Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 19,176 customers surveyed, 12,088 responded (63%)
Likely to Recommend
93%
Clean & Safe
96%
Professional & Organized
94%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
94%
Work Done Right
91%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

3,539 Ratings
3,040
278
95
43
83
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  • "Recognize Excellence" comment from Laurel, MD
    Aug 29, 2015

    Chris Pieroni did an excellent job. I relayed to him that I had seen the demonstration before so he didn't give the whole demonstration (unlike other companies would have). In addition, I told Chris upfront that the decision was between Window Nation and a top competitor but he did not pressure me to go with Window Nation. Lastly, anytime I had a question regarding the installation or product information, Chris was quick to reply via email.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Rocky River, OH
    Aug 29, 2015

    I was most satisfied with the installation.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Rocky River, OH
    Aug 29, 2015

    The installers were very good.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Pasadena, MD
    Aug 29, 2015

    The sales rep was thorough and personable. Installers were professional and skilled.

    Did you find this helpful? Yes
  • Window Nation
    Review by Karen B. of Mansfield, OH
    Aug 29, 2015

    WindowNation instilled confidence that I made the best choice for my window replacement project! My salesperson, Dammeon Syroid, was thorough, informative and professional in every aspect of the presentation and follow-up! Your installers were topnotch and pleasant to the max! Can you tell I'm very happy with WindowNation? Thank you all!Karen R. Bloom, Mansfield, OH

    Did you find this helpful? Yes
  • Window Nation
    Review by Sonja D. of Akron, OH
    Aug 28, 2015

    You get what you ask for first time around.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Odenton, MD
    Aug 28, 2015

    They didn't fall short in any area.

    Did you find this helpful? Yes
  • Window Nation
    Review by Edward N. of Odenton, MD
    Aug 28, 2015

    Installers were very knowledgable and accommodating. They did a great job. The new windows seem to make the house stay cooler in the summer and warmer in the winter plus outside noise seems less noticeable. I'm glad I got the new windows.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Parma, OH
    Aug 28, 2015

    I'm most satisfied with their knowledge and their service.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Parma, OH
    Aug 28, 2015

    I'd like to recognize our salesperson, Dammeon.

    Did you find this helpful? Yes
  • Window Nation
    Review by Diane S. of Parma, OH
    Aug 28, 2015

    They were outstanding.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Montgomey Village, MD
    Aug 28, 2015

    The product was nice, and it was installed well.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Springfield, VA
    Aug 28, 2015

    Montina Vital was very knowledgeable, straight forward, and attentive to our needs.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Springfield, VA
    Aug 28, 2015

    Montina Vital was excellent.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Elyria, OH
    Aug 28, 2015

    The salesperson was good.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Elyria, OH
    Aug 28, 2015

    I would like to recognize the salesperson.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from NORTH WALES, PA
    Aug 28, 2015

    The heat had cause a problem- and when I told about it- they came right out and fixed it.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from NORTH WALES, PA
    Aug 28, 2015

    That would be hard, as they were all Very nice.

    Did you find this helpful? Yes
  • Window Nation
    Review by Ruth K. of NORTH WALES, PA
    Aug 28, 2015

    They even took down my curtain & drapes that I could not reach, and when the job was done- they put every thing back again. Ms. Kite

    Did you find this helpful? Yes
  • Window Nation
    Review by Noah J. of Cleveland, OH
    Aug 28, 2015

    very professional-courteous-friendly

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014, 2015
Feedback Milestone
20 Consecutive Great Reviews
2015 - See more

Types of Work

  • Windows & doors (18,431)
  • Siding (11,421)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 8/31/15 Window Nation received feedback from a customer in Cleveland, OH.
  • 8/31/15 Window Nation received feedback from a customer in Wellington, OH.
  • 8/31/15 Window Nation received feedback from a customer in Greenbelt, MD.
  • 8/31/15 Window Nation received feedback from a customer in Brunswick, OH.
  • 8/30/15 Window Nation received feedback from a customer in Gaithersburg, MD.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Akron, OH; Baltimore, MD; Charlotte, NC; Woodbridge, VA; Parma, OH; Silver Spring, MD; Mentor, OH; and 1024 other cities in Maryland, Ohio, Virginia, Pennsylvania, North Carolina, and 6 other states.

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 12,088 out of 19,176 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2015.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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