Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 13,956 customers surveyed, 9,041 responded (65%)
Likely to Recommend
94%
Clean & Safe
96%
Professional & Organized
95%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
95%
Work Done Right
90%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
search by zip code:
search

Reviews & Comments

1,463 Reviews
1,299
77
31
16
40
Currently Viewing:

  • review
    M.A.C.
    Willowick, OH
    Oct 21, 2014
    Window Nation

    This may be a unique situation but my windows have been delivered but not yet installed. My house is having foundation work done and I've been advised to wait to have my windows installed. Window Nation has worked very closely with us & been very helpful & professional.

    Did you find this helpful? Yes
  • review
    M.A.L.
    Chardon, OH
    Oct 19, 2014
    Window Nation

    We couldn't be happier with the staff and the quality of windows from Window Nation. They are everything that they say they are -- friendly, clean, organized, fast, and I now have beautiful, efficient windows! My house looks brand new!

    Did you find this helpful? Yes
  • review
    Melissa J.
    Deale, MD
    Oct 18, 2014
    Window Nation

    I was very pleased with the overall experience from the salesperson who came out, the installer and Gina who handled all my changes. The price was extremely competitive and the financing sealed the deal! Thank you very much for a job well done.

    Did you find this helpful? Yes
  • review
    C.A.S.
    Alexandria, VA
    Oct 18, 2014
    Window Nation

    I was very satisfied with the salesman, roof installation crew, window installation crew as well as the project leads and support staff. We are very happy to have a leak free roof, new skylights, 9 double hung Windows, 1 picture window and sliding door. Its great to not feel a breeze while sitting next to a shut window. Also like the fact that the warranty is not prorated. The cost was higher than most estimates, however the quality of the product and workmanship and no prorated warranties were well worth it. 'You get what you pay for.'

    Did you find this helpful? Yes
  • review
    C.A.H.
    Springfield, VA
    Oct 16, 2014
    Window Nation

    Window Nation handles scheduling very well and does a good job with the work. I appreciate everything that they have done for me. If someone needs to replace windows, I would highly recommend Window Nation to them.

    Did you find this helpful? Yes
  • review
    R.A.R.
    Manassas, VA
    Oct 16, 2014
    Window Nation

    The service was done very well. They did a good job and made sure they cleaned up after themselves. The windows seem to be working well.

    Did you find this helpful? Yes
  • review
    L.A.S.
    Parma Hts, OH
    Oct 16, 2014
    Window Nation

    Everyone at Window Nation from the salesmen to the installers were excellent. They met our schedule, finished the work early, and cleaned up after themselves. The product itself is great, hard to believe how much air and noise we were dealing with .

    Did you find this helpful? Yes
  • review
    B.A.J.
    Glenside, PA
    Oct 15, 2014
    Window Nation

    Everything about our experience with Window Nation was top-notch. From the young man who first came to our door and told us about the company, to the sales representative who came to our house and helped us with our order, to the man who measured the window openings and the crew who installed the windows, and even the people on the phone who called to confirm our order and arrange the installation. Everyone was friendly, respectful, attentive, and completely professional. The windows themselves are beautiful and working perfectly. They're a much-appreciated upgrade to our home at a price we can afford. Everything about Window Nation and their products met or exceeded our expectations. I wholeheartedly give them my highest recommendation.

    Did you find this helpful? Yes
  • review
    J.A.C.
    Parma, OH
    Oct 14, 2014
    Window Nation

    In this day and age you are never really sure about companies that you may choose for home improvements. Window Nation relieved all those doubts for us. The communication from our salesman, scheduling and our installers and numerous follow up calls from corporate to ensure we were 100% satisfied was amazing. The product and the installation was great. Although one sliding window was a little tight to operate, Window Nation service called and scheduled the adjustment within a week. Confident that the right decision was made to choose Window Nation. J.A.C.

    Did you find this helpful? Yes
  • review
    Judy B.
    Lakewood, OH
    Oct 14, 2014
    Window Nation

    I can't say enough positive things about this company. They are on time, rain or shine, clean, perfectionist in their work, and kind, A pleasure to have work in my home.

    Did you find this helpful? Yes
  • review
    T.A.J.
    Akron, OH
    Oct 13, 2014
    Window Nation

    The salesman Erik Knudsen and his installers were very knowledgeable about their products and the installation process. I believe that I was offered a very fair price and the installation was very smooth and professional, I would recommend window nation to all my friends and family based on my experience with Erik and his crew. Thank you

    Did you find this helpful? Yes
  • review
    J.A.M.
    Middle River, MD
    Oct 13, 2014
    Window Nation

    I would recommend Window Nation without any hesitation. Satisfactory products, professional, courteous, neat work and site clean up was comprehensive. Work was done on time as agreed. J.P.M., Baltimore MD

    Did you find this helpful? Yes
  • review
    T.A.K.
    Wakeman, OH
    Oct 12, 2014
    Window Nation

    Our salesman Doug set us up with the windows we wanted, and saw the project through to make sure it went smoothly. The measurement taker and installation crew, Kenny and John, all did a very good job. We are very happy with the results.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Baltimore, MD
    Oct 10, 2014

    They look amazing. Total difference and huge improvement from what was there.

    Did you find this helpful? Yes
  • review
    G.A.M.
    Annandale, VA
    Oct 09, 2014
    Window Nation

    The experience was "good". But I would insist that all the items from the factory be examined before the old windows are removed since it is impossible to wait for the correct window to arrive.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Solon, OH
    Oct 09, 2014

    They were professional and clean and I felt comfortable with them in my home.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Atwater, OH
    Oct 09, 2014

    The installers and Dawn did a good job.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Atwater, OH
    Oct 09, 2014

    I was most satisfied with the product and the installation.

    Did you find this helpful? Yes
  • review
    B.A.V.
    Atwater, OH
    Oct 09, 2014
    Window Nation

    The sales representative was professional. They gave us information about the windows. The installers were courteous and cleaned up their mess before they left my house.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Marshallville, OH
    Oct 09, 2014

    The window installation was absolutely fabulous. I couldn't possibly have asked for better.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014

Types of Work

  • Windows & doors (13,281)
  • Siding (6,271)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 10/21/14 Window Nation received feedback from 4 customers.
  • 10/21/14 Window Nation received feedback from a customer in Hanover, MD.
  • 10/21/14 Window Nation received feedback from 2 customers.
  • 10/21/14 Window Nation received feedback from 2 customers.
  • 10/21/14 Window Nation received feedback from a customer in Euclid, OH.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Charlotte, NC; Baltimore, MD; Akron, OH; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 797 other cities in Ohio, Maryland, Virginia, North Carolina, South Carolina, and 6 other states..

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 9,041 out of 13,956 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2014.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

Must be a minimum of 25 words. Please add at least 25 more words.