Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 16th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)
I am a professional construction manager and work with contractors' estimating and installation crews every day. I was very impressed with Window Nation overall as a contractor. The estimate was done professionally, with no pressure and the installation went flawlessly. The installation crew was polite, professional and very clean.The installation was done during our polar vortex and I noticed an immediate difference in the house. It didn't feel drafty, no more cold air on my neck when sitting in the living room and as an added bonus, the house is quieter, which I hadn't really expected. I couldn't be happier with the experience as a whole.
I would like to recognize the head installer. He was very good with explaining everything to me. I also thought that the salesperson was very easy to work with.
I was most satisfied with the timeliness.
The two brothers who came out to do the installation really had their stuff together. They have been working together for a long time. They used to work with their dad and then they went out on their own. They really know their stuff and they take their time to do it right. I was really happy with them. I told them that if we do the next four windows we want to have them come back for the installation. They laid big tarps down on the carpet and anytime one of them finished a window they vacuumed everything up to make sure nothing dropped onto the carpet. They were really good with that. They said that their dad was a big stickler on making sure that they left things clean and made the homeowner happy.
We were really happy with the presentation that Alyssa did. She was really knowledgeable and she really knew her job. We were really impressed with that. We were also impressed with how quickly they got the windows done. They said they would not be able to do it until March but during the first week of February they called and said that they were ready.
Good windows, Good job, fair price.
The installers were great!
We are satisfied with the product and the installers.
Window Nation did a great job! From start to finish the process was easy and very fast. The difference in the house was immediately noticeable! We are very glad we hired Window Nation.
The service was very quick and efficient. The gentlemen who handled the installation took time to explain how the installation was to be handled.
I was impressed by their work the first time I used them, so I chose to go with them again.
I would like to recognize the installation crew. I was very impressed with them.
I was most satisfied with the installation crew. They did an impressive job. When they rolled out the covering for my hard wood floors, I felt like I was living in a mansion!
They did all of the windows in one day and I was really satisfied with their work.
A friend recommended them to me.
Everyone I worked with was great.
I was satisfied with all areas of the job
The installers were great. They were friendly , helpful and explained how the windows worked.
I was very impressed with the installers. They worked very hard and did a beautiful job.
We felt very confident in Window Nation, because of Eric. The other salesmen from different companies did not make us trust the company like Eric did.
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Charlotte, NC; Washington, DC; Baltimore, MD; Woodbridge, VA; Silver Spring, MD; Parma, OH; Akron, OH; Medina, OH; and 675 other cities in Maryland, Ohio, Virginia, North Carolina, South Carolina, and 4 other states..
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 7,233 out of 10,977 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2014.
Window Nation is a candidate for a 2014 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Window Nation must survey all of their customers.
If you are a recent customer of Window Nation and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Window Nation's application.