ACC Construction professionals provide ABSOLUTELY ALL of your residential and commercial property needs including: construction, plumbing, HVAC, excavation, renovation, kitchen and bathroom renovations, fire and water mitigation, content cleaning, pack outs, emergency services, tree service, temporary tarping,board ups, temporary housing, debris removal, demolition, preservation, restoration, foundations, additions, ADA additions, hazard waste clean up, trauma scene clean up, improvements, landscaping, landscaping, lighting, gas, outdoor living spaces, fireplaces, fire pits, hardscaping, lighting, electrical, patios, decks, windows, doors, flooring, Hardwood, LVP, Floating floor, ceramic tile, showers, cleaning, maid service, painting, plumbing, handyman, home inspection, appraisals, insurance claims, insurance claims consulting, estimating, fireproofing, paving, asbestos removal, lead base paint removal, cabinets, countertops, roofing, metal roofing, asphalt shingle roofing, and much more! More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Interior painting (65)
Window & door replacement (42)
Wood flooring (25)
Water damage & mold remediation (23)
Bathroom remodeling (12)
Tile installation (12)
Bath renovation (9)
Gutter installation (8)
Air conditioning & heating (7)
Cabinets - custom (6)
Drywall & insulation (6)
Kitchen remodeling (6)
Countertops & stone - custom (5)
House cleaning services (5)
Chimneys & fireplaces (4)
Commercial construction (4)
Masonry - brick & stone (4)
Exterior painting (3)
Insurance repair (3)
Lighting retrofit (3)
Soffit & fascia (3)
Structural repairs & reinforcement (3)
Basement remodeling (2)
Biohazard remediaton (2)
Deck building & maintenance (2)
Exterior upgrades (2)
Fire damage restoration (2)
Roof repair (2)
Tree removal (2)
Aging in place (1)
Air conditioning, heating & ventilation (HVAC) (1)
Commercial roof (1)
Concrete - decorative & stamped (1)
Concrete - driveways, sidewalks & patios (1)
Damage restoration (1)
Decks & outdoor living (1)
Drain/sewer cleaning & repair (1)
Energy efficiency upgrades (1)
Exterior remodel (1)
Exterior trim (1)
Fiber cement siding (1)
Garage doors (1)
Glass/brick/stone block windows (1)
Gutter protection (1)
Interior design & decorating (1)
Laundry rooms (1)
Living room remodel (1)
Outdoor kitchens & living spaces (1)
Pipe or leak repair (1)
Replacement roof (1)
Retaining wall (1)
Tile, grout & stone cleaning (1)
Tree damage restoration (1)
Tree services (1)
Vinyl siding (1)
Water heater (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, ACC Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of ACC Construction in Knoxville, TN; Chattanooga, TN; Maryville, TN; Cleveland, TN; Sevierville, TN; Powell, TN; Seymour, TN; Crossville, TN; Gatlinburg, TN; Oak Ridge, TN; and 63 other cities in Tennessee, Florida, Georgia, Alabama and Kentucky.
In this report, ACC Construction has published a summary of the customer feedback they've received since they joined GuildQuality in April 2017. In that time, 192 out of 348 customers (55%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2019.
ACC Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a ACC Construction customer, and if ACC Construction completed work for you after April of 2017 but you haven't yet received a survey, please let us know.
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