Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 9th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Windows & doors (24246)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Window Nation installed 4 windows and 2 sliding glass doors for me. The cost was reasonable. The crew was professional, experienced and kept the work area clean. I was advised the entire installation would be completed in one day, and to my surprise, it was! Very happy with my investment and extremely...
the installation team of Jim, Rachel, and Jason were very great, they worked hard all day and were pleasant to talk to. I think they really did a great job.
Install Team was Fantastic! Arrived on time, did a great job and we are thrilled with the Sliding door. Can't wait to do the rest of my windows with Window Nation.
Michael was very personable, professional, and knowledgeable. I thought he had great customer service and I never felt pressured.
I was most satisfied with the communication with the staff members.
I was most satisfied with the professionalism and clean-up.
Excellent job. Installation was smooth and very professional. From start to finish, every item was cover and protected from any debris, etc. After installation, clean-up was very well done and it almost look as if the installers were never there. I would recommend Window Nation to anybody looking...
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Akron, OH; Baltimore, MD; Canton, OH; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 1221 other cities in North Carolina, Ohio, Maryland, Virginia, Pennsylvania, and 6 other states.
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 15,604 out of 24,990 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2016.
Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.
Thank you for sharing your feedback. We will send you a post card with instructions on how to confirm your review. Once we receive your confirmation, we will publish your review.