Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)
Window Nation was always on time and punctual. They followed through with what they said they would do. The installation was well done and the salesperson was very helpful. It was very well done from start to finish.
They delivered a good product on time and really a little early. It went faster than I thought it would. They cleaned up after themselves. It was a very good job and I was very impressed with their installers.
They're not like the rest of the companies. They seem to care about you and the product they give you. The windows we ordered are fantastic. Everything was great and I would recommend them.
I was very pleased with the knowledge and expertise that Window Nation showed us when purchasing our picture window. I was pleased with the installation and the window itself.
Window Nation was outstanding and professional. I was satisfied with the all the work and the timing it was done. Everything was outstanding except I was missing a window!
Window Nation is fantastic. The gentleman that fixed the screen was great. Everyone that worked on the project was so nice. I would recommend Window Nation to anyone.
The installers and the first person who came out for measuring were very professional.
I am very satisfied with my windows from Window Nation. The sales rep, Matthew, demonstrated all of the benefits of the windows clearly and enthusiastically. He worked with me on financing, and came over when the windows were being installed to check everything out.The installation crew (2 guys) worked efficiently and cooperatively. I am so glad they took the time to finish in ONE DAY!
The materials that they used in their installation are of good quality. The people that they used to do the window installation are very knowledgeable. My only complaint was that we ended up paying slightly more than the original estimated price.
I would recommend Window Nation to anyone. The experience I've had working with them was exceptional and they delivered everything that they said they would. there were a few bumps in the road along the way but they worked them out in a very professional way. The amount of windows that I had installed 31 plus a Bay Window in the kitchen was just an exceptional job and made my house look like brand new place again. My house was built in 1921 and both inside and out with the new windows made a great difference with the look of elegance that go with this house. I've also have had numerous compliments on my new windows on the looks and the installation of the Windows.THANK YOU WINDOW NATION!John Csehek
I think they're an exceptional group of people and a great company to work with. They did a wonderful job. I am satisfied with my windows and very happy I had them come out.
I loved working with Window Nation from the begging to the end. There was no pressure at any point during the process. The pricing wasn't the cheapest, but they are just wonderful people to deal with and work with. I'm actually going to be using them again to do the back of my home.
I was most pleased with the personalized assistance by everyone at Window Nation with whom I interacted. The office staff was very responsive to my questions, and quickly dispatched someone to resolve a minor issue. Michael Coleman was knowledgeable and very kind throughout, and after, the sales process. Paul and his assistant installed all the windows and sliders with the greatest level of expertise and efficiency. Both installers basically had no issues with me following them about, and answered all of my questions with an exceptional level of expertise and customer service.
Window Nation did a good job on our installation. They were on time and did what they said. Everything went smoothly and according to schedule. I was satisfied with the results.
Mr. Higgins was very knowledgeable of the products and very professional in his presentation. The gentleman who did the final measurement did an excellent job as all of the windows fit perfectly. I can't say enough about Sean and Mike on the superb installation work. Robert B.
This may be a unique situation but my windows have been delivered but not yet installed. My house is having foundation work done and I've been advised to wait to have my windows installed. Window Nation has worked very closely with us & been very helpful & professional.
We couldn't be happier with the staff and the quality of windows from Window Nation. They are everything that they say they are -- friendly, clean, organized, fast, and I now have beautiful, efficient windows! My house looks brand new!
I was very pleased with the overall experience from the salesperson who came out, the installer and Gina who handled all my changes. The price was extremely competitive and the financing sealed the deal! Thank you very much for a job well done.
I was very satisfied with the salesman, roof installation crew, window installation crew as well as the project leads and support staff. We are very happy to have a leak free roof, new skylights, 9 double hung Windows, 1 picture window and sliding door. Its great to not feel a breeze while sitting next to a shut window. Also like the fact that the warranty is not prorated. The cost was higher than most estimates, however the quality of the product and workmanship and no prorated warranties were well worth it. 'You get what you pay for.'
Window Nation handles scheduling very well and does a good job with the work. I appreciate everything that they have done for me. If someone needs to replace windows, I would highly recommend Window Nation to them.
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Charlotte, NC; Baltimore, MD; Akron, OH; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 812 other cities in Ohio, Maryland, Virginia, North Carolina, Pennsylvania, and 6 other states..
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 9,167 out of 14,128 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2014.
Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.