Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 9th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Windows & doors (23654)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
I am the most satisfied with their professionalism and the courtesy when taking care of things.
I had three phases of new windows installed in my house. All three phases were done by Window Nation. Each time I was very pleased with the salesman and the installation team. On phase two one of the window screens had a hole in it, when i noticed I called and they came out the next day to fix the...
Window Nation was a great company to work with from our sales inquiry through installation. They explained their products to us and helped us pick the right windows for our home, they stuck to the timeline and the installation crew did a great job too. Very pleased with our choice of Window Nation.
Kirk was very knowledgable and answered all our questions. He also followed up with us after the installation of our windows to make sure we were satisfied and to see if we had any other questions or problems.
The crew leader seemed to know his job very well. He was courteous, friendly, and eager to serve.
The installation crews were friendly, professional, meticulous and tremendously hardworking. I was very impressed with both the window installers and the siding installers.
I was most satisfied with the installation team, they were very good. I know my windows were very hard to install and he did an excellent job.
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Akron, OH; Baltimore, MD; Woodbridge, VA; Canton, OH; Parma, OH; Silver Spring, MD; Mentor, OH; and 1206 other cities in North Carolina, Ohio, Maryland, Virginia, Pennsylvania, and 6 other states.
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 15,232 out of 24,314 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2016.
Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.
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Thank you for sharing your feedback. We will send you a post card with instructions on how to confirm your review. Once we receive your confirmation, we will publish your review.