Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 14,598 customers surveyed, 9,402 responded (64%)
Likely to Recommend
94%
Clean & Safe
96%
Professional & Organized
95%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
95%
Work Done Right
90%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

1,509 Reviews
1,340
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  • review
    Sharon Y.
    Massillon, OH
    Nov 25, 2014
    Window Nation

    I really love my Window Nation windows. Their sales representative was very informative and helped me decide and show me the difference in their windows. They are professional and polite. They don't try to pressure you into buying anything; they just tell you what you need to know. They kept things clean and organized with the insulation and never had anything dangerous where anyone could get hurt.

    Did you find this helpful? Yes
  • review
    B.A.D.
    Ravenna, OH
    Nov 25, 2014
    Window Nation

    It was refreshing to work with the highly competent and extremely professional team at Window Nation. Bottom line up front - Amazing quality and Competitive pricing by a professional Team that endorses and actually uses their own products, adding a personal touch to every project. I am now a proud member of the Window Nation!

    Did you find this helpful? Yes
  • review
    M.B.A.
    Avon Lake, OH
    Nov 25, 2014
    Window Nation

    Great windows...great price...can't ask for more! Rory is the best and his crew installing were awesome! This is the third house he's done for me. Thank you

    Did you find this helpful? Yes
  • review
    Dawn P.
    Alexandria, VA
    Nov 25, 2014
    Window Nation

    I had already received 2 quotes when Window Nation came to do their quote. The presentation was very thorough and informative. Even though they were not the lowest price, I felt good about spending a little extra and was confident in the product I was getting and that they had a location near my house. The windows came in very quickly, the installers were on time and worked efficiently and checked in with me regularly if I had any concerns or questions. The windows were installed the day before the temperature dropped significantly and I was able to notice a difference in my house right away. The windows have been in a few weeks now and I have checked them all over several times and I can't find anything wrong. I would highly recommend Window Nation and glad I chose them.

    Did you find this helpful? Yes
  • review
    M.H.A.
    Cleveland Heights, OH
    Nov 21, 2014
    Window Nation

    We received very honest information about the product. We did our research and it seemed to be true. We were very pleased with the installation.

    Did you find this helpful? Yes
  • review
    W.A.A.
    Broomall, PA
    Nov 20, 2014
    Window Nation

    I thought Window Nation offered a great combination of price and value. I ended up doing the whole house exactly the way we wanted it, and the price was very competitive. The company was very professional from the first people I met, to the people on the phone, to the installers and Craig Rifkin.

    Did you find this helpful? Yes
  • review
    Karen B.
    Leesburg, VA
    Nov 20, 2014
    Window Nation

    I was very satisfied with the price Window Nation quoted for me. I was pleased with the service and installation. I was satisfied with the quality of the product.

    Did you find this helpful? Yes
  • review
    G.A.J.
    Alliance, OH
    Nov 19, 2014
    Window Nation

    Window Nation did what they said they were going to do. We ran into some minor issues and Window Nation resolved them. I would recommend them.

    Did you find this helpful? Yes
  • review
    M.J.A.
    Canton, OH
    Nov 19, 2014
    Window Nation

    The quality of their windows and the professionalism of their staff and crew far exceeded what I thought we would get. The windows look great, and for the pricing, it was a great value.

    Did you find this helpful? Yes
  • review
    F.A.D.
    Akron, OH
    Nov 19, 2014
    Window Nation

    Window Nation turned out to be a great choice to improve the quallity of our home with the Imperial style windows which we felt is the 'Cadilac" of the samples we looked at!! The company is well organized in setting up the window installation where there is no margin for error. Thanks Window Nation!!!!

    Did you find this helpful? Yes
  • review
    J.A.M.
    Glen Burnie, MD
    Nov 19, 2014
    Window Nation

    From start to finish, everything was up front. I knew exactly what was going on and what it would cost. The installation dates were on time, and the amount of time it took to install the windows was within the time schedule. The workmanship was extremely well done. I had absolutely no problems with Window Nation. The windows themselves, the materials and quality, are top notch. The price was very good as well, along with the warranty.

    Did you find this helpful? Yes
  • review
    P.A.S.
    Montgomery Village, MD
    Nov 19, 2014
    Window Nation

    We used Window Nation for our windows and siding. We were thoroughly satisfied from the sales meeting to the follow up emails while we were waiting for approval from our HOA, to the day or measurement, and to the day of installation. Everything was done on time and as they promised and the work crew worked diligently and finished the job in one day. We got a quote from another company but a neighbor who used that company had a terrible experience and did not recommend them at all. So far we're enjoying the high quality windows and siding from Window Nation, and we'd highly recommend them.

    Did you find this helpful? Yes
  • review
    M.A.R.
    Akron, OH
    Nov 19, 2014
    Window Nation

    Again the high pressure sales tactics were ridiculous. I should of sent the salesman packing The installation process went well and so far we are happy with the windows.

    Did you find this helpful? Yes
  • review
    C.A.M.
    Fairview Park, OH
    Nov 18, 2014
    Window Nation

    Our windows seem ok, the house is warmer and I think they were a good value. After our initial "sell meeting" we never got a follow-up call or visit from our salesperson as promised. The crew were friendly, on-time, and knowledgeable, however, they were messy and left sharp metal and two nails on the floor where our toddler could get to them. I found them at the end of the day after they had left.

    Did you find this helpful? Yes
  • review
    Grace J.
    Lanham, MD
    Nov 18, 2014
    Window Nation

    The salesperson explained and showed us the windows. I really adopted her, and liked her. The installers came in and did the work. I didn't see any dirt after they were finished.

    Did you find this helpful? Yes
  • review
    Ed D.
    Olmsted Falls, OH
    Nov 17, 2014
    Window Nation

    Perhaps one of the more notable experience in having Window nation install new windows was their professionalism.They did their job without hesitation or unnecessary delays. Unlike other companies, they did not play "games" on how much they could get you to pay.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Parma, OH
    Nov 15, 2014

    Yes Sean C and Mike C did an excellent job of installing. They were very professional and timely.......

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Upper Marlboro, MD
    Nov 15, 2014

    I was most satisfied with the installation.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Owings Mills, MD
    Nov 15, 2014

    The Foreman did an excellent job.

    Did you find this helpful? Yes
  • comment
    Area Of Satisfaction
    Owings Mills, MD
    Nov 15, 2014

    I was most satisfied with the ease of the installation.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014

Types of Work

  • Windows & doors (13,852)
  • Siding (6,842)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 11/25/14 Window Nation received feedback from a customer in Columbia, MD.
  • 11/25/14 Window Nation received feedback from a customer in Warrenton, VA.
  • 11/25/14 Window Nation received feedback from 2 customers.
  • 11/25/14 Window Nation received feedback from a customer in Lakewood, OH.
  • 11/25/14 Window Nation received feedback from 3 customers.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Charlotte, NC; Baltimore, MD; Akron, OH; Woodbridge, VA; Silver Spring, MD; Parma, OH; Medina, OH; and 838 other cities in Ohio, Maryland, Virginia, North Carolina, Pennsylvania, and 6 other states.

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 9,402 out of 14,598 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2014.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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