Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 16,212 customers surveyed, 10,392 responded (64%)
Likely to Recommend
93%
Clean & Safe
96%
Professional & Organized
94%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
95%
Work Done Right
91%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

2,231 Ratings
1,950
147
55
25
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  • Window Nation
    Review by Marianne P. of Vienna, VA
    Mar 28, 2015

    The windows are of excellent quality and easy to open and close. The salesman worked with us to get an agreeable price.

    Did you find this helpful? Yes
  • Window Nation
    Review by A.J.N. of Elyria, OH
    Mar 27, 2015

    I called in, they were really really cordial and on time. They were here and took care of the job. They kept everything clean. They did a great job.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Chester Heights, PA
    Mar 26, 2015

    Great communication, work done when promised.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Ellicott City, MD
    Mar 26, 2015

    gina was extremely reliable and worked with us in every aspect of the sale, install and follow-up

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Annapolis, MD
    Mar 26, 2015

    I was most satisfied with Window Nation's installation crew. I bought new shutters and when they took the shutters off to do the windows they put those new ones on for me. I ended up tipping them a hundred dollars or so for being so helpful. Chris was also able to get me extra time on my financing. It was supposed to be over 12 months but he extended it to 18 months for me. He was very accommodating with that. I was pleased with my experience with Window Nation throughout.

    Did you find this helpful? Yes
  • "Lead Source" comment from Annapolis, MD
    Mar 26, 2015

    My neighbor had his windows replaced by Window Nation and he recommended them.

    Did you find this helpful? Yes
  • "Estimates Received" comment from Annapolis, MD
    Mar 26, 2015

    Window Nation did windows for my neighbor and for someone I work with, so I took their recommendations and did not get any other estimates.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Cleveland Hts, OH
    Mar 26, 2015

    I had an excellent experience with Window Nation. They were all very informative, helpful, and courteous. The crew cleaned up really well after my project was finished and the service was top notch. This was my best service professional experiences.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Reston, VA
    Mar 26, 2015

    The installers were great.

    Did you find this helpful? Yes
  • Window Nation
    Review by Afshin A. of Reston, VA
    Mar 26, 2015

    The overall process with Window Nation was satisfactory, though the post-sales area seemed to have no follow up on things that needed repairing.

    Did you find this helpful? Yes
  • Comment from District Heights, MD
    Mar 26, 2015

    Window Nation did a great job for us and it was well worth the price for the windows.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from District Heights, MD
    Mar 26, 2015

    My wife was glad to be able to reach the front windows now more easily to clean them.

    Did you find this helpful? Yes
  • Window Nation
    Review by Larry J. of Bowie, MD
    Mar 26, 2015

    Sales and installation crew was knowledgeable and professional. Excellent work.

    Did you find this helpful? Yes
  • Window Nation
    Review by Will G. of Cuyahoga Falls, OH
    Mar 25, 2015

    I am totally satisfied with the quality of the windows and the installation of fifteen windows was done in eight hours by a great crew.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Cuyahoga Falls, OH
    Mar 25, 2015

    They were very neat and clean. The installer took the time to show us how to operate the windows for cleaning and how to remove the screens. I had five windows replaced by another company and they did not do that. Compared to the other company Window Nations get an A+.

    Did you find this helpful? Yes
  • Window Nation
    Review by Marc B. of Painesville, OH
    Mar 24, 2015

    Very happy with my windows and the experience from start to finish

    Did you find this helpful? Yes
  • Window Nation
    Review by Bill S. of Willoughby, OH
    Mar 24, 2015

    Window Nation' staff was very professional and knowledgeable. They did a great job. Tony answered all of our questions. The installation crew was friendly, timely, professional and knowledgeable, everything came out perfect.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from New Philadelphia, OH
    Mar 24, 2015

    I was impressed with the installers, it was a very cold day (wind chill below zero) and they were just troopers about getting the job done no matter the temperature. Also Doug was very thorough when he did his presentation. We enjoyed meeting with him, he was very informative on the products he had to offer and he is a very nice gentleman.

    Did you find this helpful? Yes
  • Window Nation
    Review by James M. of New Philadelphia, OH
    Mar 24, 2015

    Everything about this company was exceptional, I would highly recommend them for all of your home improvement needs. I really thought due to the low temperatures in Ohio at the beginning of February that they would reschedule but they showed up just as promised and installed all 23 windows in one day. Every staff member that I have dealt with or spoken to have been so professional and kind. I had 4 windows I could open since I have lived in this home (10+years) and being able to open all of my windows is such a treat! Thank you Window Nation!!

    Did you find this helpful? Yes
  • Window Nation
    Review by Anthony T. of Cleveland, OH
    Mar 24, 2015

    I am satisfied with the windows that Window Nation installed.They did an excellent job.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014

Types of Work

  • Windows & doors (15,466)
  • Siding (8,456)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 3/29/15 Window Nation received feedback from a customer in Gainesville, VA.
  • 3/29/15 Window Nation received feedback from a customer in Mentor, OH.
  • 3/28/15 Window Nation received feedback from a customer in Schwenksville, PA.
  • 3/28/15 Window Nation received feedback from a customer in Vienna, VA.
  • 3/28/15 Window Nation received feedback from a customer in Gaithersburg, MD.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Baltimore, MD; Charlotte, NC; Akron, OH; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 910 other cities in Maryland, Ohio, Virginia, Pennsylvania, North Carolina, and 6 other states.

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 10,392 out of 16,212 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2015.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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