There was a little scheduling error. Everything went totally smooth. We were set up and no one called or showed up. I had to contact them. It was really inconvenient, we had everything set up with our dogs etc. The second time it was very smooth.
Communication on day of job was poor. Also I couldn't even access my driveway. Would like to have known that I couldn't be home til after 9 pm. And when I asked how much longer (I asked in Spanish) and was told a half hour at 7:30 pm but they were still there at 9 pm. Frustrating.
Overall they were ok.
Communications poor and promises made were not kept.
Yosep, Dustin and Heather were great to work with. This is like my 6th roof with them. I would not keep using them if they did not do the job right.
Yosep, Dustin and Heather were great to work with. This is like my 6th roof with them. I would not keep using them if they did not do the job right.
Russell did an excellent job of getting me the products I wanted and overseeing the installation to make sure everything was done to the highest quality standards.
Very professional and thorough seemed like they were there to help only not just doing a job
Fast, friendly and easy to work with.
Highly qualified
The entire crew was great, but especially Angelica and Justin. Everybody showed up on time and they completed the entire roof in a single day. Angelica and Justin made sure all of my questions were answered, and the crew left the surroundings exactly as they had found them. I would definitely recommend them to anyone!
Apple Roofing did a tremendous job!
The workers left one of my cables hanging down on the deck so that I have to duck to get out of my sliding glass door onto the deck. It needs to go back up wherever it came from other than that they were fine.
Excellent work and product on new roof, still waiting for the gutters to be done.
I didn't feel that the communication was very clear, and I had to call them many times to find out what happens next. They tell me one thing in the office, and it doesn't actually happen at my house, so the communication wasn't great. They answered the phone, but they kept me in the dark, so I had to call them to find out what happens next.
I would've liked to have known when someone was going to arrive to complete the fix. I was not aware of anything scheduled.
They did good work.
Blake has been amazing!! I have felt no stress whatsoever.
Jason was exceptional in every aspect. He went far above the norm anyone would expect. No hesitation in recommending apple roofing and Jason Freeman in particular
Dr Abe Kaplan
Would have preferred to know when people were going to show up. No one communicated the timeline to me.
They did an excellent job. I went up on the roof and looked at it and I would definitely recommend them to friends and neighbors or whoever might need a roofing job.
No
Great communication, respectful of property. Did a good job.
Some of my shingles blew off. The original match to my current roof color was poor but, Jason made it right.
This is the second time that I have used Apple Roofing. Each time has been great.
They communicated and did a good job. I had no issues.