Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)
We are very pleased with our experience with Window Nation. Our salesman was knowledgeable, and the installers had 35 years of experience. They did a fabulous job, and you couldn't tell they were even there. Nothing was left out of place, and all debris was hauled away. Great experience!
I had my windows and doors changed by window nation, I must say I am extremely satisfied with the experience. The salesperson who came to describe the work with me was very knowledgeable about his work. He sounded like he wanted to sell me the window that best suits my home and my needs. He gave my wife and myself a careful review of the window options available and their benefits. The work was beautifully done and the I love my new windows.
I found the process to be smooth from sales to installation. All windows appeared to be manufactured to specification and the order arrived complete. The two man install team arrived at 9:00AM, I was skeptical that the crew could complete 14 windows in a single day, however they finished the same evening at around 7:00PM. The install required demo and removal of original 1954 steel casing windows which required the bulk of the time and effort. There was some collateral damage to the surrounding casing and trim work, however it was minimal given the difficulty in removing the old windows. So far the replacement windows have met expectations. The product has a good build quality and the surrounding case insulation and caulk appear to have been installed correctly. Overall we have been satisfied with our experience with Window Nation to date.
I had patio doors and a basement security door and storm door installed. The entire experience was excellent despite the wrong patio doors initially installed. The problem was rectified quickly and the right doors installed expeditiously. The installation crew was outstanding!!! Completed the job quickly without no inconvenience to my wife and I. Ironically enough it was the same crew that installed all my windows before this job and like that job they did an excellent job. As always, Window Nation came through and delivered!
My husband and I spent the last two or three years looking at contractors to install windows on our home here in Maryland. By far Window Nation was the best out of all the companies we interviewed. Once the work was completed, we received so many compliments from our neighbors and family members. If we ever need windows again we certainly know to call Window Nation.
I had an awesome experience wirking with Window Nation. Their sakes staff along with the crew that came to perform the installation at my home were very courteous & knowledgable. If there was ant issue with the manufacturing of my windows they made sure to call and let me know that they have taken care of it. Example, I have a window that was measured incorrectly and when that was found out at the final measuring they upgraded that window at no extra charge to ensure I was satisfied. I would recommend Windie Nation to anyone. I would also like to thank Window Nation as well.
Window Nation's explanation of their product lines and their way of addressing my questions was first rate. I also thought the installation services was beyond reproach.
The Window Nation experience was awesome from beginning to end! Could not be happier and cannot wait to see my electricity bill!!! Extremely satisfied customer!
The company was very gracious and courteous, the installers were very professional as well as courteous and polite. I am very pleased overall and I love the windows.
Sales rep was very knowledgeable and followed-up with me. Installers were very efficient, worked quickly and quietly, and cleaned up inside and outside of my house. One even helped me rehang my curtains when I asked.
I would say from the sales to the installation to the follow up, everything was done professionally and right on time. It has all been great.
I bought a 50+ year old home with its original single pane, many non functioning, windows. I initially replaced a few windows with builder grade windows installed by a contractor. I also replaced my home's front french doors with sidelights from Pella. This year I replaced most of the remaining original windows and am amazed at the differences in the quality of people, product and the installation provided by Window Nation. The builder grade windows have air gaps and let in a lot of hot and cold air, whereas my new windows (WN) have very tight seals and no evidence of hot or cold air leakage. At this point, I also wish my front doors from Pella had been installed by this crew as there are problems with opening, closing and locking that ($8000) door!
Window Nation is very big and has many departments which could be the reason my project was delayed. Additionally, there is a lack of coordination and Window Nation does not fulfill their promises, yet Greg provides excellent service.
Window Nation made the whole experience of whole house replacement windows effortless. They were reasonably priced, professional, friendly, and knowledgeable. I would highly recommend them. It's been the best thing I've done for my home.
I'd just have to say there were so many window places that it was hard to choose one. But Jarred did a good job of selling it to us that we chose Window Nation and I'm glad we did.
The sales representative was knowledgeable about the product. He did not push the most expensive window, and in return we ended up buying the most expensive window! The entire process after that, between the engineer coming to keeping the installation date, did not take long at all. The installation crew also went above and beyond my expectations.
Since we started with the salesperson, it has all been perfect. The installation and everything was perfect! We are very happy that we chose your company to change our windows.
There were no areas that fell short of my expectations.
I was most satisfied with how quick they were and how well they cleaned up the area.
very professional installing and they cleaned up after there work great.
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Charlotte, NC; Baltimore, MD; Akron, OH; Woodbridge, VA; Silver Spring, MD; Parma, OH; Columbia, MD; and 751 other cities in Ohio, Maryland, Virginia, North Carolina, South Carolina, and 5 other states..
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 8,541 out of 13,102 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2014.
Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.