Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 17,362 customers surveyed, 11,035 responded (64%)
Likely to Recommend
93%
Clean & Safe
96%
Professional & Organized
94%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
94%
Work Done Right
91%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

2,735 Ratings
2,369
204
67
31
64
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  • Window Nation
    Review by Evelyn B. of Mineral City, OH
    May 27, 2015

    We are very satisfied with our windows and the nice professional man who installed them

    Did you find this helpful? Yes
  • Window Nation
    Review by Kati D. of Brecksville, OH
    May 27, 2015

    Exceeded expectations above and beyond. The overall experience was amazing.

    Did you find this helpful? Yes
  • Window Nation
    Review by Donna G. of Clinton, OH
    May 27, 2015

    I love my windows and they did a good job.

    Did you find this helpful? Yes
  • Comment from COLUMBIA, MD
    May 27, 2015

    It was all great. It was beyond our expectations.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from COLUMBIA, MD
    May 27, 2015

    We had old windows. Now the temperature holds and it's soundproof. We expect heating/cooling benefits in the future. We're very satisfied, especially with the outside noise. We don't hear anything. It appears very finished inside and out.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Mansfield, OH
    May 27, 2015

    The gentleman that was here yesterday was very knowledgeable and thorough. He explained everything to us about how to operate the windows.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Cleveland, OH
    May 27, 2015

    I was satisfied with everything, particularly the professionalism of the installers.

    Did you find this helpful? Yes
  • Window Nation
    Review by Evelyn L. of Cleveland, OH
    May 27, 2015

    The installers were very professional. I would recommend them, and would actually love to have them back to my home to install again when I get more windows.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Beltsville, MD
    May 27, 2015

    The installers were great, but Chris was awesome, he made it impossible not to go with window nation, his presentation was very persuasive.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Beltsville, MD
    May 27, 2015

    The entire process from start to finish was effortless

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Elyria, OH
    May 27, 2015

    I am satisfied overall! I think they did a very good job.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Bowie, MD
    May 27, 2015

    The installation guys were great and knowledgable.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Amherst, OH
    May 27, 2015

    Great Installers took pride and left no mess

    Did you find this helpful? Yes
  • Window Nation
    Review by Raymond T. of Amherst, OH
    May 27, 2015

    Very well run operation from top to bottom !!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from North Royalton, OH
    May 27, 2015

    Customer Service from Mike and the installers were great.

    Did you find this helpful? Yes
  • Window Nation
    Review by Tim H. of North Royalton, OH
    May 27, 2015

    Wonderful to work with. Couldn't have been happier with the process or the quality of the windows.

    Did you find this helpful? Yes
  • "Professional & Organized" comment from Philadelphia, PA
    May 26, 2015

    Missy is very professional. She was very informative and in touch.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Millersville, MD
    May 26, 2015

    I was most satisfied with the installation.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Cleveland, OH
    May 26, 2015

    The crew came and were very mannerly. They did their work very well. I have no complaints about what they did.

    Did you find this helpful? Yes
  • Window Nation
    Review by Merlene B. of Cleveland, OH
    May 26, 2015

    The crew is very professional and very kind. They spoke with me about everything and were helpful.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014, 2015
Feedback Milestone
20 Consecutive Great Reviews
2015 - See more

Types of Work

  • Windows & doors (16,691)
  • Siding (9,681)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 5/27/15 Window Nation received feedback from a customer in Burke, VA.
  • 5/27/15 Window Nation received feedback from 2 customers.
  • 5/27/15 Window Nation received feedback from 2 customers.
  • 5/27/15 Window Nation received feedback from 2 customers.
  • 5/27/15 Window Nation received feedback from 3 customers.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Baltimore, MD; Akron, OH; Charlotte, NC; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 958 other cities in Maryland, Ohio, Virginia, Pennsylvania, North Carolina, and 6 other states.

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 11,035 out of 17,362 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2015.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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