Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)
job well done.
While I am satisfied with the windows and installers, there were two problems that should not have occurred. One was a window was missing from the shipment to my house and the second was a defective window that would not stay up due to problem with the slide control not being attached to the window frame. This should have been caught at the factory and/or by the installers when the window was installed.
I was very pleased with the professional manner and timely work. I'm happy with my windows.
Overall It was a great experience, great customer service and very professional installers.
It is a very high quality product and my family is very pleased with the results.
The sales representative was knowledgeable and worked well with us. We would highly recommend Ahmad.
From our sales representative, John, being very knowledgeable about the windows and quoting a fair price and the installation crew being courteous, respectful, neat and clean, my project was done in an organized and professional manner. They even cleaned all my windows!!! I would definitely recommend Window Nation to a friend.
We are very pleased with our new windows! The installation crew was top notch, friendly and neat. Our sales person, Matt, was very helpful in making our selections. Great production knowledge and no pushy, over the top sales pressure. We recommended Window Nation to our neighbors and they are also very pleased with their new windows!
We love window nation, and we are considering using them for another bay window in the spring.
We were delighted with everything they did.
Great job, I am a very satisfied customer.
Installers were the most satisfying of the experience. Worked hard looks like the job was done right. Little problems I found they fixed on sit and quick.
Experience with Ahmad. He was very professional. Very comfortable during sales pitch. He even came to our home the day of install.
In regards to Ahmad he has been nothing but helpful / courteous / and honest. And seems totally dedicated to helping us resolve this issue. We have been very pleased with Ahmad.
I would like to recognize Ryan because he was really on top of things and quick in responding to my email and concerns.
I was most satisfied with the entire experience.
I was most satisfied with the materials.
Ashley and our installers were wonderful!
Truly from beginning to end...it was a very positive experience.
The salesperson was very nice (he took a picture of my dog).
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Akron, OH; Baltimore, MD; Woodbridge, VA; Parma, OH; Silver Spring, MD; Charlotte, NC; Canton, OH; and 1111 other cities in Ohio, Maryland, Virginia, Pennsylvania, North Carolina, and 6 other states.
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 13,091 out of 21,050 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2015.
Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.
Window Nation is a candidate for a 2016 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Window Nation must survey all of their customers.
If you are a recent customer of Window Nation and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Window Nation's application.