GuildQuality of Atlanta, GA reviews and customer feedback from GuildQuality surveys
GuildQuality
225 Ottley Drive, Suite 200Atlanta, GA 30324(888) 355-9223

GuildQuality is the leading provider of customer satisfaction surveying and reporting for the construction and real estate industry in North America. GuildQuality members receive real-time customer feedback, web-based performance reporting, and peer benchmarking. (more)


Customer Feedback Summary

Of 18,223 customers surveyed, 3,571 responded (20%)
Likely to Recommend
96%
Quality Of Feedback
96%
Accessibility
97%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

495 Ratings
453
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  • GuildQuality
    Review by S.S.A. of Orlando, FL
    Mar 03, 2015

    GuildQuality is a great tool that puts me above my competitors with the number of reviews I have.

    Did you find this helpful? Yes
  • GuildQuality
    Review by P.G.S. of OR
    Mar 02, 2015

    It has helped our Quality Control very much!

    Did you find this helpful? Yes
  • GuildQuality
    Review by R.B.J. of Grass Valley, CA
    Feb 20, 2015

    GuildQuality has been a great tool for us to use internally with our staff. It is great for the team to hear the feedback that they are receiving.

    Did you find this helpful? Yes
  • GuildQuality
    Review by K.V.D. of Lafayette, CO
    Feb 17, 2015

    The GuildQuality surveys are an important part of our business. Its great to have your customers comments and ratings easily found on the web, but we also found that the surveys give our us another way to listen to our customers.

    Did you find this helpful? Yes
  • GuildQuality
    Review by A.M.T. of MN
    Feb 11, 2015

    Excellent customer service.

    Did you find this helpful? Yes
  • GuildQuality
    Review by J.K.K. of Shaker Heights, OH
    Feb 09, 2015

    GuildQuality is a good partner and Karlovec & Company is a better Design/Build Remodeling firm because of our association with GQ.

    Did you find this helpful? Yes
  • GuildQuality
    Review by V.C.P. of Swansea, IL
    Feb 04, 2015

    Rachel, Victoria and Phil are always quick to address my needs and give us good answers. It's always consistent. We really appreciate that.

    Did you find this helpful? Yes
  • GuildQuality
    Review by J.B.D. of Ridgefield, CT
    Feb 03, 2015

    Great service backed by great people.

    Did you find this helpful? Yes
  • GuildQuality
    Review by J.K.K. of Sea Girt, NJ
    Feb 03, 2015

    Guild Quality provides me with an excellent vehicle with which to track my customers' satisfaction, and the areas covered in the survey questions are exactly the information I want to be aware of.

    Did you find this helpful? Yes
  • GuildQuality
    Review by B.P.A. of CO
    Feb 02, 2015

    Guild Quality has given us the opportunity to receive truthful and clear feedback from our clients after we work for them. You can send out your own survey, but by the time you write them, send them, track them and then give up on geting them filled out, Guild Quality a is very affordable, quality and valuable way to learn from your mistakes and "really" see how you are performing. Wouldn't do it any other way!

    Did you find this helpful? Yes
  • GuildQuality
    Review by H.S.A. of CO
    Feb 02, 2015

    Great customer service! When I have had questions, they are quick to respond and solve any problems. Also, it is a great way to get timely client feedback. Thanks!

    Did you find this helpful? Yes
  • GuildQuality
    Review by M.S.J. of East Meadow, NY
    Jan 29, 2015

    Absolutely adore Guild Quality! They've made a huge difference for my team!!

    Did you find this helpful? Yes
  • GuildQuality
    Review by A.J.A. of Fort Collins, CO
    Jan 28, 2015

    Guild Quality is a great way for any company to consolidate good quality reviews to monitor how your business is doing on each job. It is easy and fast plus when there is a problem their customer service is excellent!

    Did you find this helpful? Yes
  • GuildQuality
    Review by B.J.R. of Chippewa Falls, WI
    Jan 26, 2015

    We've used GuildQuality for a little over a year and gotten some great results. We use it in our marketing.

    Did you find this helpful? Yes
  • GuildQuality
    Review by K.H.A. of OH
    Jan 26, 2015

    Since using GuildQuality we have seen a significant increase in overall sales. I like how potential customers will go to my profile and see what other customers have said about us.

    Did you find this helpful? Yes
  • GuildQuality
    Review by D.P.W. of Woodstock, CT
    Jan 22, 2015

    Having an independent third party survey our clients has worked out well for WBA. We share the surveys with all our team members. The ratio of completed surveys to sent survey is excellent.

    Did you find this helpful? Yes
  • GuildQuality
    Review by P.C.P. of Salem, NH
    Jan 18, 2015

    GuildQuality is a valuable resource to constantly provide us feedback from where it matters which is what the customer thinks.

    Did you find this helpful? Yes
  • GuildQuality
    Review by M.G.C. of Stow, MA
    Jan 13, 2015

    This is a very good way to get 3rd party feed back from our client base. The information is something the public can trust and feel comfortable with. Companies using this service without publishing their reviews and rating scores on their profile page are probably not well rated or do not get consistently good reviews.When scores and reviews are published, the company that is being scored and reviewed has to accept the good and the bad, they can not pick and choose which to publish.So if you don't see score and reviews it means that company doesn't want you to see something.This information needs to be made clear to people looking at GQ for information.

    Did you find this helpful? Yes
  • GuildQuality
    Review by J.S.A. of IL
    Jan 12, 2015

    As a new member of GuildQuality, I had a lot of questions regarding the set up of surveys, scenarios, etc. and everyone that I worked with was extremely helpful and knowledgeable.

    Did you find this helpful? Yes
  • GuildQuality
    Review by Bob -. of Norcross, GA
    Jan 12, 2015

    Customer surveys from GuildQuality are an important part of monitoring quality here at 404-CUT-TREE.Bob DelbridgePresident

    Did you find this helpful? Yes
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Why do contractors trust GuildQuality to survey their customers?

The best homebuilders, remodelers, real estate companies, and home services contractors rely on our customer satisfaction surveying to help them deliver exceptional service, and to communicate the quality of their work to prospective customers.

Recent Activity

  • 3/03/15 GuildQuality received feedback from a customer in Orlando, FL.
  • 3/02/15 GuildQuality received feedback from a customer in Beaufort, NC.
  • 3/02/15 GuildQuality received feedback from a customer.
  • 3/02/15 GuildQuality received feedback from a customer.
  • 3/02/15 GuildQuality received feedback from a customer in Columbus, GA.