Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 19,350 customers surveyed, 12,144 responded (63%)
Likely to Recommend
93%
Clean & Safe
96%
Professional & Organized
94%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
94%
Work Done Right
91%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

3,588 Ratings
3,084
281
96
43
84
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  • Window Nation
    Review by Jim F. of Macedonia, OH
    Sep 04, 2015

    We are very satisfied with our new windows.

    Did you find this helpful? Yes
  • Window Nation
    Review by Rose K. of Fairview Park, OH
    Sep 04, 2015

    It was a very pleasant experience. They were very organized and cleaned up well.

    Did you find this helpful? Yes
  • Window Nation
    Review by Charles W. of Clinton, MD
    Sep 04, 2015

    The company was great from start to finish. They had great customer service. They followed up well and communicated extremely well. They made adjustments when needed, and they were very good.

    Did you find this helpful? Yes
  • Window Nation
    Review by Judy D. of Strongsville, OH
    Sep 03, 2015

    Very professional from the sales person to installation. The installers cleaned up so well I would have never known they were ever there. Thank you for the great service.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Perkasie, PA
    Sep 03, 2015

    Missy was outstanding in scheduling and answering all questions we presented to her.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Bear, DE
    Sep 03, 2015

    I was most satisfied with their overall professionalism and knowledge of the the product.

    Did you find this helpful? Yes
  • Window Nation
    Review by Arthur P. of Twinsburg, OH
    Sep 03, 2015

    The installer gets an A+. He arrived a few minutes early with all the materials he needed for the job. He was courteous, friendly, and efficient.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Ashburn, VA
    Sep 03, 2015

    The install was Superb. Looks like the windows were installed when the house was built! We like That!

    Did you find this helpful? Yes
  • Window Nation
    Review by Zack P. of Ashburn, VA
    Sep 03, 2015

    Thank You Window Nation! We are extremely Pleased with the New Windows and Sliding Doors! What a difference they make to enhance the look of our Home. We will certainly purchase other products in the near future (Entry Door, Roof, Siding). This was money Well Spent! The financing options are just what we wanted! Again, Great job installing the beautiful windows and sliding doors.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Middleburg Heights, OH
    Sep 03, 2015

    Installation was very profession and attention to detail was superb

    Did you find this helpful? Yes
  • Window Nation
    Review by Jeff P. of Folsom, PA
    Sep 03, 2015

    Competitive prices, professional installation.

    Did you find this helpful? Yes
  • Window Nation
    Review by Lindsay J. of Moreland Hills, OH
    Sep 03, 2015

    Everyone at Window Nation I dealt with was professional, knowledgeable and courteous. I recommend their product and work.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Alliance, OH
    Sep 03, 2015

    I was most satisfied with how well the windows looked when they were done and how professional everyone was that came into our home and worked.

    Did you find this helpful? Yes
  • Window Nation
    Review by Dennis O. of Alliance, OH
    Sep 03, 2015

    We were just thoroughly happy with it. We have a dog and we were worried she was going to have a problem because she usually does with strangers, but there was no problem at all. The installers petted her and talked to her. That mean so much to me.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Akron, OH
    Sep 03, 2015

    They did not fall short of my expectations. I was very pleased with the work.

    Did you find this helpful? Yes
  • Window Nation
    Review by Vince L. of Akron, OH
    Sep 03, 2015

    I was very pleased with the time schedule and the workmanship of the men who installed the windows. They could do everything I could possibly want. Everything was left clean and they performed very nicely.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Shaker Hts, OH
    Sep 02, 2015

    The quality they were able to install for 27 windows in less than a day was great. They brought an extra crew to be able to complete it.

    Did you find this helpful? Yes
  • Window Nation
    Review by Thomas P. of Shaker Hts, OH
    Sep 02, 2015

    I was looking for an estimate and Window Nation did such a good job in explaining the project so kudos to them because I never do that.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Seven Hills, OH
    Sep 02, 2015

    Joe and his crew did an excellent and speedy job. Joe himself was great and keeping in touch with me and going over the job. Even went a step beyond to help the house look better.The gutter crew was also excellent. Very fast and did a great job.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Cuyahoga Falls, OH
    Sep 02, 2015

    Anybody that we had contact with were absolutely professional and they answered all questions we had.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014, 2015
Feedback Milestone
20 Consecutive Great Reviews
2015 - See more

Types of Work

  • Windows & doors (18,606)
  • Siding (11,596)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 9/04/15 Window Nation received feedback from a customer in Medina, OH.
  • 9/04/15 Window Nation received feedback from a customer in Parma, OH.
  • 9/04/15 Window Nation received feedback from a customer in Kent, OH.
  • 9/04/15 Window Nation published an example of their work.
  • 9/04/15 Window Nation received feedback from a customer in Washington, DC.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Akron, OH; Baltimore, MD; Woodbridge, VA; Charlotte, NC; Parma, OH; Silver Spring, MD; Mentor, OH; and 1032 other cities in Maryland, Ohio, Virginia, Pennsylvania, North Carolina, and 6 other states.

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 12,144 out of 19,350 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2015.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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