I had a positive experience with all the workers.
Member Profile
SHOWROOM Your bath and kitchen are the most essential rooms in your home. You want them comfortable and welcoming, reflecting your lifestyle. M/R Plumbing Mart has a beautiful bath and kitchen showroom with over 1,700 square feet filled with ideas that inspire. We'll find a complete collection of name brand products, fixtures and accessories in the newest styles, colors and finishes. We believe these are the best products available on the market today and they're perfect for every kitchen and bath upgrade or remodeling project. Read more
Guildmaster Award Winner
2012 Guildmaster With Distinction
GuildQuality Partner Affiliations Kohler Leading Edge Plumber Wellborn Authorized Contractor
Affiliations
GuildQuality
National Kitchen and Bath Association
Home & Garden Television
Better Business Bureau
The National Federation of Independent Business
Angie's List
Customer Feedback Summary
Recent Reviews & Published Comments
M/R Plumbing Mart was pleasant to work with. They came out and gave an estimate right away. They explained everything that was going on. M/R Plumbing Mart was very professional.
Yes.
I was most satisfied M/R Plumbing Mart came out on time and started on the date they promised to. I am also satisfied they cleaned up the whole project site after each day's work.
My experience with M/R Plumbing Mart is definitely a "TEN". The overall knowledge, quality of workmanship, super fast response time, attention to detail, and courteous workers make this company one of the best contractors I have used in my 40 plus years as a facility operations manager. I highly recommend them .
The entire crew!
quality of work, knowledge of staff, response time for service.
none
Thank you again, Bob, for the great job and also to the great guys...Bob D., Tony and Rob.
I highly recommend M/R Plumbing for any kitchen/bath remodel. They are professional, clean, neat. Everything went so smoothly and not the nightmare I had envisioned in a remodel! Bob also has his cleaning lady come in after completion, which is such a huge gift in itself. Bob really knows how to run his business and provide the best service to his customers and make their remodel dreams come true. The saying "you get what you pay for" is so applicable here as we felt we got so more for our money. Bob is very thorough and and thinks of every detail other contractors lack. We can't thank him enough for our beautiful new bathroom!
We received exceptional service from the minute we first walked in to M/R Plumbing and the minute we met Bob Smith. His people who did the work on my bathroom were professional, courteous and so enjoyable to have them in my home.
We went into M/R Plumbing Mart looking for shower doors and other fixtures. That's when we first met Bob Smith and mentioned to him what our plans were. He said that's exactly what he does and we were pleasantly surprised. Bob came over to take a look, measure, etc. From the minute we met him, both my husband and I instantly liked him and hoped that his proposal was within the project budget as I just knew he was who we wanted. After we met and agreed to the proposal, that's when the fun began picking out all the things for our new bathroom. Bob told me after everything is all picked out, then I was to relax and the rest is up to him. Everything all went as planned and exactly the way he said it would. There is just not one area to pinpoint in our satisfaction, it was perfect from the time we first met Bob Smith.
None. Everything was done just the way we wanted it.
Bob Smith, Mark Smith, Kevin Smith, Rob and Nick. All did a wonderful job and I would call M/R in the future.
M/R Plumbing was extremely courteous and patient with the entire process of remodeling my bathroom. We had run into more than the usual problems and they were great! I really appreciated their expertise and kindness. Everyone was a pleasure with which to work. The quality of the products and workmanship were excellent. I am very happy with the end result.
M/R Plumbing listened to my vision and followed through with beautiful work, detailed to my personality and needs. They added the "awe" factor to my home, beyond providing the functional plumbing.
Awesome carpentry--both from Crestwood Cabinets and the carpenters!
I can count on him to anticipate needs/changes--constantly monitoring progress, looking for suggestions.
Bob Smith for his ideas and suggestions. Tony,Bob and Kevin for their workmanship .
A problem with equipment I ordered did not interfere with their ability to complete the job as soon as possible.
I would have to say t he entire team as everyone were exceptional in my book!
I was very happy with the working relationship that was established. Bob did everything to make us happy and worked with me to obtain my dream bathroom. The contractors that worked for him were great guys!! With out a doubt I will recommend them to my friends
The workmanship and materials.
Yes, Bob.
No, not at this time.
They are very concerned with my satisfaction and everyone was polite and cleaned up after themselves.
There are none.
They have a pretty good bunch of guys working for them.
The boss on the job makes frequent appearances and checks on things to make sure everything is done efficiently.
Bob.
Guildmember since 2011
As a GuildQuality Guildmember, M/R Plumbing Mart relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of M/R Plumbing Mart in Chicago, IL; Palos Heights, IL; Crestwood, IL; Orland Park, IL; Alsip, IL; Tinley Park, IL; Oak Lawn, IL; Palos Park, IL; Willowbrook, IL; Willow Springs, IL; and 7 other cities in Illinois.
In this report, M/R Plumbing Mart has published a summary of the customer feedback they've received since they joined GuildQuality in January 2011. In that time, 30 out of 38 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.
Recent Activity
M/R Plumbing Mart received feedback from a customer in OAK LAWN, IL.
M/R Plumbing Mart received feedback from a customer in Palos Park, IL.
M/R Plumbing Mart received feedback from a customer in FRANKFORT, IL.
Via Twitter: Comment from a customer in Orland Park, IL "I cannot really think of anything." http://t.co/SpniEFEk
Via Twitter: Comment from a customer in PALOS HEIGHTS, IL "Bob Smith, Mark Smith, Kevin Smith, Rob and Nick. All did a wonderfu..." http://t.co/SpniEFEk
2012 Guildmaster Application
M/R Plumbing Mart is a candidate for a 2012 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
Click here
to review this year's qualifications.
To be eligible for consideration, M/R Plumbing Mart must survey all
of their customers.
The review period for this member is closed.
