Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 18,609 customers surveyed, 11,720 responded (63%)
Likely to Recommend
93%
Clean & Safe
96%
Professional & Organized
94%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
94%
Work Done Right
91%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

3,240 Ratings
2,783
246
90
42
79
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  • "Area Of Satisfaction" comment from Sandusky, OH
    Jul 28, 2015

    I was most satisfied with the installation. It was on time and they did a really good job.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Brecksville, OH
    Jul 28, 2015

    I liked that shoes were removed and tarps put down. Everything was neat and clean when the job was done. The crew worked quickly and quietly.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Akron, OH
    Jul 28, 2015

    I am pretty satisfied overall. We really needed windows. Everything was great; the windows are great! It is a lot cooler in the house now. They cleaned out the window seals as well!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Lakewood, OH
    Jul 28, 2015

    clean up afterwards was spectacular.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Poolesville, MD
    Jul 27, 2015

    They did a great job matching the color of the framing of the house and the windows. The installers did a good job as well. The job looks professional.

    Did you find this helpful? Yes
  • Window Nation
    Review by Eduardo Q. of Poolesville, MD
    Jul 27, 2015

    The installers worked efficiently on the job and they were neat. They did everything professionally.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Bristow, VA
    Jul 27, 2015

    I would like to recognize the crew that installed the windows for their exceptional service.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Bristow, VA
    Jul 27, 2015

    I was most satisfied with Window Nation's installation crew.

    Did you find this helpful? Yes
  • Window Nation
    Review by Wai P. of Bristow, VA
    Jul 27, 2015

    I did the window thing, but then a few days later my AC went out and I tried to terminate the contract. The salesperson wasn't very helpful with that. I know he needed to complete his sale, but he didn't didn't really want to help out with my situation.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from West Chester, PA
    Jul 27, 2015

    I am most satisfied with the quality of the windows.

    Did you find this helpful? Yes
  • Window Nation
    Review by Anthony O. of Philadelphia, PA
    Jul 27, 2015

    They were really good and any problems they took care of immediately. They are a good company.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Mayfield Heights, OH
    Jul 27, 2015

    I was very pleased with the trim work. I've seen other trims on vinyl siding and am very pleased with the quality of the finished trim.

    Did you find this helpful? Yes
  • Window Nation
    Review by Carita P. of Mayfield Heights, OH
    Jul 27, 2015

    I was very, very pleased and satisfied. I would definitely recommend them and I would call them if I had anything to do again.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Mantua, OH
    Jul 27, 2015

    Corey and Jeramy Semon. This was the best installation of anything we've ever had installed. These guys were extremely nice, efficient, cleanup was perfect, windows are perfectly installed in a not so perfect house, maintenance instructions were great. You are lucky to have them working for you! Please thank them for me!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Stafford, VA
    Jul 24, 2015

    The installers did an efficient and thorough job, installing the windows quickley and efficiently. Good job Window Nation.

    Did you find this helpful? Yes
  • Window Nation
    Review by William S. of Springfield, VA
    Jul 24, 2015

    I plan on calling them to get some more windows installed.

    Did you find this helpful? Yes
  • Comment from Montgomery Village, MD
    Jul 24, 2015

    Thank you for the great experience. It went much better than we were expecting and the staff were fantastic.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Sheffield Lake, OH
    Jul 23, 2015

    The entire process from initial contact at the Home Show right through to the installation we were treated like customers that mattered. Each contact with Shawn, whether that be email or phone was returned quickly with the info we needed. Installation was totally uneventful from our perspective. Can't say enough how much we appreciated our installers.

    Did you find this helpful? Yes
  • "Recommend Install Crew" comment from Sheffield Lake, OH
    Jul 23, 2015

    Tony and Miguel were our installers. SO respectful of 'our space' and SO good at their job.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Highland Hts, OH
    Jul 23, 2015

    Again great quality of products and the installers where very professional.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014, 2015
Feedback Milestone
20 Consecutive Great Reviews
2015 - See more

Types of Work

  • Windows & doors (17,936)
  • Siding (10,926)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 7/28/15 Window Nation received feedback from a customer in Pasadena, MD.
  • 7/28/15 Window Nation received feedback from 3 customers.
  • 7/28/15 Window Nation received feedback from a customer in Brecksville, OH.
  • 7/28/15 Window Nation received feedback from 2 customers.
  • 7/28/15 Window Nation received feedback from 4 customers.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Akron, OH; Baltimore, MD; Charlotte, NC; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 1009 other cities in Ohio, Maryland, Virginia, Pennsylvania, North Carolina, and 6 other states.

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 11,720 out of 18,609 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2015.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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