Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 18,118 customers surveyed, 11,481 responded (63%)
Likely to Recommend
93%
Clean & Safe
96%
Professional & Organized
94%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
94%
Work Done Right
91%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

3,058 Ratings
2,634
234
78
37
75
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  • Window Nation
    Review by David V. of Whitehall, PA
    Jul 03, 2015

    Have no regrets wroth the project, quick install, and kept clean. There was a window that was cracked, but the issue was resolved within a week. Satisfied customer!

    Did you find this helpful? Yes
  • Window Nation
    Review by John M. of Laurel, MD
    Jul 03, 2015

    Great door. Only glitch was door lock malfunctioned after a couple of days, but we called Gina's office on a Saturday and they had someone to the house within two hours. Lock was serviced and everything is now working beautifully. Very happy with the whole experience.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Frederick, MD
    Jul 02, 2015

    The workers were very courteous and mindful of what they were doing.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Glen Burnie, MD
    Jul 02, 2015

    I was most satisfied in terms of the timeliness and cleanliness of the job.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Lakewood, OH
    Jul 02, 2015

    They were efficient, neat and clean. They prepared the work site to be neat and clean.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Uniontown, OH
    Jul 02, 2015

    I would like to recognize Dan for his exceptional service. He was very professional and everything he said came true.

    Did you find this helpful? Yes
  • Window Nation
    Review by Terry P. of Uniontown, OH
    Jul 02, 2015

    I was totally impressed with the windows and service. I was also impressed everyday when my wife says, "I really love our windows!"

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Havertown, PA
    Jul 02, 2015

    I was most satisfied with the sales and the customer service.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Langhorne, PA
    Jul 02, 2015

    The install crew was great, they were respectful of me and my property. They were conscientious and just did the job from start to finish without incident. A special thanks to the installer who replaced two window sills. I bought the material and he cut and routed them. I wouldn't have been able to do that myself. They did a fantastic job and the windows look incredible.

    Did you find this helpful? Yes
  • Comment from Langhorne, PA
    Jul 02, 2015

    I am extremely happy with my new windows, and equally happy that I chose Window Nation. I would definitely do so again

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Wadsworth, OH
    Jul 01, 2015

    Everyone involved with our order, install & clean up did an outstanding job !!!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Manassas, VA
    Jul 01, 2015

    I think the job was done quickly and efficiently, the windows look great.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Mount Airy, MD
    Jul 01, 2015

    My overall experience has been great.

    Did you find this helpful? Yes
  • Comment from Mount Airy, MD
    Jul 01, 2015

    Very professional company, easy to work with.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Strongsville, OH
    Jul 01, 2015

    I feel I got great quality windows at a good price.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Centreville, VA
    Jul 01, 2015

    I was most satisfied in that the days they agreed on doing something, they did it. The times were fine, and it seems to be a quality job.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Canton, OH
    Jul 01, 2015

    Overall, they were very professional. The set up and clean up were great. We were very pleased, and we've already started saving.

    Did you find this helpful? Yes
  • Window Nation
    Review by Brian B. of Canton, OH
    Jul 01, 2015

    We were very, very happy with the service, salesman, and the work that was done. Everybody was great!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Carrollton, OH
    Jul 01, 2015

    I was most satisfied with Window Nation because they were very informative. They answered all of our questions which made my husband very happy.

    Did you find this helpful? Yes
  • Window Nation
    Review by Donald G. of Carrollton, OH
    Jul 01, 2015

    We have been satisfied with the whole procedure with Window Nation.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014, 2015
Feedback Milestone
20 Consecutive Great Reviews
2015 - See more

Types of Work

  • Windows & doors (17,373)
  • Siding (10,363)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 7/03/15 Window Nation received feedback from 2 customers.
  • 7/03/15 Window Nation received feedback from a customer in Upper Marlboro, MD.
  • 7/03/15 Window Nation received feedback from a customer in Whitehall, PA.
  • 7/03/15 Window Nation received feedback from a customer in Akron, OH.
  • 7/03/15 Window Nation received feedback from a customer in Laurel, MD.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Baltimore, MD; Akron, OH; Charlotte, NC; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 990 other cities in Ohio, Maryland, Virginia, Pennsylvania, North Carolina, and 6 other states.

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 11,481 out of 18,118 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2015.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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