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Ability Wood Flooring

216 ratings
2941 Staten Ave., Orlando, FL 32804(407) 422-0169
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About this company

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Ability Wood Flooring

Ability Wood Flooring, Inc is a family owned and operated company, now in their 3rd generation serving Orlando, FL. Since 1950, they continue to offer the highest quality Hardwood Flooring, Refinishing Hardwood Floors, Stone, Tile, Carpet, and much more. After Ability Wood Flooring completes a flooring project, they send a survey to the homeowner so the homeowner can write a review about the quality of Ability Wood Flooring's service. Below is a summary of customer reviews for floor coverings in Orlando, FL.

GuildQuality Member
Guildmember
Since 2013
GuildQuality Master Award Winner
Guildmaster Award Winner
2015
Feedback Milestone
6-Year Anniversary
2019 - See more

Types of work

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Flooring (461)

Wood flooring (195)

Water damage restoration (156)

Tile (144)

Projects

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All project locations are approximate

Photos

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Showing 1-16 of 24
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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Area Of Satisfaction"

Orlando, FL on Jan 25, 2019
I thought the entire experience was good from when they came out to do the estimate to the communication of what they would do and then we got the estimate and it listed it thoroughly and then, of course, the process of doing the work that was good too. It's one of the few companies that actually delivered...
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Comment on "Lead Source"

Orlando, FL on Jan 25, 2019
I actually heard about them from another acquaintance, they had done the work in their house so we were able to see the work they had done. It was very nice. There were also 2 or 3 other people who were satisfied customers as well. I have never heard anything bad about them and you want to go with a...
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Comment on "Likely To Recommend"

Orlando, FL on Jan 25, 2019
Yes, I would without hesitation! I might add they are one of the few companies we would recommend because you can get yourself in trouble recommending people and I feel confident with them! They did what they said they would and they were highly recommended to us also.
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Ability Wood Flooring

Review by

The workman who did the actual work was very thorough, kept us informed and the follow-up was good too!

Response from Ability Wood Flooring

Jan 25, 2019
Doug, thank you so much for taking the time to write this amazing review. It's clients like you that make us enjoy doing what we do. We sure do appreciate it!

-The Ability Team
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    • Comment on "Area Of Satisfaction"

    Windermere, FL on Jan 25, 2019
    They were very professional and did a great job.
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    Comment on "Area Of Satisfaction"

    Wekiva Springs, FL on Jan 24, 2019
    Quality of work
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    Ability Wood Flooring

    Review by

    Very friendly and professional. Did "EXACTLY" as I requested.No fussing or trying to pressure sell me on something I didn't ask for. I will definitely use them to do my other bedroom floors.
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    • Ability Wood Flooring

    Review by

    Overall we are pleased with Ability Wood and how committed they were to making sure the project was "right" to the best of their ability. They value their reputation and want all customers to be happy with the end product.
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    • Ability Wood Flooring

    Review by

    Very ProfessionalExcellent Workmanship
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    • Comment on "Area Of Satisfaction"

    Orlando, FL on Oct 04, 2018
    They were efficient and got every edge and corner sanded clean even in the closets and we have six closets. I looked for dust when they were done and did not find any.
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    More reviews & comments

    Affiliations

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    • GuildQuality
    • Home Builders Association of Metro Orlando

    More about Ability Wood Flooring

    As a GuildQuality Guildmember, Ability Wood Flooring relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Ability Wood Flooring in Orlando, FL; Winter Park, FL; Longwood, FL; Windermere, FL; Apopka, FL; Winter Garden, FL; Oviedo, FL; Kissimmee, FL; Maitland, FL; Lake Mary, FL; and 32 other cities in Florida.

    In this report, Ability Wood Flooring has published a summary of the customer feedback they've received since they joined GuildQuality in February 2013. In that time, 322 out of 457 customers (70%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2019.

    Ability Wood Flooring surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Ability Wood Flooring customer, and if Ability Wood Flooring completed work for you after February of 2013 but you haven't yet received a survey, please let us know.

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