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Help in an Instant: Welcome to the New Live Chat!

July 28th, 2015 by GuildQuality Team
Live Chat Team

Our community of quality is growing. With nearly 2,000 of the nation’s top contractors relying on GuildQuality today, our team knows the importance of evolving alongside our members and providing them the tools they need to be successful. A few months ago, we introduced the revamped Help Desk that features better search functionality and a […]

The new GuildQuality iPhone App is here

July 21st, 2015 by GuildQuality Team
GuildQuality iPhone App icon

We are thrilled to announce the release of our new GuildQuality iPhone app. This new version includes updates to the design of the app as well as the ability to reply to reviews, publish comments, view and search for survey responses, and add project photos and notes. Reply to Reviews & Publish Comments When you’re […]

5 Ways to Use Customer Feedback in Your Marketing

July 7th, 2015 by GuildQuality Team
customer feedback

Customer testimonials and reviews are becoming increasingly important in a homeowner’s decision-making process when hiring a builder, remodeler or contractor. Most people won’t even see a movie or visit a restaurant without first reading reviews, so there’s no doubt they’re going to do extensive research when it comes to buying a new home or remodeling their […]

BuildClean_5-15_1646

This guest post was written by Brian Paich, Business Development Manager for BuildClean Dust Control System, A Division of Illinois Tool Works. Brian has worked directly with contractors and homeowners across the country for several years, learning what is most important to both audiences. We’re happy to have him share tips on ways to achieve […]

How to Hire with Culture in Mind

June 25th, 2015 by GuildQuality Team
Sign of Recovery 1

Hiring can be one of the toughest challenges a business owner faces. You’ve got to ensure that you’re surrounding yourself with like-minded people who value the same things you do and will work hard to see those values through. To reduce turnover and internal struggles with your team, it’s important to set up a hiring […]

Upgrades to GuildQuality Map

June 18th, 2015 by Alex Overall
Screen Shot 2015-06-17 at 2.41.53 PM

Since being introduced in 2012, GuildQuality Maps has been one of our most popular features. Today, we’re happy to announce a slew of new features to make your maps even more engaging and easier to use. Maps has been rebuilt to work better with responsive web designs. This means that the new map does not […]

Introducing GuildQuality Reviews Facebook Tab

June 16th, 2015 by GuildQuality Team
facebook_tab_NOVA

We’re excited to announce the launch of one of our newest features, the GuildQuality Reviews Facebook tab. This allows your company to prominently display your customer reviews right on your Facebook page for your fans to read and like. Here’s a great example of Guildmember, NOVA Exteriors, using this feature on their Facebook page.   For help […]

Is Your Business on the Road to Mediocrity?

June 16th, 2015 by GuildQuality Team
Is your business on the road to mediocrity?

As your business continues to grow and expand, there comes a point where you’re so busy and have so much going on, things may start to slip through the cracks. You’re working hard trying to keep it all together, so maybe you forget a follow-up call here or push out a strategy meeting there. You’ve got your […]

GuildQuality’s New Social Sharing Options

June 10th, 2015 by GuildQuality Team
3 Ways Residential Construction Pros Stand Out Online

When you get positive feedback from a homeowner, it’s important to have a way to share that feedback across multiple platforms, including social media. This will not only provide a steady stream of content for your social sites, but will also serve as proof to your past and potential customers that you’re dedicated to service excellence. […]

fiberon-deck

This piece was contributed by an Expert FiberPro from Fiberon Decking. For more content like this, visit the Fiberon Decking Blog.  Photo credit: Durante Home Exteriors Upgrading your home’s exterior by adding an outdoor living space can be an expensive endeavor, but a proper outdoor living area can enhance your lifestyle and increase the value of your […]