Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 16,710 customers surveyed, 10,659 responded (64%)
Likely to Recommend
93%
Clean & Safe
96%
Professional & Organized
94%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
94%
Work Done Right
91%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

2,438 Ratings
2,117
172
61
28
60
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  • Window Nation
    Review by Steve U. of Akron, OH
    Apr 26, 2015

    I am very pleased with my new new windows. The quality is fabulous and the difference in sound is amazing. I would recommend Window Nation to all my friends.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Clinton, OH
    Apr 24, 2015

    The workers were very good and knew what they were doing.

    Did you find this helpful? Yes
  • Window Nation
    Review by Tom O. of Clinton, OH
    Apr 24, 2015

    I bought the window for the price because my old window had a small leak. The new window doesn't keep more cold out than the old one.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Fredericksburg, VA
    Apr 23, 2015

    Installation done quickly and professionally

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Glendale, MD
    Apr 23, 2015

    they were very timely prompt clean and liked the finished work.

    Did you find this helpful? Yes
  • Comment from Maple Heights, OH
    Apr 23, 2015

    They did a wonderful job. I would recommend them if someone asks about windows.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Maple Heights, OH
    Apr 23, 2015

    I would like to recognize the installation crew for exceptional service.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Maple Heights, OH
    Apr 23, 2015

    I am satisfied with the entire job. They did a beautiful job.

    Did you find this helpful? Yes
  • Window Nation
    Review by R.A.V. of Olney, MD
    Apr 23, 2015

    Mr. Phillips is a true professional, along with the Window Nation crew that came out to install our windows. We would recommend Window Nation to all of our friends and family members. A truly five star business.

    Did you find this helpful? Yes
  • "Problem Resolution" comment from Chagrin Falls, OH
    Apr 23, 2015

    I had to make a schedule change and they were completely accommodating with that.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Chagrin Falls, OH
    Apr 23, 2015

    I was most satisfied with the craftsmanship of the installer doing the replacements and the quality of the windows.

    Did you find this helpful? Yes
  • Window Nation
    Review by Joe P. of Chagrin Falls, OH
    Apr 23, 2015

    I've been in construction for the past 35 years and know the difference between a quality job and an inferior job. These guys and your product far exceeded my expectations. It is without question the best improvement that I've made to my house in my 15 years of living here.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Twinsburg, OH
    Apr 23, 2015

    Window Nation did not fall short of my expectations. They did exactly what I thought they would do and they did it on time.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Twinsburg, OH
    Apr 23, 2015

    I was most satisfied in terms of the timeliness of the project and the courtesy of the crew.

    Did you find this helpful? Yes
  • Window Nation
    Review by Judy A. of Twinsburg, OH
    Apr 23, 2015

    I was referred to Window Nation by a friend that I work with who had a great experience. I had a similarly great experience with the company. They did a great job, they did everything on time, and they kept everything clean. The weather was cold, and they did a nice job keeping the cold out of the house.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Hudson, OH
    Apr 23, 2015

    Everyone at Window Nation did great.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Hudson, OH
    Apr 23, 2015

    I was most satisfied with the quality of service.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Mentor, OH
    Apr 23, 2015

    I like the quality of the windows and the fact that they reduce the noise level.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from North Olmsted, OH
    Apr 23, 2015

    Quick installation, quality product

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Massillon, OH
    Apr 23, 2015

    I was satisfied with all areas.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014

Types of Work

  • Windows & doors (15,964)
  • Siding (8,954)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 4/26/15 Window Nation received feedback from a customer in Akron, OH.
  • 4/25/15 Window Nation received feedback from a customer in Casanova, VA.
  • 4/24/15 Window Nation received feedback from a customer in New Philadelphia, OH.
  • 4/24/15 Window Nation received feedback from a customer in Folsom, PA.
  • 4/24/15 Window Nation received feedback from a customer in Pennsburg, PA.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Baltimore, MD; Akron, OH; Charlotte, NC; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 932 other cities in Maryland, Ohio, Virginia, Pennsylvania, North Carolina, and 6 other states.

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 10,659 out of 16,710 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2015.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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