Imagine for a moment coming home to this… Breathtaking, we know. Our blog readers felt the same way. Not only did they fall in love with the captivating Texas view, they also adored the tranquil look of the luxurious negative edge pool developed by Pool Environments. With 75% of the vote, Pool Environments won GuildQuality’s
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Victoria Downing, President of Remodelers Advantage, recently wrote a great blog post regarding the impact mission, purpose, vision, values, and culture have on the significance of a business. She raises a great point, encouraging business owners to move beyond their mission statements and openly define what their company’s core values are. “Exceptional companies should bring their
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Bath Planet, a nationwide bathroom remodeling solutions company, became a GuildQuality member in a big way beginning in 2011. The company joined and swiftly brought on board 29 dealers, with the goal to share GuildQuality with the remaining members in their program. “We were introduced to GuildQuality at a conference a little over a year
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Social media and online marketing has changed the landscape for companies when it comes to communicating with their customers. Business owners in the residential construction industry are no exception. Done correctly, social media and web marketing can play a very powerful role in driving your business forward. In this 45-minute panelist webinar, you’ll hear from
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Semiannually, Builder Web Apps releases their Builder Web Stats report reporting on average home builder website traffic statistics. This most recent report was included as part of their annual Sales & Marketing Pulse report. Home Builder Website Performance Statistics A few key points shared by Builder Web Apps: Mobile -It’s not a surprise that builder
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Every company develops its own culture overtime. I encourage you to consider to strive for a company culture focused on delivering the best experience possible to your customers. According to a recent study conducted by Dimensional Research and ZenDesk, customer service is the number one factor influencing how much a buyer trusts a company. If
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Power Home Remodeling Group is a prime example of a company who fearlessly joined the online conversation about their brand. They realized their online reputation was vital to the growth of their business, and began to research, strategize, improve, and ultimately embrace the concept of social customer service. “Before joining GuildQuality, our company began to
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We recently announced the winners of our celebrated Guildmaster Award! GuildQuality has powered the Guildmaster Award since 2005 to recognize service excellence in the home building, remodeling, contracting, and home services professions. Over the past few months, our team has reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considered
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There’s a fine line when it comes to online customer reviews, they can either promote your company’s quality or diminish your reputation with the click of a button. The urgency to deliver a great customer experience and monitor your online reputation is increasing as homeowners are taking to online review sites and social media to
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At GuildQuality, we take our commitment to elevating the stature of the building industry seriously. We want the members of our community of quality to be equipped with the tools they need to better deliver customer service and promote their service excellence both online and in the home. If you’re new to GQ, or even
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