Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 16th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)
I would like to recognize the installer for his exceptional service.
I was most satisfied with the installation during my experience.
Doug service was excellent during the entire project.
The work was done well and the workers were pleasant and cleaned up well. We were happy with the price and quality.
I am very satisfied with the job that Window Nation did for me. I had several windows replaced. The sales manager and installers were very kind and professional. They explained everything so well, on a level that I could understand and appreciate. The installers left the area spotless! I am very impressed with this company.
Mr. Miles Wilson was very attentive and answered all questions with care and professionalism. He called on a few occasions to check on the progress of the entire process, he has a good sense of humor and he explained everything so that it was very understandable. He made me feel very comfortable.
The timeliness and friendliness of Mr. Wilson, the measurer and the installers were areas that were on point and much appreciated.
Alyssa was excellent, explained the windows and step by step process. The crew were friendly, came in and got the job done.
Really nice crew (GF & BF or husband and wife?) Knew their stuff, came in and put dropcloths down all over, no mess at all.
I would like to recognize the installers. They were great.
I am very satisfied with the look of the windows, the functionality of them, and the way the crew cleaned up after they did the installation.
I would like to recognize the crew for their exceptional service.
I was satisfied with the entire experience I had with Window Nation.
I am a professional construction manager and work with contractors' estimating and installation crews every day. I was very impressed with Window Nation overall as a contractor. The estimate was done professionally, with no pressure and the installation went flawlessly. The installation crew was polite, professional and very clean.The installation was done during our polar vortex and I noticed an immediate difference in the house. It didn't feel drafty, no more cold air on my neck when sitting in the living room and as an added bonus, the house is quieter, which I hadn't really expected. I couldn't be happier with the experience as a whole.
Everyone on the crew and Matt Keller were great
The work was done efficientlly and cleanly, the crew was very nice and showed up on time.
Quality, promptness, knowledgeable
The guys were finished and wrapping up by noon, we thought they would be here longer than a day, great job guys!
Mark's communication was way over the top. Awesome!!!
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Charlotte, NC; Washington, DC; Baltimore, MD; Woodbridge, VA; Silver Spring, MD; Parma, OH; Akron, OH; Medina, OH; and 675 other cities in Maryland, Ohio, Virginia, North Carolina, South Carolina, and 4 other states..
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 7,242 out of 10,989 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2014.
Window Nation is a candidate for a 2014 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Window Nation must survey all of their customers.
If you are a recent customer of Window Nation and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Window Nation's application.