I phoned them in August to do this. I gave them money the first week in September. They installed it last week. That is my problem. It took way too long to install it. They had the money by the end of September. Their is a metal roof. They also know that it took forever. When they came in the first week in January, they did the job by getting on a latter. They never got onto my roof. I was given several different stories. Their is my annoyance. That was an awful amount of time to wait. We never did the job in December. The workmen were excellent and they did a great job in fixing the problem. I'm thrilled that I got it. I would recommend getting LeafGuard gutters. The low spot is in the middle. I get a lot of drips from the gutters. My neighbor has the same problem. I don't have the problem as of now. The product is excellent. They goofed in servicing me. I had to wait four months. Annita was very good in the beginning. The workmen were excellent and the quality of work was excellent. They could of done a better job in servicing me.
Member Profile
For over 12 years, LeafGuard Pacific has been one of the few companies to provide the Greater Vancouver area with reliable, quality workmanship when it comes to gutter installations. Read more
The only product we install are gutter systems, we are the experts at protecting a home from rainwater damage.
We back it up with a lifetime guarantee against clogging or pulling off your house.
Never clean your gutters again.
Recommended by: - Costco - the Better Business Bureau - Good Housekeeping - Shell Busey's HouseSmart network - Angie's List - Bib Vila's 'This Old House' - Extreme Makeover/Home Edition
Call to arrange for an estimate on how we can help better protect your home. (604) 515-0004
Affiliations GuildQuality
Customer Feedback Summary
Recent Reviews & Published Comments
I'm generally satisfied with that and I would recommmend LeafGuard to friends and staff that I have at work.
The area where I was most satisfied with LeafGuard Pacific was with the installation and when I called, they were prompt. A piece was blown away, so I was concerned about that. They were prompt in responding.
The whole process from start to finish. No hassles at all
I don't know how to answer this because I was happy with everything.
I was satisfied with the quality of the project. It has been raining a lot and the product has performed well.
All the staff I met were great. Very knowledgeable, professional and service oriented. Great to deal with every one of them. Sales person was excellent and very clear about all the benefits and costs involved. Lucky to have a guy like Robert on your team. Also, I thought the 6 month no cost loan is a fantastic service to help your customers come up with the money to buy these gutters. I will benefit from this as a retiree so I have some time to save up $8000 to pay for them. All I have to do is give up several vacation trips we had planned next year. [Just messing around there with you a little bit re the cost. LOL]
Fantastic people and that goes from the sales man to the installers and the office staff. The process worked perfectly for me.
I was satisfied with all of the employees. They were very pleasant and cordial. They listened to what I had to say, and all of my questions were answered.
It was done right, but they had to come back to fix a few issues.
I was most satisfied with their promptness. They were here when they said they would be.
I can't say enough about the installation crew. We have a very old house. It was a very custom job and everything works great.
I was most satisfied with the workmanship and quality of the product. They kept their word, even though it was a far drive.
All of my work was completed on time, and it's nice not to need them to come back to fix anything. I am happy to recommend them to others.
They are good at everything. The crew and the workmanship was great. The installation was very impressive. They are very professional, and I like the financing.
Staff was courteous and knowlegeable. I do believe LeafGuard gutters are the best ones available.
I'm happy with the gutters. I have been looking at the product for six years, and I finally got them. I am very pleased because I have not had to clean out the gutters once, and it serves the purpose that I want it to.
They were fast, good, and they took away the mess.
I am satisfied with the completed project. I inspected some of the the gutters and they are working correctly. They didn't have the plastic lawn signs that are placed in yard & would like to have one.
The guys worked really hard. Robert was really helpful and took the time to explain everything to us. He made sure we understood the process. The guys who put it up worked hard and were helpful and friendly. If I had any questions, they were more than happy to answer which I thought was nice.
It was a really good job. I really liked it. I sent pictures of the job to my sister. I can't say enough about how great the project was. The only issue was, they were supposed to start on a Wednesday but they got set behind because of another job. They would have finished on Thursday but there was a really long gutter out in front and they were trying to put it up and it kicked a bit because the weight was off. They had to come out the next day and bring more guys out so it got dragged out a little longer. They were really helpful and very good, it was just a little longer than they expected.
I can't think of one thing. I found the people I had contact with plus the whole process to be professional and reassuring.
Without hesitation.
No problems to deal with to date. Would be exceedingly surprised if there were any problems.
Excellent quality of experience from sales rep to installation crew to beauty of the product.
I liked the quality product, the service and the warranty.
I'd heard of Leafguard for years, but I haven't been in a position to get them. So I decided to try it. There's no comparison, hands down.
The installation crew was excellent.
They were excellent.
I found the workers very polite and understanding and also clean up after themselves. i would definitely recommend them.
Guildmember since 2009
As a GuildQuality Guildmember, LeafGuard Pacific relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of LeafGuard Pacific in Vancouver, BC; Surrey, BC; North Vancouver, BC; Coquitlam, BC; Burnaby, BC; Victoria, BC; West Vancouver, BC; Langley, BC; Richmond, BC; Port Coquitlam, BC; and 32 other cities in British Columbia.
In this report, LeafGuard Pacific has published a summary of the customer feedback they've received since they joined GuildQuality in December 2009. In that time, 66 out of 121 customers (55%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2012.
Recent Activity
LeafGuard Pacific received feedback from a customer in Langley, BC.
LeafGuard Pacific published an example of their work. View their updated Guildmember Profile.
LeafGuard Pacific received feedback from a customer in North Vancouver, BC.
