Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)
the work crew was actually a few minutes early and they went right to work. They put down floor coverings and as they removed the old windows they put plastic over the openings to keep the cold air out. The worker who was in charge of the installation always answered any questions I had.
The installation crew was professional and worked in a timely manner. They were very organized.
We were very impressed with the product and how hard the crew worked to install the windows. Very high quality work.
Window Nation did a great job on the windows I had installed and I would definitely recommend them to family and friends.
Compared to the windows I had taken out, it is a noticeable improvement right away. These are good looking windows .The old windows were ratty and drafty This ia a 100 percent change in the right direction.
The installation crew was just adorable. They didn't speak English, but they communicated very well with me. They did a wonderful job.
I found the entire process to be quite satisfactory. Just remember as the window installers are working, instant gratification is not an option, you need to agree to the process and allow the workers the time they need to get the job done right.
I appreciated the lower pressure sales than other sellers. The install team was very good, especially the capping on the outside. Care was taken, and it shows. Very happy with the windows so far.
Window Nation was excellent company to work with. They were responsive and explained all the steps in detail. The workmanship was of high quality and the installation crew left the areas very clean.
Our new windows and doors were installed ahead of schedule, by absolute professionals, and we felt the difference in room temperature on the very first night. Each Window Nation representative we dealt with, both on the phone and in person, was completely professional, knowledgeable, polite, and efficient., Additionally, not only was our quoted price less expensive by several thousand dollars when compared to other estimates we'd received, but Window Nation's 60 day price guarantee puts them way ahead of their competitors in the home improvement industry. Most importantly, the quality of Window Nation's products is equal to or greater than all the other "big name" home improvement companies. We would not hesitate to recommend Window Nation to everyone we know.
They were very professional, their service was prompt, and I would recommend them to anybody.
Crew was very thorough and professional and did an excellent job with our installation.
I was very impressed with the way they were organized geting things ready before they started to work on the windows.
From start to finish Window Nation was EXCELLENT!
I am well pleased. I could not ask for more. They did an excellent job.
Working with Window Nation was an excellent experience from start to finish.
So far we really love our Window Nation windows! Our only complaint is that they came 28 days later than we were originally told. This was a large job and the installation crew worked diligently to get the job done in three days. That was pretty impressive!
We are very satisfied with the windows
They were totally professional, organized, and the job was done right the first time. I was very satisfied.
The Window Nation service was excellent and we were very happy with the installation.
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Baltimore, MD; Charlotte, NC; Akron, OH; Woodbridge, VA; Silver Spring, MD; Parma, OH; Medina, OH; and 896 other cities in Ohio, Maryland, Virginia, Pennsylvania, North Carolina, and 6 other states.
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 10,034 out of 15,570 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2015.
Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.
Window Nation is a candidate for a 2015 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Window Nation must survey all of their customers.
If you are a recent customer of Window Nation and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Window Nation's application.