Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 12th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 16,554 customers surveyed, 10,591 responded (64%)
Likely to Recommend
93%
Clean & Safe
96%
Professional & Organized
94%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
94%
Work Done Right
91%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

2,385 Ratings
2,074
165
59
27
60
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  • Window Nation
    Review by Carole R. of Middleburg Hts, OH
    Apr 18, 2015

    I would recommend them to anyone! I usually don't like recommending, but that is the kind of confidence that I have in them.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Chesapeake Beach, MD
    Apr 17, 2015

    The install day went really smoothly.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Wyncote, PA
    Apr 17, 2015

    I was most satisfied with the windows themselves. Window Nation was very courteous and I learned that I was going to be getting a great product.

    Did you find this helpful? Yes
  • Window Nation
    Review by Sherry A. of Wyncote, PA
    Apr 17, 2015

    I was very pleased with their service. They did a really good job and the windows are beautiful. As of last night, there were no drafts. The windows are of good quality.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Falls Church, VA
    Apr 17, 2015

    We were very happy that they completed the job a day earlier than scheduled.

    Did you find this helpful? Yes
  • Window Nation
    Review by Robert S. of Falls Church, VA
    Apr 17, 2015

    Our installation was not typical - we wanted to enlarge the very small window openings on our 1955-built home, essentially to double their size. The guys cut through the brick and installed the new windows, and it looks like it was always that way. Nice job..!!!

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Centreville, VA
    Apr 17, 2015

    I would like to recognize all of them for their exceptional service.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Centreville, VA
    Apr 17, 2015

    I'm most satisfied with their customer service, the installation crew, and the product.

    Did you find this helpful? Yes
  • Window Nation
    Review by Patrick F. of Centreville, VA
    Apr 17, 2015

    They were phenomenal. I would highly recommend them.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Springfield, VA
    Apr 17, 2015

    The salesperson, Montina Vital, did a great job. She presented the product and ensured the project was completed well.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Elyria, OH
    Apr 17, 2015

    Matt is who sold us because he was knowledgeable and polite. He's the reason I didn't feel like I needed another quote

    Did you find this helpful? Yes
  • Window Nation
    Review by Sheila C. of Elyria, OH
    Apr 17, 2015

    Richard needs to be more professional. When someone is paying that kind of money, you do not speak to someone the way Richard spoke me. It wasn't acceptable.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Washington, DC
    Apr 17, 2015

    I'm most satisfied with the quality of the windows, the options, and that they respected what we had in mind. They were not pushing for more sales than what we wanted.

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Triangle, VA
    Apr 17, 2015

    Window install went well.

    Did you find this helpful? Yes
  • Window Nation
    Review by Georgina L. of Akron, OH
    Apr 16, 2015

    The installers were great.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Annapolis, MD
    Apr 16, 2015

    Jane Aurelio our sales rep- she was thorough, professional, nice, and not at all pushy. Mandy at the office-very friendly and polite and did something I have never seen. I called w/2 questions and the departments she needed to transfer me to were busy so she said my time was valuable and didn't want me to have to be on hold so she got the answers herself for me. Martin and his install crew were fantastic. Did a great job and so nice and professional.

    Did you find this helpful? Yes
  • "Recognize Excellence" comment from Odenton, MD
    Apr 16, 2015

    Everyone we dealt with during this process provided exceptional service. Good customer service is so difficult to find these day. We are very impressed.

    Did you find this helpful? Yes
  • "Area For Improvement" comment from Odenton, MD
    Apr 16, 2015

    Excellent product. Excellent customer service. I think other companies probably fall short of Window Nation.

    Did you find this helpful? Yes
  • Comment from Upper Marlboro, MD
    Apr 15, 2015

    Great Experience!

    Did you find this helpful? Yes
  • "Area Of Satisfaction" comment from Green Lane, PA
    Apr 15, 2015

    they were timely and completed our project in one day

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013, 2014

Types of Work

  • Windows & doors (15,808)
  • Siding (8,798)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 4/19/15 Window Nation received feedback from a customer in Strongsville, OH.
  • 4/19/15 Window Nation received feedback from a customer in Newton Falls, OH.
  • 4/18/15 Window Nation received feedback from a customer in Philadelphia, PA.
  • 4/18/15 Window Nation received feedback from a customer in Middleburg Hts, OH.
  • 4/18/15 Window Nation received feedback from a customer in Willoughby, OH.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Baltimore, MD; Akron, OH; Charlotte, NC; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 926 other cities in Maryland, Ohio, Virginia, Pennsylvania, North Carolina, and 6 other states.

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 10,591 out of 16,554 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2015.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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