Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 16,554 customers surveyed, 10,594 responded (64%)
Likely to Recommend
93%
Clean & Safe
96%
Professional & Organized
94%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
94%
Work Done Right
91%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

2,387 Ratings
2,076
165
59
27
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  • "Area Of Satisfaction" comment from Mentor, OH
    Apr 20, 2015

    Window install was done quickly and efficiently.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Strongsville, OH
    Apr 19, 2015

    Everyone from Window Nation was very friendly and professional.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Philadelphia, PA
    Apr 18, 2015

    They did good job in all areas.

    Did you find this helpful? Yes
  • "Clean & Safe" comment from Middleburg Hts, OH
    Apr 18, 2015

    They were wonderful! Nothing is out of place. The experience was wonderful. I thought it was going to be much different, but it was like they were never even here. I can't say enough about them.

    Did you find this helpful? Yes
  • "Recommend Install Crew" comment from Middleburg Hts, OH
    Apr 18, 2015

    They were here to help me take down my drapes and put them back up. They did more than was asked of them. There was no noise, commotion or dirt.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Middleburg Hts, OH
    Apr 18, 2015

    I was most satisfied with the end result. Window Nation exceeded my expectations in every area.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Middleburg Hts, OH
    Apr 18, 2015

    I would like to recognize Johnny, for his exceptional service. He helped me take the drapes down even though he didn't have to. There was an expensive bracelet under the drapes that we didn't know about and when he took down the drapes he found it and sat it on the table. I really appreciated that. It was extraordinary behavior on his part. He went over and above with helping me throughout the whole experience I thought that getting windows replaced would be a big commotion and that I would want to keep putting it off, but it wasn't. I didn't have to do anything. I just let them put the windows in and I was able to enjoy them only hours after they were there.

    Did you find this helpful? Yes
  • Window Nation
    Review by Carole R. of Middleburg Hts, OH
    Apr 18, 2015

    I would recommend them to anyone! I usually don't like recommending, but that is the kind of confidence that I have in them.

    Did you find this helpful? Yes
  • Comment from Middleburg Hts, OH
    Apr 18, 2015

    I'm glad that I chose Window Nation. They really exceeded my expectations. They truly went above and beyond the call of duty, but I guess that is just the way they work. They swept up the driveway from where they had taken stuff out of their truck. They were extraordinary. There was no hassle on any level during my experience with Window Nation.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Chesapeake Beach, MD
    Apr 17, 2015

    The install day went really smoothly.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Wyncote, PA
    Apr 17, 2015

    I was most satisfied with the windows themselves. Window Nation was very courteous and I learned that I was going to be getting a great product.

    Did you find this helpful? Yes
  • Window Nation
    Review by Sherry A. of Wyncote, PA
    Apr 17, 2015

    I was very pleased with their service. They did a really good job and the windows are beautiful. As of last night, there were no drafts. The windows are of good quality.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Falls Church, VA
    Apr 17, 2015

    We were very happy that they completed the job a day earlier than scheduled.

    Did you find this helpful? Yes
  • Window Nation
    Review by Robert S. of Falls Church, VA
    Apr 17, 2015

    Our installation was not typical - we wanted to enlarge the very small window openings on our 1955-built home, essentially to double their size. The guys cut through the brick and installed the new windows, and it looks like it was always that way. Nice job..!!!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Centreville, VA
    Apr 17, 2015

    I'm most satisfied with their customer service, the installation crew, and the product.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Centreville, VA
    Apr 17, 2015

    I would like to recognize all of them for their exceptional service.

    Did you find this helpful? Yes
  • Window Nation
    Review by Patrick F. of Centreville, VA
    Apr 17, 2015

    They were phenomenal. I would highly recommend them.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Springfield, VA
    Apr 17, 2015

    The salesperson, Montina Vital, did a great job. She presented the product and ensured the project was completed well.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Elyria, OH
    Apr 17, 2015

    Matt is who sold us because he was knowledgeable and polite. He's the reason I didn't feel like I needed another quote

    Did you find this helpful? Yes
  • Window Nation
    Review by Sheila C. of Elyria, OH
    Apr 17, 2015

    Richard needs to be more professional. When someone is paying that kind of money, you do not speak to someone the way Richard spoke me. It wasn't acceptable.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014

Types of Work

  • Windows & doors (15,872)
  • Siding (8,862)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 4/20/15 Window Nation received feedback from a customer in Cleveland, OH.
  • 4/20/15 Window Nation received feedback from a customer in Reston, VA.
  • 4/20/15 Window Nation received feedback from a customer in Mentor, OH.
  • 4/19/15 Window Nation received feedback from a customer in Strongsville, OH.
  • 4/19/15 Window Nation received feedback from a customer in Newton Falls, OH.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Baltimore, MD; Akron, OH; Charlotte, NC; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 926 other cities in Maryland, Ohio, Virginia, Pennsylvania, North Carolina, and 6 other states.

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 10,594 out of 16,554 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2015.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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