Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 17,294 customers surveyed, 10,978 responded (63%)
Likely to Recommend
94%
Clean & Safe
96%
Professional & Organized
94%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
94%
Work Done Right
91%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

2,693 Ratings
2,332
201
66
31
63
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  • "Area Of Satisfaction" comment from Canal Fulton, OH
    May 22, 2015

    I was very satisfied with the installation, and Dan spent a lot of extra time explaining things to me.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Lorton, VA
    May 22, 2015

    the overall project including the staff was great

    Did you find this helpful? Yes
  • Window Nation
    Review by Horace S. of Bowie, MD
    May 22, 2015

    We plan to call Window Nation, again next year, when we are ready to replace additional windows. The entire process was painless.

    Did you find this helpful? Yes
  • Window Nation
    Review by Michael S. of Willoughby, OH
    May 22, 2015

    The installation was quick. The installers were very professional and answered any questions I had. the installation looks wonderful. After the work was done they made sure everything was clean.

    Did you find this helpful? Yes
  • "Salesperson Satisfaction Assurance" comment from Willoughby, OH
    May 22, 2015

    Ashely called serveral times. During the issues I was having she addressed for me. She called during and after the install to make sure I was completely satisfied with the work.

    Did you find this helpful? Yes
  • Window Nation
    Review by Ray S. of Lanham, MD
    May 21, 2015

    Our sales rep was impressive about window knowledge. The rep emphasized quality of materials and workmanship.Only time will prove that to be true. So far so good. Price was not the cheapest but competitive.. We where impressed that windows where made locally to us.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Parma, OH
    May 21, 2015

    The installers were very efficient and the completed product exceeded expectations.

    Did you find this helpful? Yes
  • Comment from Alexandria, VA
    May 21, 2015

    So far in 4 separate installations, Window Nation has proven to be the best.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Alexandria, VA
    May 21, 2015

    I had 27 windows installed by Window Nation in my last house and they were done perfectly. I had a new crew for my new house and they were equally proficient. Window Nation has the top crews to go along with their great products.

    Did you find this helpful? Yes
  • Window Nation
    Review by John D. of Alexandria, VA
    May 21, 2015

    David zeroed in immediately on my needs at a reasonable price, while Peter and Carlos did a masterful job installing the windows.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Akron, OH
    May 21, 2015

    They went above and beyond to please me with the exterior. They were professional, clean, and got the job done fast. The windows are custom built, which is very important to me, and I loved that.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Akron, OH
    May 21, 2015

    I was well satisfied with everything. I selected Window Nation because they are a family based business and I prefer to use local and well developed companies.

    Did you find this helpful? Yes
  • Window Nation
    Review by Dianna S. of Akron, OH
    May 21, 2015

    The workmanship is excellent and the product is well made! I've noticed that the atmosphere in the home is more quiet. I found everybody to be personable. The job was done expediently.

    Did you find this helpful? Yes
  • Comment from Parma, OH
    May 21, 2015

    They did what they said they were going to do, and they did a great job. We were very impressed, and we will be recommending them.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Parma, OH
    May 21, 2015

    I was satisfied with the whole process. They came when they said they were, and I can tell a big difference in the window.

    Did you find this helpful? Yes
  • Window Nation
    Review by Dave P. of Parma, OH
    May 21, 2015

    Window Nation did a great job, and we are very satisfied.

    Did you find this helpful? Yes
  • Comment from Richfield, OH
    May 21, 2015

    Great job and great crew everyone was on top of everything.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Richfield, OH
    May 21, 2015

    I was most satisfied with the quality of the product and the installation crew was great.

    Did you find this helpful? Yes
  • Window Nation
    Review by William B. of Richfield, OH
    May 21, 2015

    Great job and great crew.

    Did you find this helpful? Yes
  • Comment from Aurora, OH
    May 21, 2015

    We have been very pleased from beginning until now, They are very informative from the beginning. We have been pleased. The windows are easy to clean.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014, 2015
Feedback Milestone
20 Consecutive Great Reviews
2015 - See more

Types of Work

  • Windows & doors (16,548)
  • Siding (9,538)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 5/22/15 Window Nation received feedback from a customer in Washington, DC.
  • 5/22/15 Window Nation received feedback from a customer in Columbia Station, OH.
  • 5/22/15 Window Nation received feedback from 3 customers.
  • 5/22/15 Window Nation received feedback from a customer in Bowie, MD.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Baltimore, MD; Akron, OH; Charlotte, NC; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 956 other cities in Maryland, Ohio, Virginia, Pennsylvania, North Carolina, and 6 other states.

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 10,978 out of 17,294 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2015.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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