Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)
Chris Pieroni did an excellent job. I relayed to him that I had seen the demonstration before so he didn't give the whole demonstration (unlike other companies would have). In addition, I told Chris upfront that the decision was between Window Nation and a top competitor but he did not pressure me to go with Window Nation. Lastly, anytime I had a question regarding the installation or product information, Chris was quick to reply via email.
I was most satisfied with the installation.
The installers were very good.
The sales rep was thorough and personable. Installers were professional and skilled.
WindowNation instilled confidence that I made the best choice for my window replacement project! My salesperson, Dammeon Syroid, was thorough, informative and professional in every aspect of the presentation and follow-up! Your installers were topnotch and pleasant to the max! Can you tell I'm very happy with WindowNation? Thank you all!Karen R. Bloom, Mansfield, OH
You get what you ask for first time around.
They didn't fall short in any area.
Installers were very knowledgable and accommodating. They did a great job. The new windows seem to make the house stay cooler in the summer and warmer in the winter plus outside noise seems less noticeable. I'm glad I got the new windows.
I'm most satisfied with their knowledge and their service.
I'd like to recognize our salesperson, Dammeon.
They were outstanding.
The product was nice, and it was installed well.
Montina Vital was very knowledgeable, straight forward, and attentive to our needs.
Montina Vital was excellent.
The salesperson was good.
I would like to recognize the salesperson.
The heat had cause a problem- and when I told about it- they came right out and fixed it.
That would be hard, as they were all Very nice.
They even took down my curtain & drapes that I could not reach, and when the job was done- they put every thing back again. Ms. Kite
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Akron, OH; Baltimore, MD; Charlotte, NC; Woodbridge, VA; Parma, OH; Silver Spring, MD; Mentor, OH; and 1024 other cities in Maryland, Ohio, Virginia, Pennsylvania, North Carolina, and 6 other states.
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 12,088 out of 19,176 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2015.
Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.