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Architectural Building Arts, based in Madison, Wisconsin, is an award winning design/build firm with a very clear mission, “deliver excellence through our Design/Build process that embraces environmental integrity, quality construction and efficient timelines.” They have developed a team (pictured below) that entirely supports this mission, which is why they see such high levels of satisfaction […]

Why customer service matters for home builders

May 19th, 2016 by Kathryn Ewing
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You work with homeowners and buyers on a daily basis, so you know how important it is to them to have a great experience with your company. They expect a certain level of service and the bar is continuing to get higher and higher with the rise of online review sites and social media. We […]

Image source: http://www.remodeling.hw.net/

Remodeling just released their annual list of 50 companies who were inducted into the Big50 class of 2016. These companies are some of the best in the industry and have joined the ranks of Big50 members dating back to 1986. We were excited to see 23 Guildmembers in this year’s class, taking up almost half of […]

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    GuildQuality has partnered with NARI of Central Virginia to power the first NARI Central VA Service Excellence Award, which recognizes remodelers who are leaders in customer service. How it Works In order to participate, you must be a member of the NARI of Central VA chapter. GuildQuality will survey a selection of your customers and use […]

Look who’s new at GuildQuality

April 29th, 2016 by GuildQuality Team

Our Newest Team Members GuildQuality is thrilled to continue to expand our team of friendly, committed people in 2016. We’re excited to welcome several new faces to GuildQuality.   Alan Valkoun Software Engineer Ari Tatum Sales Executive     Charles Porges Project Manager Gavin MacDonald Sales Executive   Ravel Dupiton Sales Executive Will Cronin Sales Executive We’re always […]

Lessons from the trenches

At the Atlanta Builder and Remodeler Expo last month, GuildQuality hosted a panel discussion focused on what it means to be a customer-centric company and how to build that into your company’s core values. We had the honor of hearing from Mark Buelow, President & Owner of Distinctive Remodeling Solutions and Brian Brock, Sales & […]

GUILDQUALITY'S NEXT

In honor of National Home Improvement Month in May, we want to highlight exceptional remodeling projects from our community of quality and let the public vote on their favorite. Do you have what it takes to be GuildQuality’s Next Top Remodeler? How it works: The contest will feature before and after photos of remodeling projects from GuildQuality members and […]

Link to BBB from your GuildQuality Profile Page

April 19th, 2016 by Alex Overall
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Our members love using their GuildQuality profile page to link to their social media pages around the web. Today, we’ve added a new option for you to link your BBB profile to your profile page. It’s easy to do. Log in to your GuildQuality account. Click the “Marketing” menu, then choose the “Social Media” icon. Toward […]

NARI

The GuildQuality team had the opportunity to attend the NARI Spring Business Meeting in Austin, TX last week. That Friday at the Evening of Excellence, NARI announced the winners of the 2016 CotY Awards in over 30 categories. We were excited to see some of our Guildmembers recognized this year, so we’d like to highlight […]

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The GuildQuality team is heading to Austin this week to sponsor the 2016 NARI Spring Business Meeting. This event is packed with great speakers, networking opportunities, and roundtables. We’re excited for the chance to learn, meet new people, and catch up with some of our members. Both Erin and Jerrod from our team will be there […]