Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 13,183 customers surveyed, 8,601 responded (65%)
Likely to Recommend
93%
Clean & Safe
96%
Professional & Organized
94%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
94%
Work Done Right
90%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

1,394 Reviews
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  • review
    R.A.W.
    Essex, MD
    Aug 26, 2014
    Window Nation

    my experience with window nation was great experience it decrease my electric bill and i like the tint on the window to keep down the heat and make my home cool in the summer time . i would recommend everyone to get a estimate it good quality window i really like them.

  • review
    J.A.C.
    Cuyahoga Falls, OH
    Aug 21, 2014
    Window Nation

    Window nation was professional and efficient in their sales and installation. They worked around my busy schedule and their lifetime warranty is a great comfort. I'm almost looking forward to winter so I can truly appreciate the difference!

  • review
    Nancy F.
    Sheffield Lake, OH
    Aug 20, 2014
    Window Nation

    I am very well satisfied with the service provided by Window Nation. They answered any questions I had and were forthright. I am very satisfied.

  • review
    E.H.A.
    Barberton, OH
    Aug 20, 2014
    Window Nation

    Overall my experience with Window Nation was very good. It was not painful at all. Sometimes working with companies is painful getting them to come back to fix things and do things, this was not an experience like that. It was a very good experience.

  • review
    Dottie B.
    Washington, DC
    Aug 20, 2014
    Window Nation

    I was very pleased with the professionalism and the job done by Window Nation. I would recommend them to my neighbors. I felt comfortable having the installers in my home. They made me feel at ease and that is very important.

  • review
    D.A.G.
    North Olmsted, OH
    Aug 20, 2014
    Window Nation

    We are very pleased with our experience with Window Nation. Our salesman was knowledgeable, and the installers had 35 years of experience. They did a fabulous job, and you couldn't tell they were even there. Nothing was left out of place, and all debris was hauled away. Great experience!

  • review
    L.S.A.
    Baltimore, MD
    Aug 19, 2014
    Window Nation

    I had my windows and doors changed by window nation, I must say I am extremely satisfied with the experience. The salesperson who came to describe the work with me was very knowledgeable about his work. He sounded like he wanted to sell me the window that best suits my home and my needs. He gave my wife and myself a careful review of the window options available and their benefits. The work was beautifully done and the I love my new windows.

  • review
    C.A.L.
    Annandale, VA
    Aug 19, 2014
    Window Nation

    I found the process to be smooth from sales to installation. All windows appeared to be manufactured to specification and the order arrived complete. The two man install team arrived at 9:00AM, I was skeptical that the crew could complete 14 windows in a single day, however they finished the same evening at around 7:00PM. The install required demo and removal of original 1954 steel casing windows which required the bulk of the time and effort. There was some collateral damage to the surrounding casing and trim work, however it was minimal given the difficulty in removing the old windows. So far the replacement windows have met expectations. The product has a good build quality and the surrounding case insulation and caulk appear to have been installed correctly. Overall we have been satisfied with our experience with Window Nation to date.

  • review
    Ron B.
    Clinton, MD
    Aug 17, 2014
    Window Nation

    I had patio doors and a basement security door and storm door installed. The entire experience was excellent despite the wrong patio doors initially installed. The problem was rectified quickly and the right doors installed expeditiously. The installation crew was outstanding!!! Completed the job quickly without no inconvenience to my wife and I. Ironically enough it was the same crew that installed all my windows before this job and like that job they did an excellent job. As always, Window Nation came through and delivered!

  • review
    E.A.D.
    Cheltenham, MD
    Aug 15, 2014
    Window Nation

    My husband and I spent the last two or three years looking at contractors to install windows on our home here in Maryland. By far Window Nation was the best out of all the companies we interviewed. Once the work was completed, we received so many compliments from our neighbors and family members. If we ever need windows again we certainly know to call Window Nation.

