Window Nation
910 Cromwell Park Drive, Suite 102Glen Burnie, MD 21061(410) 766-8488

Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 16th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. (more)


Customer Feedback Summary

Of 11,388 customers surveyed, 7,468 responded (66%)
Likely to Recommend
93%
Clean & Safe
96%
Professional & Organized
94%
Communication
90%
Construction Quality
95%
Sales Knowledge
95%
Schedule
94%
Work Done Right
90%

Map of Recent Work

Reviews & Comments Reviews Only All Projects

Reviews & Comments

1,207 Reviews
1,067
64
26
15
35
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  • review
    K.A.B.
    Upper Marlboro, MD
    Apr 16, 2014
    Window Nation

    From our initial contact with Window Nation everyone was helpful and professional. Michael Coleman was in continual contact through all phases of our purchase through completion. The installer Peter C. did a top notch job on the installation and finishing. It was definitely worth the investment. We would highly recommend Window Nation to those we know and look forward to working with Window Nation on our next window project.

  • review
    F.A.S.
    Rock Hill, SC
    Apr 15, 2014
    Window Nation

    Window Nation arrived on time. They were very careful and considerate in the install and clean up. The windows are beautiful and a huge improvement over the builder quality originally installed on our 15 year old home.

  • comment
    Additional Comment
    North Ridgeville, OH
    Apr 14, 2014

    Thank you for the wonderful windows and the sliding glass door. My house looks more like a home without the junky .windows and door. I look forward to the electric bill, only to see the reduction in cost.

  • comment
    Recognize Excellence
    North Ridgeville, OH
    Apr 14, 2014

    The sales rep was a 110% professional and made me very happy and at ease with the whole process from the sale to the day of the install.Cory and his brother were amazing, I was impressed at how they worked, and did such an excellent job, from the set up and clean up. Installing the sliding glass door on the second floor was not easy.

  • comment
    Area Of Satisfaction
    North Ridgeville, OH
    Apr 14, 2014

    I was very happy that Christine explained the whole process, from the time of the contract to the date of theinstall, and that is how it happened. I was also very impressed with the brothers that installed the windows andwhat a great job they did, especially during the snow.

  • review
    George T.
    North Ridgeville, OH
    Apr 14, 2014
    Window Nation

    I am very pleased with the new windows!!!!!!!!! I noticed that the draft from the laundry room is now gone. The house is a lot warmer. the sliding glass door is easy to open, and again, no more draft. It is also nice to be able to open the windows now. My next door neighbor was also impressed with the new windows.windows, and liked how they looked. I went from sliders to double hung.

  • comment
    Area Of Satisfaction
    Brookpark, OH
    Apr 14, 2014

    The whole installation process was done quickly and efficiently.

  • comment
    Area Of Satisfaction
    Southington, OH
    Apr 14, 2014

    I was satisfied with all areas of job.

  • comment
    Additional Comment
    Glenwood, MD
    Apr 14, 2014

    They were great! We'll use them again.

  • comment
    Area Of Satisfaction
    Glenwood, MD
    Apr 14, 2014

    I was most satisfied by the quality.

  • comment
    Area Of Satisfaction
    Fredericksburg, VA
    Apr 13, 2014

    Workers did an excellant job and were by far the best crew thta we haven't EVER experienced that cleaned up. Was like they were never there. It was also an excellant explanation/demonstration of the product. larry was very knowledgeable.

  • comment
    Area Of Satisfaction
    Montgomery Village, MD
    Apr 13, 2014

    Sales, Gina Deserio was terrific!

  • comment
    Estimates Received
    Bedford, OH
    Apr 11, 2014

    I went to Home Depot and got a price. Window Nation had better windows than them.

  • comment
    Recognize Excellence
    Parma, OH
    Apr 11, 2014

    I would like to recognize all of the employees at Window Nation.

  • comment
    Area Of Satisfaction
    Parma, OH
    Apr 11, 2014

    I was satisfied in all areas of the work Window Nation provided.

  • review
    Maria R.
    Parma, OH
    Apr 11, 2014
    Window Nation

    I was very pleased with Window Nation and the services they provide. Window Nation's employees are very nice, polite, and helpful, and their services are quickly provided.

  • comment
    Additional Comment
    Brunswick, OH
    Apr 11, 2014

    I am happy with what I have. I cannot wait for next winter so I can feel the difference.

  • comment
    Area Of Satisfaction
    Brunswick, OH
    Apr 11, 2014

    All around it was an easy process. They agreed to meet with me without my husband, something other companies refused to do. The guy who came here did end up being the guy who got cut out. Everything was fine. Everyone was friendly. The installers did a good job. A window did break and they are bringing the new sash next week.

  • comment
    Recognize Excellence
    Oakwood Village, OH
    Apr 11, 2014

    For his exceptional service, I would like to recognize Mike.

  • comment
    Area Of Satisfaction
    Oakwood Village, OH
    Apr 11, 2014

    I am satisfied with areas. Over the last year or so, I have replaced all my windows and doors and I am very satisfied.

More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • Better Business Bureau
  • ENERGY STAR
  • EPA Lead-Safe Certified Firm
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2013

Types of Work

  • Windows & doors (10,696)
  • Siding (3,686)
  • Roof (28)
  • Gutters (3)

Recent Activity

  • 4/16/14 Window Nation received feedback from a customer in Upper Marlboro, MD.
  • 4/16/14 Window Nation received feedback from a customer in Washington, DC.
  • 4/15/14 Window Nation received feedback from a customer in Akron, OH.
  • 4/15/14 Window Nation received feedback from a customer in Herndon, VA.
  • 4/15/14 Window Nation received feedback from a customer in Rittman, OH.

More about Window Nation

As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Charlotte, NC; Washington, DC; Baltimore, MD; Woodbridge, VA; Silver Spring, MD; Parma, OH; Akron, OH; Medina, OH; and 683 other cities in Maryland, Ohio, Virginia, North Carolina, South Carolina, and 4 other states..

In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 7,468 out of 11,388 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2014.

Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Window Nation since February of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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