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This guest post was written by Brian Paich, Business Development Manager for BuildClean Dust Control System, A Division of Illinois Tool Works. Brian has worked directly with contractors and homeowners across the country for several years, learning what is most important to both audiences. We’re happy to have him share tips on ways to achieve […]

How to Hire with Culture in Mind

June 25th, 2015 by GuildQuality Team
Sign of Recovery 1

Hiring can be one of the toughest challenges a business owner faces. You’ve got to ensure that you’re surrounding yourself with like-minded people who value the same things you do and will work hard to see those values through. To reduce turnover and internal struggles with your team, it’s important to set up a hiring […]

Upgrades to GuildQuality Map

June 18th, 2015 by Alex Overall
Screen Shot 2015-06-17 at 2.41.53 PM

Since being introduced in 2012, GuildQuality Maps has been one of our most popular features. Today, we’re happy to announce a slew of new features to make your maps even more engaging and easier to use. Maps has been rebuilt to work better with responsive web designs. This means that the new map does not […]

Introducing GuildQuality Reviews Facebook Tab

June 16th, 2015 by GuildQuality Team

We’re excited to announce the launch of one of our newest features, the GuildQuality Reviews Facebook tab. This allows your company to prominently display your customer reviews right on your Facebook page for your fans to read and like. Here’s a great example of Guildmember, NOVA Exteriors, using this feature on their Facebook page.   For help […]

Is Your Business on the Road to Mediocrity?

June 16th, 2015 by GuildQuality Team
Is your business on the road to mediocrity?

As your business continues to grow and expand, there comes a point where you’re so busy and have so much going on, things may start to slip through the cracks. You’re working hard trying to keep it all together, so maybe you forget a follow-up call here or push out a strategy meeting there. You’ve got your […]

GuildQuality’s New Social Sharing Options

June 10th, 2015 by GuildQuality Team
3 Ways Residential Construction Pros Stand Out Online

When you get positive feedback from a homeowner, it’s important to have a way to share that feedback across multiple platforms, including social media. This will not only provide a steady stream of content for your social sites, but will also serve as proof to your past and potential customers that you’re dedicated to service excellence. […]


This piece was contributed by an Expert FiberPro from Fiberon Decking. For more content like this, visit the Fiberon Decking Blog.  Photo credit: Durante Home Exteriors Upgrading your home’s exterior by adding an outdoor living space can be an expensive endeavor, but a proper outdoor living area can enhance your lifestyle and increase the value of your […]

How often should I survey? Nurturing versus nagging

June 1st, 2015 by GuildQuality Team
Showering customers with surveys on anything and everything until their inboxes are set to explode is more than a little excessive, and can cause your best intentions regarding surveying to backfire.

Showering customers with surveys on anything and everything until their inboxes are set to explode is more than a little excessive, and can cause your best intentions regarding surveying to backfire.

Social Media Icons

There’s so much talk about using social media and why you should be doing it, it can sometimes be hard to fight through the noise. You’re also probably thinking “I don’t have time for this” or “Who’s going to manage all those sites?” While it may seem that social media management is a full time […]

Congratulations to the 2015 Guildmaster Winners

May 19th, 2015 by GuildQuality Team

We are excited to announce this year’s Guildmaster winners for their continued commitment to service excellence and customer satisfaction. Since 2005, the Guildmaster awards have been our way of recognizing companies within our community of quality who consistently deliver exceptional customer experiences. In order to be considered for Guildmaster, the Guildmember must achieve a recommendation […]