Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)
Window install was done quickly and efficiently.
Everyone from Window Nation was very friendly and professional.
They did good job in all areas.
They were wonderful! Nothing is out of place. The experience was wonderful. I thought it was going to be much different, but it was like they were never even here. I can't say enough about them.
They were here to help me take down my drapes and put them back up. They did more than was asked of them. There was no noise, commotion or dirt.
I was most satisfied with the end result. Window Nation exceeded my expectations in every area.
I would like to recognize Johnny, for his exceptional service. He helped me take the drapes down even though he didn't have to. There was an expensive bracelet under the drapes that we didn't know about and when he took down the drapes he found it and sat it on the table. I really appreciated that. It was extraordinary behavior on his part. He went over and above with helping me throughout the whole experience I thought that getting windows replaced would be a big commotion and that I would want to keep putting it off, but it wasn't. I didn't have to do anything. I just let them put the windows in and I was able to enjoy them only hours after they were there.
I would recommend them to anyone! I usually don't like recommending, but that is the kind of confidence that I have in them.
I'm glad that I chose Window Nation. They really exceeded my expectations. They truly went above and beyond the call of duty, but I guess that is just the way they work. They swept up the driveway from where they had taken stuff out of their truck. They were extraordinary. There was no hassle on any level during my experience with Window Nation.
The install day went really smoothly.
I was most satisfied with the windows themselves. Window Nation was very courteous and I learned that I was going to be getting a great product.
I was very pleased with their service. They did a really good job and the windows are beautiful. As of last night, there were no drafts. The windows are of good quality.
We were very happy that they completed the job a day earlier than scheduled.
Our installation was not typical - we wanted to enlarge the very small window openings on our 1955-built home, essentially to double their size. The guys cut through the brick and installed the new windows, and it looks like it was always that way. Nice job..!!!
I'm most satisfied with their customer service, the installation crew, and the product.
I would like to recognize all of them for their exceptional service.
They were phenomenal. I would highly recommend them.
The salesperson, Montina Vital, did a great job. She presented the product and ensured the project was completed well.
Matt is who sold us because he was knowledgeable and polite. He's the reason I didn't feel like I needed another quote
Richard needs to be more professional. When someone is paying that kind of money, you do not speak to someone the way Richard spoke me. It wasn't acceptable.
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Baltimore, MD; Akron, OH; Charlotte, NC; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 926 other cities in Maryland, Ohio, Virginia, Pennsylvania, North Carolina, and 6 other states.
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 10,594 out of 16,554 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2015.
Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.