Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 15,020 customers surveyed, 9,675 responded (64%)
Likely to Recommend
94%
Clean & Safe
96%
Professional & Organized
94%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
95%
Work Done Right
91%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

1,658 Ratings
1,466
94
35
18
45
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  • Window Nation
    Review by G.A.A. of Feasterville Trevose, PA
    Dec 19, 2014

    Window Nation was efficient, they were quick, and they knew what they what they were doing.

    Did you find this helpful? Yes
  • Window Nation
    Review by R.A.S. of Oberlin, OH
    Dec 19, 2014

    Outstanding company from start to finish! The sales personnel, estimator and installation crew were absolutely top-notch professionals and a pleasure to work with. We replaced all eight windows in our family room and the installation was done perfectly and in one day. The new windows were the final step in an extensive home remodeling and they were an outstanding end to the project. We would HIGHLY recommend Window Nation!

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Perry, OH
    Dec 18, 2014

    Everyone I dealt with at Window Nation did a great job.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Perry, OH
    Dec 18, 2014

    I was most satisfied in both the meeting with the sales representative and the job the installers did.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Hiram, OH
    Dec 18, 2014

    Everyone provided exceptional service.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Hiram, OH
    Dec 18, 2014

    I am most satisfied with everything.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Upper Marlboro, MD
    Dec 18, 2014

    Mr. McDermott was clear, precise, and knowledgable about windows and doors. We just had our door put in today.

    Did you find this helpful? Yes
  • Window Nation
    Review by S.A.L. of Upper Marlboro, MD
    Dec 18, 2014

    Great work, we are very satisfied!

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Herndon, VA
    Dec 18, 2014

    The whole crew was very professional.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Herndon, VA
    Dec 18, 2014

    I am most satisfied with how quickly the job was completed.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from South Euclid, OH
    Dec 18, 2014

    I'd like to recognize the installation crew. They were absolutely excellent. They were clean, professional and NOT crazy. Most installers are slightly crazy. The salesman did a good job also. Also, the head lady, I can't remember her name, had to go through a lot of explanations with me.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from South Euclid, OH
    Dec 18, 2014

    I was most satisfied with the installers from Window Nation. They were excellent. Also, the salesman had a great pitch.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Akron, OH
    Dec 18, 2014

    The installers were great.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Akron, OH
    Dec 18, 2014

    I was impressed with Window Nation's professionalism and efficiency of the installation.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Ellicott City, MD
    Dec 18, 2014

    Josh Bond the installer was terrific! Very knowledgeable!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Ellicott City, MD
    Dec 18, 2014

    Josh Bond who did the installation was great! Perfect job!

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Crofton, MD
    Dec 18, 2014

    The installers were really great.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Crofton, MD
    Dec 18, 2014

    I was most satisfied that the job is flawless and the doors are great.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from North Royalton, OH
    Dec 18, 2014

    Everyone I dealt with at Window Nation did very well.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from North Royalton, OH
    Dec 18, 2014

    Window Nation was very good. Nothing fell short of my expectations.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014

Types of Work

  • Windows & doors (14,274)
  • Siding (7,264)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 12/20/14 Window Nation received feedback from a customer in Canton, OH.
  • 12/20/14 Window Nation received feedback from a customer in Parma, OH.
  • 12/19/14 Window Nation received feedback from a customer in Pasadena, MD.
  • 12/19/14 Window Nation received feedback from 4 customers.
  • 12/19/14 Window Nation received feedback from 2 customers.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Charlotte, NC; Baltimore, MD; Akron, OH; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 869 other cities in Ohio, Maryland, Virginia, Pennsylvania, North Carolina, and 6 other states.

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 9,675 out of 15,020 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2014.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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