Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 14,128 customers surveyed, 9,167 responded (65%)
Likely to Recommend
94%
Clean & Safe
96%
Professional & Organized
95%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
95%
Work Done Right
90%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

1,477 Reviews
1,311
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  • review
    J.A.J.
    West Chester, PA
    Oct 31, 2014
    Window Nation

    Window Nation was always on time and punctual. They followed through with what they said they would do. The installation was well done and the salesperson was very helpful. It was very well done from start to finish.

    Did you find this helpful? Yes
  • review
    R.A.A.
    Parma, OH
    Oct 30, 2014
    Window Nation

    They delivered a good product on time and really a little early. It went faster than I thought it would. They cleaned up after themselves. It was a very good job and I was very impressed with their installers.

    Did you find this helpful? Yes
  • review
    R.A.G.
    Schwenksville, PA
    Oct 30, 2014
    Window Nation

    They're not like the rest of the companies. They seem to care about you and the product they give you. The windows we ordered are fantastic. Everything was great and I would recommend them.

    Did you find this helpful? Yes
  • review
    Kathy B.
    Parma, OH
    Oct 29, 2014
    Window Nation

    I was very pleased with the knowledge and expertise that Window Nation showed us when purchasing our picture window. I was pleased with the installation and the window itself.

    Did you find this helpful? Yes
  • review
    H.S.A.
    Frederick, MD
    Oct 29, 2014
    Window Nation

    Window Nation was outstanding and professional. I was satisfied with the all the work and the timing it was done. Everything was outstanding except I was missing a window!

    Did you find this helpful? Yes
  • review
    S.A.K.
    Carrollton, OH
    Oct 29, 2014
    Window Nation

    Window Nation is fantastic. The gentleman that fixed the screen was great. Everyone that worked on the project was so nice. I would recommend Window Nation to anyone.

    Did you find this helpful? Yes
  • comment
    Recognize Excellence
    Baltimore, MD
    Oct 28, 2014

    The installers and the first person who came out for measuring were very professional.

    Did you find this helpful? Yes
  • review
    Doreen K.
    Cleveland Heights, OH
    Oct 28, 2014
    Window Nation

    I am very satisfied with my windows from Window Nation. The sales rep, Matthew, demonstrated all of the benefits of the windows clearly and enthusiastically. He worked with me on financing, and came over when the windows were being installed to check everything out.The installation crew (2 guys) worked efficiently and cooperatively. I am so glad they took the time to finish in ONE DAY!

    Did you find this helpful? Yes
  • review
    E.A.S.
    Wilmington, DE
    Oct 27, 2014
    Window Nation

    The materials that they used in their installation are of good quality. The people that they used to do the window installation are very knowledgeable. My only complaint was that we ended up paying slightly more than the original estimated price.

    Did you find this helpful? Yes
  • review
    John C.
    Newburg Hts, OH
    Oct 26, 2014
    Window Nation

    I would recommend Window Nation to anyone. The experience I've had working with them was exceptional and they delivered everything that they said they would. there were a few bumps in the road along the way but they worked them out in a very professional way. The amount of windows that I had installed 31 plus a Bay Window in the kitchen was just an exceptional job and made my house look like brand new place again. My house was built in 1921 and both inside and out with the new windows made a great difference with the look of elegance that go with this house. I've also have had numerous compliments on my new windows on the looks and the installation of the Windows.THANK YOU WINDOW NATION!John Csehek

    Did you find this helpful? Yes
  • review
    Fran H.
    Akron, OH
    Oct 25, 2014
    Window Nation

    I think they're an exceptional group of people and a great company to work with. They did a wonderful job. I am satisfied with my windows and very happy I had them come out.

    Did you find this helpful? Yes
  • review
    James G.
    Phoenixville, PA
    Oct 24, 2014
    Window Nation

    I loved working with Window Nation from the begging to the end. There was no pressure at any point during the process. The pricing wasn't the cheapest, but they are just wonderful people to deal with and work with. I'm actually going to be using them again to do the back of my home.

    Did you find this helpful? Yes
  • review
    Cindy B.
    Pasadena, MD
    Oct 23, 2014
    Window Nation

    I was most pleased with the personalized assistance by everyone at Window Nation with whom I interacted. The office staff was very responsive to my questions, and quickly dispatched someone to resolve a minor issue. Michael Coleman was knowledgeable and very kind throughout, and after, the sales process. Paul and his assistant installed all the windows and sliders with the greatest level of expertise and efficiency. Both installers basically had no issues with me following them about, and answered all of my questions with an exceptional level of expertise and customer service.

    Did you find this helpful? Yes
  • review
    Jeff O.
    Alexandria, VA
    Oct 23, 2014
    Window Nation

    Window Nation did a good job on our installation. They were on time and did what they said. Everything went smoothly and according to schedule. I was satisfied with the results.

    Did you find this helpful? Yes
  • review
    Robert B.
    Mentor, OH
    Oct 23, 2014
    Window Nation

    Mr. Higgins was very knowledgeable of the products and very professional in his presentation. The gentleman who did the final measurement did an excellent job as all of the windows fit perfectly. I can't say enough about Sean and Mike on the superb installation work. Robert B.

    Did you find this helpful? Yes
  • review
    M.A.C.
    Willowick, OH
    Oct 21, 2014
    Window Nation

    This may be a unique situation but my windows have been delivered but not yet installed. My house is having foundation work done and I've been advised to wait to have my windows installed. Window Nation has worked very closely with us & been very helpful & professional.

    Did you find this helpful? Yes
  • review
    M.A.L.
    Chardon, OH
    Oct 19, 2014
    Window Nation

    We couldn't be happier with the staff and the quality of windows from Window Nation. They are everything that they say they are -- friendly, clean, organized, fast, and I now have beautiful, efficient windows! My house looks brand new!

    Did you find this helpful? Yes
  • review
    Melissa J.
    Deale, MD
    Oct 18, 2014
    Window Nation

    I was very pleased with the overall experience from the salesperson who came out, the installer and Gina who handled all my changes. The price was extremely competitive and the financing sealed the deal! Thank you very much for a job well done.

    Did you find this helpful? Yes
  • review
    C.A.S.
    Alexandria, VA
    Oct 18, 2014
    Window Nation

    I was very satisfied with the salesman, roof installation crew, window installation crew as well as the project leads and support staff. We are very happy to have a leak free roof, new skylights, 9 double hung Windows, 1 picture window and sliding door. Its great to not feel a breeze while sitting next to a shut window. Also like the fact that the warranty is not prorated. The cost was higher than most estimates, however the quality of the product and workmanship and no prorated warranties were well worth it. 'You get what you pay for.'

    Did you find this helpful? Yes
  • review
    C.A.H.
    Springfield, VA
    Oct 16, 2014
    Window Nation

    Window Nation handles scheduling very well and does a good job with the work. I appreciate everything that they have done for me. If someone needs to replace windows, I would highly recommend Window Nation to them.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014

Types of Work

  • Windows & doors (13,382)
  • Siding (6,372)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 10/31/14 Window Nation received feedback from 2 customers.
  • 10/31/14 Window Nation received feedback from a customer in Montville, OH.
  • 10/31/14 Window Nation received feedback from a customer in Olmsted Falls, OH.
  • 10/30/14 Window Nation received feedback from 4 customers.
  • 10/30/14 Window Nation received feedback from a customer in Aurora, OH.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Charlotte, NC; Baltimore, MD; Akron, OH; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 812 other cities in Ohio, Maryland, Virginia, North Carolina, Pennsylvania, and 6 other states..

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 9,167 out of 14,128 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2014.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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