Apple Roofing did an awesome job replacing our roof and gutters. Koner kept us informed from day one, answered all our questions and took care of all the coordination and paperwork needed with the insurance company. Very satisfied and highly recommend them!
They had really great service on the front end and good follow-through during the whole process.
This is in relation to the first time I used them a few years ago to replace my entire roof. They did not give me notice that I should remove breakables from an upstairs shelf in my game room. When I arrived home, 8 vintage collector's glasses had fallen off and shattered from the shelf due to the roof installation. I asked for the crew to replace the glasses and they refused.
Also -I expressed concern that some of the shingles have not laid flat and had a buldge and I was told that they would go flat when temps got warmer. That has been over a year ago.
The roofers destroyed our gutter guards when removing the roof. We discussed this multiple times with our Apple consultant. We were assured it would be taken care of. We were contacted again after winter weather to say Apple was sending a handyman to put the guards back on and we would be responsible for paying for it. We again shared that they had been destroyed in the removal process and there was nothing to put back on. The consultant assured us many times it would be taken care of but we failed to get those statements in writing. Our fault for not making sure. Apple’s fault for not writing it up or giving any discount for the destruction of our property. Very disappointing!
The roofing job itself was good. It will cost us $3500.00 for this issue.
Responsive, on time, the scope of the job was explained well.
Would absolutely (and have already ) highly recommend Apple Roofing to friends. They made a very stressful event so much easier to deal with, both professionally and personally.
Quick response to quote request, excellent communication about start date, process, etc. Finished ahead of schedule, at quoted price, finished roof looks excellent and the crew were all very polite and considerate and put in very long days
They communicated when they were coming and what they were doing when. I was impressed at how fast and clean their employees worked.
They were on time, listened to direction, were careful not to cause any new damage, worked quickly and did the job right
Apple Roofing did good.
Apple Roofing provided me with very quick responses. They were professional and did an excellent job cleaning up.
Jason Hinson was the best. He was very knowledgeable and helped me during a disaster.
We worked with Jason who scheduled and worked well with us to coordinate everything. The roof looks great and finished within the day they started.
Don’t like unsecured financial co they use
Derek is great to work with.
Overall a pleasant and easy experience. Robert analyzed the situation and communicated effectively what he saw needed to be accomplished.
After our initial walk-through Robert returned my calls promptly when I had more questions and needed clarification. He was patient and considerate of me, and my home
Apple roofing is well represented by Robert and the crew he chose to replace my roof.
Because of my interaction with Jose Ortega I would highly recommend Apple roofing. He kept me informed through the entire process and was very prompt in responding.
They were fantastic from start to finish!
this is our second time using saint raphael and they always do a wonderful quick job.
They were professional and went above and beyond. I am extremely happy with Josh and Jeremiah.
They spent so much time and energy fighting for our home. I know dealing with insurance is beyond stressful and they took care of all of that for us.
The professionalism of the company representative and the workers that replaced the roof
The company’s workers worked very hard to complete our roofing project. They were professional, competent and cleaned up the project area very well. We were very satisfied with them.
Connor was excellent in communicating what needs to be done. He followed through and the work was completed in a timely manner. I would recommend Apple and especially Connor for all your roofing needs
Chris Danielson did great for us. The Roofing and gutter crews did very well also. All new installs look very nice