Member Report:
54 Responses
Response Rate:
81.8%
Dates:
04/05/2007 - 06/25/2010

In this report, Wood Wise Design & Remodeling Inc. has published all ratings for the following selected questions that were provided by customers surveyed since April 2007. Since then, 54 out of 66 customers responded to a GuildQuality satisfaction survey, with the most recent response in June 2010.

Percentage of people who answered "Yes" to "Yes or No" questions

  • 100%
    Recommend Member
  • 97.2%
    Client For Life

Percentage of people who answered "Satisfied" or "Extremely Satisfied"

  • 98.1%
    Clean & Safe
  • 94.3%
    Communication
  • 96.2%
    Construction Quality
  • 100%
    Dust & Dirt Control
  • 100%
    Employees & Subcontractors
  • 100%
    Expertise
  • 100%
    Professional & Organized
  • 98.1%
    Trust
  • 100%
    Value
  • 96.2%
    Problem Resolution

Customer comments selected by the member for inclusion in this report

  • They far surpassed my expectations. It was truly an ideal experience. - Oct 23, 2009 in Raleigh, NC

    We think they are wonderful and special. - Sep 24, 2009 in Raleigh, NC

    We were very impressed with the Wood Wize team and the subcontractors. Everyone was polite, professional and very good at what they do! - Jul 21, 2009 in Raleigh, NC

    Wood Wise was exceptional. I cannot give them high enough praises. - Jun 13, 2009 in Raleigh, NC

    I would recommend Wood Wise to anyone -- and do so often! Thank you for another successful project. - Mar 24, 2009 in Raleigh, NC

    Their design idea were very creative. - Apr 12, 2007 in Raleigh, NC

    We were very happy with the product and we are sitting in our little room right now. - Apr 10, 2007 in Raleigh, NC

    We were very, very pleased with the project. We are going to do business with them again! - Apr 05, 2007 in Raleigh, NC

    We are just very pleased with Wood Wise and we are doing our second project with them. They are the friendliest people, helpful, they made decisions that we couldn't make and everything turned out great. They held our hand throughout the whole process and everything turned out great. - Apr 05, 2007 in Raleigh, NC

    They are a top notch company and we really enjoyed working with them. We love the project they did for us. - Apr 05, 2007 in Raleigh, NC

    Additional Comment

  • I really can't think of anything they could change. We loved working with them and we were very pleased with the end product. Everyone that comes to our house loves the work they did. - Sep 25, 2009 in Raleigh, NC

    No not at all, they are exemplary. - Aug 12, 2009 in Raleigh, NC

    Improvement Suggestion

  • 5!! That was unbelieve how clean they kept the job site! - Apr 10, 2007 in Raleigh, NC

    4 plus - they were fantastic! - Apr 05, 2007 in Raleigh, NC

    Clean & Safe