Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)
I called in, they were really really cordial and on time. They were here and took care of the job. They kept everything clean. They did a great job.
Great communication, work done when promised.
gina was extremely reliable and worked with us in every aspect of the sale, install and follow-up
I was most satisfied with Window Nation's installation crew. I bought new shutters and when they took the shutters off to do the windows they put those new ones on for me. I ended up tipping them a hundred dollars or so for being so helpful. Chris was also able to get me extra time on my financing. It was supposed to be over 12 months but he extended it to 18 months for me. He was very accommodating with that. I was pleased with my experience with Window Nation throughout.
My neighbor had his windows replaced by Window Nation and he recommended them.
Window Nation did windows for my neighbor and for someone I work with, so I took their recommendations and did not get any other estimates.
I had an excellent experience with Window Nation. They were all very informative, helpful, and courteous. The crew cleaned up really well after my project was finished and the service was top notch. This was my best service professional experiences.
The installers were great.
The overall process with Window Nation was satisfactory, though the post-sales area seemed to have no follow up on things that needed repairing.
Window Nation did a great job for us and it was well worth the price for the windows.
My wife was glad to be able to reach the front windows now more easily to clean them.
Sales and installation crew was knowledgeable and professional. Excellent work.
I am totally satisfied with the quality of the windows and the installation of fifteen windows was done in eight hours by a great crew.
They were very neat and clean. The installer took the time to show us how to operate the windows for cleaning and how to remove the screens. I had five windows replaced by another company and they did not do that. Compared to the other company Window Nations get an A+.
Very happy with my windows and the experience from start to finish
Window Nation' staff was very professional and knowledgeable. They did a great job. Tony answered all of our questions. The installation crew was friendly, timely, professional and knowledgeable, everything came out perfect.
I was impressed with the installers, it was a very cold day (wind chill below zero) and they were just troopers about getting the job done no matter the temperature. Also Doug was very thorough when he did his presentation. We enjoyed meeting with him, he was very informative on the products he had to offer and he is a very nice gentleman.
Everything about this company was exceptional, I would highly recommend them for all of your home improvement needs. I really thought due to the low temperatures in Ohio at the beginning of February that they would reschedule but they showed up just as promised and installed all 23 windows in one day. Every staff member that I have dealt with or spoken to have been so professional and kind. I had 4 windows I could open since I have lived in this home (10+years) and being able to open all of my windows is such a treat! Thank you Window Nation!!
I am satisfied with the windows that Window Nation installed.They did an excellent job.
Overall we had a great experience with Window Nation. Our 20 window job was done in a single day and without any fuss. I was very impressed by both the folks that came out to measure and the installers. My only frustration arose when I was inquiring about additional offers heard on the radio. My salesman seemed hard to reach and did not provide the clear and concise paperwork I requested to evaluate the offer. I wanted to compare my original deal to a new promotion but according to him...we got the better deal. He also tried to pressure me into signing before he left or I'd lose some of the discounts. Not sure if he was full of $hit or not but I needed windows badly so I signed up before he left. In the end however I am very happy with the pricing and windows. Despite the poor communication with the rep all else was handled perfectly.
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Baltimore, MD; Charlotte, NC; Akron, OH; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 910 other cities in Maryland, Ohio, Virginia, Pennsylvania, North Carolina, and 6 other states.
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 10,388 out of 16,212 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2015.
Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.