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Alkat Restoration

36 ratings
701 South Wall Street, Benson, NC 27504(919) 207-9070
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About this company

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Alkat Restoration

Architects and customers are specifying more and more stain grade millwork. Even with your greatest efforts, some woodwork will be damaged during construction. When the punch list shows up with dents, scratches, mars and other wood damage, what do you do? These expensive items must be restored, repaired, and refinished to the original condition or replaced in order to make your customer satisfied.

GuildQuality Member
Guildmember
Since 2016
Feedback Milestone
1-Year Anniversary
2017 - See more

Types of work

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Historic restoration (147)

Storm damage restoration (147)

Water damage restoration (146)

Entry doors (107)

Projects

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment

Raleigh, NC on May 09, 2017
I really am pleased. I do not usually answer these kinds of things but they did exceed my expectations so I felt they at least deserved that. I did call the owner and sing the praises of the guys in the field, they really did a stellar job.
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Comment on "Area Of Satisfaction"

Raleigh, NC on May 09, 2017
I was most satisfied with the finished result, it exceeded my expectations.
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Alkat Restoration

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Alkat Restoration exceeded my expectations!
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    • Alkat Restoration

    Review by

    Alkat was very responsive and provided a quote over the phone with just a photo! Did not have to wait for a site visit to get quote--awesome!
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    • Alkat Restoration

    Review by

    It is difficult in my line of work to find quality work and a fair price. Alkat has both
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    • Alkat Restoration

    Review by

    I use Alkat and that they are good.
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    • Alkat Restoration

    Review by

    We have contracted with Alkat Restoration on numerous furniture finish repair/touch-up jobs for commercial public areas and we have never been disappointed with their work. They are always professional, arrived as scheduled and done an excellent job for us. We will use them again for future projects.
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    • Comment on "Area Of Satisfaction"

    Raleigh, NC on Sep 20, 2016
    I was most satisfied with the end result, it was good.
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    Comment on "Lead Source"

    Raleigh, NC on Sep 20, 2016
    I heard about Alkat Restoration because of my supervisor, he told me about the company. They did previously work for us and he recommended Alkat for this project.
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    Comment on "Likely To Recommend"

    Raleigh, NC on Sep 20, 2016
    You can put a 5 on that!
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    Affiliations

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    • GuildQuality

    More about Alkat Restoration

    As a GuildQuality Guildmember, Alkat Restoration relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Alkat Restoration in Raleigh, NC; Cary, NC; Durham, NC; Morrisville, NC; Garner, NC; Charlotte, NC; Winston Salem, NC; Wilson, NC; Rolesville, NC; Pembroke, NC; and 19 other cities in North Carolina, South Carolina, New York, Florida and Maryland.

    In this report, Alkat Restoration has published a summary of the customer feedback they've received since they joined GuildQuality in June 2016. In that time, 46 out of 143 customers (32%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2017.

    Alkat Restoration surveys all of their customers with the following exceptions:

    • Projects under $2,500

    Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Alkat Restoration customer, if your project doesn't match the above exceptions, and if Alkat Restoration completed work for you after June of 2016 but you haven't yet received a survey, please let us know.

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