and Brian were our project managers and they were great. They made us feel valued and always answers our questions. They never made us feel stupid for asking or following up and explained the entire process to us. Brian took care of everything we had concerns about during the inspection and closing. Jared has been great with some minor warranty work that we needed. He has followed up for us and even came out to come say hi and explain the process and double check things. The team has been great and we're happy we went with Ashton Woods as the builder.
Anyone looking to buy should do their due diligence. Know that pushbacks happen with or without notice. Flexibility may not be there. The home's price should include fixtures in the bathroom. This isn't my first home. Ashton Woods Homes will not provide you with sample paint; they will refer you to Sherwin Williams and give you a coupon.
Our saleswoman, Mary Ann Perez, was amazing throughout the process.
Matt Hazel our builder was awesome!
I would recommend Ashton Woods under the following conditions. 1. A more approachable and transparent Project Manager. Improve their quality assurance by 100%. 3. Their unreasonableness about changes to the contract that is not infrastructure related. For example, changes in external paint color even though the paint had not yet been ordered. 4. Having all the houses on the same street with the exact same colors.
This is our second time going through a new construction home. The quality of the Ashton Woods homes is far superior and the attention to detail throughout the process was always noticeable.
Salesperson was phenomenal can't say that about anyone else including the poor quality of the craftsmen.
The quality of their homes is extremely poor. Their attention to detail is worthless.
I think AW builds a solid house at least in the Hills of Minneola it appears so. The builder parked a dumpster on freshly compleded new driveway trying without success to place it on pallets. I have pictures. This was very improper. After damaging the concrete driveway, the builder excavated the damaged section and replaced it. Now it looks like there is a patch in the middle of the driveway on an 800k house. Just plain stupid.
So far very impressed with Ashton Woods and our home.
You guys are awesome!
Ashton Woods provided good quality, good support, and good timing.
Quality of the final product is superior, comparing to similar homes in the area.
YES
Ashton Woods employees were very approachable and responded quickly to inquiries and concerns. I found them to be knowledgeable about their product. Would definitely recommend Ashton Woods Homes. They are a great value.
Let me put it this way, between my wife and I we have moved more than 18+ times due to our transitions and assignments with the US Air Force and our Ashton Woods home building process was our best journey yet! I have told everyone I know about our experience with Ashton Woods and particularly our community.
They refused to help when the AV group didn’t do my speaker wire correctly
Our experience with Ashton Woods and the staff was awesome. The entire team was just one call away to answer any questions we may have had. It was the smoothest purchasing process that we’ve experienced.
From start to finish it's been a great, seamless experience.
This is our third Aston Woods home. It will be the last one that we would recommend to our kids, family and friends. The workmanship has deteriorated.
First home: Lakes of Windermere 2003
Second home: Lakeside condominium 2005
Third home: NorthLake at Lake Star: doorknobs off the door, chipped counter tops,
Chipped siding, pavers left with paint stains all over deiveway, porch, lanai. poor presentation before closing. Dirty windows etc
Etc
Too many warranty issues and I validation about the issues
From the sales to the warranty people, all were great to deal with.
I've worked with numerous builders in Florida; this is my third home with Ashton Woods because of the quality of their construction. Ashton Woods is the best builder I have worked with in Florida. They have a great team from beginning to end, and I was extremely pleased with everyone.