Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 16th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)
Window Nation is a good company. The people who did our installation are very knowledgeable and did excellent work. I could not ask for anything better.
I had an good overall experience with Window Nation. The windows look great and were installed very well. My sales person lacked professional boundaries and after he started crossing the line (communication boundaries both context and frequency), I stopped responding to his texts and emails. I had another issue that seems rather strange. Window Nation had me sign a form for financing agreeing to a fee that the finance company would charge me to activate the account. When I called the finance company about the fee, they said they don't actually charge an activation fee and it was just Window Nation charging me more money. I did bring this to the attention to someone at Window Nation and they claim they are sending me a gift card but I haven't received it yet.
installers were professional and knowledgeable
I was most satisfied with Chris. He understood where I was coming from during the sales process. I was direct with them, and told him that I wanted to get a bottom line price. He listened to me.
We were very pleased with the recommendations that Dawn Schneider made for replacing old slider windows in bathrooms with tilt out and the 1/2, 1/4, 1/4 living room bay window.
They are all very pleasant, nice, and nice to work.
I was most satisfied with the installation because they were neat, tidy, timely, and worked hard.
Mike Pucella, and the two men that installed our windows and door. The one installers name was Corey, and the other installer was his brother, but I don't remember his name.
Very professional, efficient, and reasonably priced.
I would like to recognize the installation crew for their exceptional service. They were very professional and did a good job. They took care to protect things and I appreciated that.
I was most satisfied in their timeliness and that they did what they said they would do. There were no unexpected surprises.
installers knew what to do and the correct way to do it.. all work areas were cleaned completely when they finished
Chris was very helpful through the whole process. We also really enjoyed the professionalism and care of the installers on that day.
Really from start to finish... It is a big decision and overwhelming at times when you look at all the different windows available. Chris was very helpful and couldn't be more informative. There wasn't the huge pressure we received on some of our quotes to buy just a easy process to make the best decision.
First class business with great quality windows at an incredible value! They make a big decision easy and walk you through it every step of the way. The installers are very professional and treat your home with the upmost care. Follow-up was prompt at the end of the install. Window Nation is one of the few companies around that remembers the importance of customer service and care in today's world! Job well done team! Congratulations.....
I was most satisfied with the installation; they did a good job.
Installers were very clean and personable!
Very efficient and clean installation
I was pleased with windows and installation. They did an awesome job and was very clean. Overall cost was high for the windows, more than I wanted to pay. Will see in future how efficient they are.
I'd like to recognize the installer - I believe his name was Lee
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Charlotte, NC; Washington, DC; Baltimore, MD; Woodbridge, VA; Silver Spring, MD; Akron, OH; Parma, OH; Medina, OH; and 687 other cities in Maryland, Ohio, Virginia, North Carolina, South Carolina, and 4 other states..
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 7,529 out of 11,508 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.
Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.