About this company
View allAbility Wood Flooring
Ability Wood Flooring, Inc is a family owned and operated company, now in their 3rd generation serving Orlando, FL. Since 1950, they continue to offer the highest quality Hardwood Flooring, Refinishing Hardwood Floors, Stone, Tile, Carpet, and much more. After Ability Wood Flooring completes a flooring project, they send a survey to the homeowner so the homeowner can write a review about the quality of Ability Wood Flooring's service. Below is a summary of customer reviews for floor coverings in Orlando, FL.
Feedback
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GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Learn more about the feedback published on this page.Projects
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View allMost helpful reviews & comments
What is this?What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Keith K.
Comment on "Area Of Satisfaction"
Review by Laurie P.
Response from Ability Wood Flooring
-Your Ability Family
Comment on "Area Of Satisfaction"
Review by Kathy E.
Response from Ability Wood Flooring
Comment on "Area Of Satisfaction"
Comment
Review by Tom K.
Comment on "Area Of Satisfaction"
Affiliations
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- Home Builders Association of Metro Orlando
More about Ability Wood Flooring
As a GuildQuality Guildmember, Ability Wood Flooring relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Ability Wood Flooring in Orlando, FL; Winter Park, FL; Longwood, FL; Windermere, FL; Apopka, FL; Winter Garden, FL; Oviedo, FL; Maitland, FL; Lake Mary, FL; Kissimmee, FL; and 31 other cities in Florida.
In this report, Ability Wood Flooring has published a summary of the customer feedback they've received since they joined GuildQuality in February 2013. In that time, 313 out of 439 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2018.
Ability Wood Flooring surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Ability Wood Flooring customer, and if Ability Wood Flooring completed work for you after February of 2013 but you haven't yet received a survey, please let us know.
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