About this companyView all
Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. More
FeedbackWhat is this?
What is this?
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Types of workView all
Windows & doors (21,347)
Most helpful reviews & commentsWhat is this?
What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Review by Lois D. of Cleveland, OH
"Recognize Excellence" comment from Solon, OH
Both window installers were excellent and professional
"Area Of Satisfaction" comment from Glassboro, NJ
The quality of the windows and the installation of the windows. Especially with the installation crew. They were excellent !
"Area Of Satisfaction" comment from Bristow, VA
I was most satisfied with the quality of the window.
"Recognize Excellence" comment from North Ridgeville, OH
Brian was pretty awesome and installers did a good job too.
"Recognize Excellence" comment from Mc Lean, VA
I met the installers a couple of times and they were really nice.
"Area Of Satisfaction" comment from Mc Lean, VA
I was most satisfied that the windows were really sealed tight. I have noticed the house being warmer.
"Area Of Satisfaction" comment from Louisville, OH
I think the professionalism of the crew that was out here was the best part.
Review by Tom A. of Louisville, OH
"Area Of Satisfaction" comment from Bel Air, MD
I was satisfied with their timeliness and quality.
- Angie's List
- Better Business Bureau
- ENERGY STAR
- EPA Lead-Safe Certified Firm
More about Window Nation
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Akron, OH; Baltimore, MD; Woodbridge, VA; Parma, OH; Silver Spring, MD; Canton, OH; Charlotte, NC; and 1142 other cities in Ohio, Maryland, Virginia, Pennsylvania, North Carolina, and 6 other states.
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 13,849 out of 22,091 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2016.
Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.
2016 Guildmaster Application
Window Nation is a candidate for a 2016 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Window Nation must survey all of their customers.
If you are a recent customer of Window Nation and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Window Nation's application.