ACC Construction professionals provide ABSOLUTELY ALL of your residential property needs including: construction, excavation, renovation, preservation, restoration, foundations, additions, improvement, landscaping, patios, decks, windows, doors, floor laying, cleaning, painting, plumbing, handyman, home inspection, appraisals, insurance claims, fireproofing, paving, asbestos removal, cabinets, countertops, roofing and much more! More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Interior painting (24)
Windows & doors (20)
Wood flooring (9)
Water damage restoration (7)
Drywall repair (5)
Bathroom remodel (4)
Bath renovation (2)
Electrical service job (2)
HVAC service job (2)
Kitchen remodel (2)
Plumbing service job (2)
Basement remodel (1)
Driveways & sidewalks (1)
Entry doors (1)
Exterior upgrades (1)
Fire damage restoration (1)
Fireplace remodel (1)
Kitchen cabinetry (1)
Lighting retrofit (1)
Masonry or brick work (1)
Outdoor living area (1)
Pipe or leak repair (1)
Retaining wall (1)
Steel Fascia (1)
Structural repairs & reinforcement (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, ACC Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of ACC Construction in Knoxville, TN; Chattanooga, TN; Cleveland, TN; Maryville, TN; Sevierville, TN; Seymour, TN; Dandridge, TN; Gatlinburg, TN; Powell, TN; Chattanooga,, TN; and 39 other cities in Tennessee, Kentucky and Georgia.
In this report, ACC Construction has published a summary of the customer feedback they've received since they joined GuildQuality in April 2017. In that time, 61 out of 151 customers (40%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2018.
ACC Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a ACC Construction customer, and if ACC Construction completed work for you after April of 2017 but you haven't yet received a survey, please let us know.
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