  • review
    R.A.A.
    Folcroft, PA
    Aug 15, 2014
    Window Nation

    I had an awesome experience wirking with Window Nation. Their sakes staff along with the crew that came to perform the installation at my home were very courteous & knowledgable. If there was ant issue with the manufacturing of my windows they made sure to call and let me know that they have taken care of it. Example, I have a window that was measured incorrectly and when that was found out at the final measuring they upgraded that window at no extra charge to ensure I was satisfied. I would recommend Windie Nation to anyone. I would also like to thank Window Nation as well.

  • review
    J.A.M.
    Fairfax, VA
    Aug 15, 2014
    Window Nation

    Window Nation's explanation of their product lines and their way of addressing my questions was first rate. I also thought the installation services was beyond reproach.

  • review
    Rich W.
    Sterling, VA
    Aug 15, 2014
    Window Nation

    The Window Nation experience was awesome from beginning to end! Could not be happier and cannot wait to see my electricity bill!!! Extremely satisfied customer!

  • review
    J.A.A.
    Akron, OH
    Aug 14, 2014
    Window Nation

    The company was very gracious and courteous, the installers were very professional as well as courteous and polite. I am very pleased overall and I love the windows.

  • review
    Roberta M.
    Mansfield, OH
    Aug 14, 2014
    Window Nation

    Sales rep was very knowledgeable and followed-up with me. Installers were very efficient, worked quickly and quietly, and cleaned up inside and outside of my house. One even helped me rehang my curtains when I asked.

  • review
    David H.
    Cortland, OH
    Aug 13, 2014
    Window Nation

    I would say from the sales to the installation to the follow up, everything was done professionally and right on time. It has all been great.

  • review
    Barbara B.
    Akron, OH
    Aug 12, 2014
    Window Nation

    I bought a 50+ year old home with its original single pane, many non functioning, windows. I initially replaced a few windows with builder grade windows installed by a contractor. I also replaced my home's front french doors with sidelights from Pella. This year I replaced most of the remaining original windows and am amazed at the differences in the quality of people, product and the installation provided by Window Nation. The builder grade windows have air gaps and let in a lot of hot and cold air, whereas my new windows (WN) have very tight seals and no evidence of hot or cold air leakage. At this point, I also wish my front doors from Pella had been installed by this crew as there are problems with opening, closing and locking that ($8000) door!

  • review
    Mansur S.
    Herndon, VA
    Aug 12, 2014
    Window Nation

    Window Nation is very big and has many departments which could be the reason my project was delayed. Additionally, there is a lack of coordination and Window Nation does not fulfill their promises, yet Greg provides excellent service.

  • review
    D.A.A.
    Richmond Hts, OH
    Aug 12, 2014
    Window Nation

    Window Nation made the whole experience of whole house replacement windows effortless. They were reasonably priced, professional, friendly, and knowledgeable. I would highly recommend them. It's been the best thing I've done for my home.

  • review
    T.A.L.
    Ashland, OH
    Aug 12, 2014
    Window Nation

    I'd just have to say there were so many window places that it was hard to choose one. But Jarred did a good job of selling it to us that we chose Window Nation and I'm glad we did.

More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014

Types of Work

  • Windows & doors (12,446)
  • Siding (5,436)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 8/27/14 Window Nation received feedback from a customer in West Chester, PA.
  • 8/26/14 Window Nation received feedback from a customer in Essex, MD.
  • 8/26/14 Window Nation received feedback from a customer in North Olmsted, OH.
  • 8/26/14 Window Nation received feedback from a customer in Lakewood, OH.
  • 8/26/14 Window Nation received feedback from a customer in Madison, OH.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Charlotte, NC; Baltimore, MD; Akron, OH; Woodbridge, VA; Silver Spring, MD; Parma, OH; Columbia, MD; and 752 other cities in Ohio, Maryland, Virginia, North Carolina, South Carolina, and 5 other states..

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 8,601 out of 13,183 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2014.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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