Renewal Design Build exceeded all of our expectations. The add-on to the back of our house looks seamless with the rest of our house. We were able to stay green with reclaimed products and they made sure everything was on time and within our budget.
I was most satisfied with the quality, and the add-on looks seamless. They were very clear about expectations and everything went very smoothly.
We are halfway through our renovation and could not be more pleased with the project, the product, and the professionalism provided by Renewal Design Build. Our questions are answered in a timely manner and our concerns are quickly addressed. Friends with renovation experience recommended we go ahead and line up the marriage counselor prior to starting our project. So far, so good...with Renewal at the helm, our renovation and our marriage are intact!
Renewal Design Build are very professional. They have a structured program and it works. It keeps things in a timely manner and it keeps me extremely informed. They are some great people to work with, very professional. I would not hesitate to use them again.
It was a pleasure to work with the team assigned to my project. They were consistently available and responsive to any concerns or questions I had related to my project. They showed great integrity. They wanted to deliver a beautiful bathroom to me and they did. I am very happy with my new bathroom!
I am most satisfied with the outcome! I love the way my kitchen looks now that everything is complete! The workers did a high quality job and I love it.
The final product was good, but the subcontractors could have taken their time and done the job right the first time rather than coming back two or three times more in order to do it properly.
I was most satisfied by their very good attention to detail and timely responses to questions. Also, they gave great design suggestions.
The design phase of the project was very satisfying and I appreciated the ideas that the team brought to this project. When the project was underway they kept me well-informed and were very responsive to questions and issues. At the close of the project when they cleaned up my house was cleaner than it had ever been.
Communication and professionalism were outstanding. We knew exactly what to expect at every step. John carefully supervised, calling back subcontractors when their work fell even a teeny bit short of his expectations. Plus, everyone at Renewal is just NICE.
As a GuildQuality Guildmember, Renewal Design Build relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Renewal Design Build in Decatur, GA; Atlanta, GA; Avondale Estates, GA; Sandy Springs, GA; Tucker, GA; Decatu, GA; and Dunwoody, GA..
In this report, Renewal Design Build has published a summary of the customer feedback they've received since they joined GuildQuality in February 2007. In that time, 279 out of 339 customers (82%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2013.
Renewal Design Build is a candidate for a 2014 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Renewal Design Build must survey all of their customers.
If you are a recent customer of Renewal Design Build and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Renewal Design Build's application.