Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 13,603 customers surveyed, 8,851 responded (65%)
Likely to Recommend
93%
Clean & Safe
96%
Professional & Organized
94%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
94%
Work Done Right
90%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

1,431 Reviews
1,270
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  • review
    B.A.L.
    Willow Grove, PA
    Sep 30, 2014
    Window Nation

    Window Nation is a business you can count on. You get what you pay for in both quality and professionalism, so the paying the extra buck now is worth it in the long run.

  • review
    TIm P.
    Euclid, OH
    Sep 24, 2014
    Window Nation

    I was hesitant about replacing my windows because of the stories I have heard about residential contractors. However I was so surprised by the professionalism and the quality that were exhibited by Window Nation as a company and the people that work for them.

  • review
    L.A.M.
    Alexandria, VA
    Sep 24, 2014
    Window Nation

    Based on the reviews, I was expecting 5-stars across the board. I was incredibly disappointed by the pushy salesman and that the warranty office was unable to give me information on my warranty. However, the install crew was great, so I was happy with the final product.

  • review
    L.A.D.
    Linthicum Heights, MD
    Sep 23, 2014
    Window Nation

    I would recommend Window Nation for windows or doors. They provide excellent customer service and follow through until the completion of the job. The installation crew was courteous and conscientious of the workmanship.

  • review
    D.A.J.
    Newcomerstown, OH
    Sep 23, 2014
    Window Nation

    We were very satisfied with their professionalism in speaking with the salesman and the installers. I would highly recommend them to anyone who is interested in replacing windows or doors.

  • comment
    Area Of Satisfaction
    Elyria, OH
    Sep 23, 2014

    The salesman was terrific, and the installers did a good job.

  • review
    R.A.D.
    Massillon, OH
    Sep 23, 2014
    Window Nation

    I am very 100% happy with Window Nation. A neighbor recommended Window Nation and I have also see their advertisements on television and the radio. I am pleased and would use this company again.

  • review
    K.A.C.
    Bedford Heights, OH
    Sep 22, 2014
    Window Nation

    Window Nation is a company that is professional and want the best for their clients. The windows upgrade your home. The workers are very pleasant, neat and clean. They give you a tutorial of how to clean the windows. Family and friends has good compliments. The windows are beautiful and upgrade our home. We thank you.

  • comment
    Area Of Satisfaction
    Halethorpe, MD
    Sep 19, 2014

    I am happy with vinyl siding.

  • comment
    Recognize Excellence
    North Canton, OH
    Sep 18, 2014

    I would like to recognize the salesman for being very thorough.

  • comment
    Area Of Satisfaction
    North Canton, OH
    Sep 18, 2014

    I was most satisfied with the sales persons was knowledgeable and didn't exaggerate the product.

  • comment
    Recognize Excellence
    Wadsworth, OH
    Sep 18, 2014

    I would like to recognize Jim and Ryan for their exceptional service.

  • comment
    Area Of Satisfaction
    Wadsworth, OH
    Sep 18, 2014

    I thought they did a superior job. The product is very nice and they got rid of the old nasty windows. The whole process was satisfying. Everything went smoothly and I have no complaints.

  • comment
    Recognize Excellence
    Washington, DC
    Sep 18, 2014

    The crew that came and installed the windows were very efficient and well organized.

  • comment
    Area Of Satisfaction
    Washington, DC
    Sep 18, 2014

    I was satisfied with everything. I wasn't disappointed at all.

  • comment
    Recognize Excellence
    Lorain, OH
    Sep 18, 2014

    I'd like to recognize the installers - Alex, Tim, and Mike are their names, I tk.Alex, Tim, and Mike are their names, I think. They were very good.

  • comment
    Area Of Satisfaction
    Lorain, OH
    Sep 18, 2014

    I'm most satisfied with the installers - they were very professional, attentive to what we wanted, and concerned that the job was done correctly before they left.

  • comment
    Recognize Excellence
    Laurel, MD
    Sep 18, 2014

    I would like to recognize Gina Deserio for her exceptional service.

  • comment
    Lead Source
    Laurel, MD
    Sep 18, 2014

    We heard about Window Nation because we had used them previously.

  • comment
    Recognize Excellence
    Woodbridge, VA
    Sep 18, 2014

    I would like to recognize the project manager for his exceptional service.

More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014

Types of Work

  • Windows & doors (12,867)
  • Siding (5,857)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 10/01/14 Window Nation received feedback from 3 customers.
  • 10/01/14 Window Nation received feedback from a customer in Medina, OH.
  • 9/30/14 Window Nation received feedback from a customer in Westlake, OH.
  • 9/30/14 Window Nation received feedback from a customer in Mentor, OH.
  • 9/30/14 Window Nation received feedback from a customer in Hudson, OH.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Charlotte, NC; Baltimore, MD; Akron, OH; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 778 other cities in Ohio, Maryland, Virginia, North Carolina, South Carolina, and 6 other states..

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 8,851 out of 13,603 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2014.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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