They seemed eager to please, but didn't perform to my expectations. They used lower quality products than expected. There was no quality control. I feel like I was quality control.
Customer satisfaction surveying for homebuilders, remodelers, contractors & real estate companies with a commitment to exceptional service.
They seemed eager to please, but didn't perform to my expectations. They used lower quality products than expected. There was no quality control. I feel like I was quality control.
"I would like to recognize all of the workers. They were wonderful."
Overall, Essex Homes builds good houses. Just make sure Blaine Newman is not your supervisor. He lies and will try to get away with shoddy work. Check after him constantly if you get stuk with him and get everything in writing.
"I / we have been pleased with the quality (no pun intended) of the surveys and the speed at which we receive the customer survey results. It has been a great tool for us in working toward a more efficient and quality oriented Contractor and Development Company(s). Gil Blanchard Jr.Construction Man..."
"We didn't have to live in the Charlotte area very long to hear about the great reputation of Saussy Burbank as a quality home builder. After renting a Saussy home for short while and meeting others who owned Saussy homes (or wished they did) we were sold. From the beginning of the process we knew..."
"I was most satisfied with their professionalism, the quality of the work, and the materials they used."
"I was most satisfied with the follow-up and the attention to detail provided by the company. I cannot speak highly enough of SouthEnd Home Improvement."
"I could not have asked for anyone more professional and informative than Bobby. He has kept me up on what was going to happen and when. When he came to decision points or items that could be accomplished if different ways, he always asked what we thought and wanted instead of just choosing what w..."
We shopped around, and we chose Champion because they were with the Better Business Bureau. It was a big investment, and we wanted the best possible service for our money. Champion explained everything to us from A to Z, and we are very happy that we went with them.
"The quality. They took their time and did it right."
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This year over 100 leading remodelers vied for Remodeling Magazine's Big50 Service Excellence Award. The Big50 Service...
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