I could not have had better people to work with.
They lady they sent out was rude. As soon as she introduced herself she put in ear buds so any time I tried to talk to her I would have to say it 2 or 3 times to get her attention. Then when I tried asking questions about damages she never went near she just dismissively said "yea I got it". She came out on a Saturday and said they would get the estimate to my insurance on Tuesday. It took them 14 days and 3 phone calls to get it sent in. The manage did call to apologize and said they had it it just didn't get processed. Then when I got the estimate through my insurance she had put the wrong material down as my roof. She had 29 guage corrugated when I actually have 26 guage 1 in AG panel.
Everything WAS accomplished satisfactorily without any surprises....eventually.
Paul Ledea was very prompt and very responsive.
Apple Roofing's customer service and workmanship were excellent.
Apple Roofing did what they said they would do.
They were great from start to finish.
They completed work in one day. No issues
Didn't clean up nail, trash enough for us. Gutters don't look very straight. Numerous employees quit without notification from company leaving us with no contact person
Very professional. Tyler was great and helped along the way with insurance stuff and any questions I had. The crew was great and they did a great job cleaning up.
Josh Brown was great to work with. He went above and beyond.
The guys worked very well together, took care to protect my plants while they removed the old shingles and cleaned up very well.
Provided the most detailed plan for what work was needed and explained it well. Not the cheapest estimate but felt they were the best prepared to give me the quality of product and workmanship that I was looking for.
Every thing was handled very professionally.
Awesome salesman. Told us how they would proceed. Called when Menards had issues.
I am likely to recommend Apple Roofing to a friend. We were very satisfied from start to finish with the whole price. Dealing with Rob was an absolute pleasure, and I think the sales manager's name is Tom, and we were very worried about the roof repair because it got damaged by the hurricane, and it was an incredible experience dealing with them.
They were very proficient, timely, and the job was well done.
I was extremely happy with Devon Thompson and his crew. They did a great job and worked extremely hard and cleaned up great and did everything that they promised to do. Devon told me what to expect and he did it and I am 100% pleased and already recommended him to several neighbors.
The work done was very good quality and done quickly. We’re very pleased with Apple Roofing.
Easy to work with. Best price estimate given. Work was done quickly.
Apple Roofing stopped communicating with us the moment they got paid. We tried calling, texting, and emailing for weeks after writing the check. One day, a truck showed up and dropped off a load of vinyl siding. The next day, a work crew showed up and spent the next 2 days performing the siding replacement. We had no warning and had to scramble to make plans so our 3 month old had somewhere to sleep during the day.
Damage was done to my home that still has not been fixed.
There was a lot of confusion and missed communications until a higher level manager got involved.
Everyone was very professional and knowledgable
Customer service wasn’t great. Was told job would start on this date and it never did. Then told different date and same thing.