Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)
I would recommend them to anyone! I usually don't like recommending, but that is the kind of confidence that I have in them.
The install day went really smoothly.
I was most satisfied with the windows themselves. Window Nation was very courteous and I learned that I was going to be getting a great product.
I was very pleased with their service. They did a really good job and the windows are beautiful. As of last night, there were no drafts. The windows are of good quality.
We were very happy that they completed the job a day earlier than scheduled.
Our installation was not typical - we wanted to enlarge the very small window openings on our 1955-built home, essentially to double their size. The guys cut through the brick and installed the new windows, and it looks like it was always that way. Nice job..!!!
I would like to recognize all of them for their exceptional service.
I'm most satisfied with their customer service, the installation crew, and the product.
They were phenomenal. I would highly recommend them.
The salesperson, Montina Vital, did a great job. She presented the product and ensured the project was completed well.
Matt is who sold us because he was knowledgeable and polite. He's the reason I didn't feel like I needed another quote
Richard needs to be more professional. When someone is paying that kind of money, you do not speak to someone the way Richard spoke me. It wasn't acceptable.
I'm most satisfied with the quality of the windows, the options, and that they respected what we had in mind. They were not pushing for more sales than what we wanted.
Window install went well.
The installers were great.
Jane Aurelio our sales rep- she was thorough, professional, nice, and not at all pushy. Mandy at the office-very friendly and polite and did something I have never seen. I called w/2 questions and the departments she needed to transfer me to were busy so she said my time was valuable and didn't want me to have to be on hold so she got the answers herself for me. Martin and his install crew were fantastic. Did a great job and so nice and professional.
Everyone we dealt with during this process provided exceptional service. Good customer service is so difficult to find these day. We are very impressed.
Excellent product. Excellent customer service. I think other companies probably fall short of Window Nation.
they were timely and completed our project in one day
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Baltimore, MD; Akron, OH; Charlotte, NC; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 926 other cities in Maryland, Ohio, Virginia, Pennsylvania, North Carolina, and 6 other states.
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 10,591 out of 16,554 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2015.
Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.