For over 50 years, Garden State Brickface, Windows & Siding has provided Professional Home Exterior Remodeling and Home Improvement products to homeowners throughout New York, New Jersey and Connecticut. (more)
We are happy with the quality of the windows that we had installed by Garden State Brickface, Windows & Siding. Our salesman was very honest, upfront, and professional.
They have done two jobs for me. I was most satisfied with their honesty. They thought the degree of work would be more, but realized that there were things that they didn't have to do. They reduced the work and bill. They could have done the work and not told us. I would have been none the wiser. Instead they explained it in detail, and reduced my bill by $4000. I think that speaks to something you don't see in the market today from other venders.
Garden State Brickface, Windows & Siding did a pretty good job. I hope that we can do more work with them later. I had a good experience.
The processing people kept things running very smooth and painlessly.
We are very pleased with the work they've done. They might wanna think about branching out to interior remodeling, that would be wonderful.
I would like to recognize John and the young women who called us back often to make sure everything was perfect for their exceptional service. That girl did an excellent job and I would recommend her highly.
Our initial contact with Garden State Brickface, Windows & Siding has always been professional and they were more than willing to help us. Our initial salesperson Lisa did a fabulous job helping us identify what we truly wanted for the house and she followed up with us to make sure the job was done to perfection. This company is very professional, knowledgeable and skilled, we've never felt pressured during the process.The job was finished on schedule and we are pleased with the work on the front of our house, it really gives the block a different feel. Since that time others have updated their homes as a result of how wonderful the house looks. We are also pleased with the soffits and gutters, they look really nice. We are looking forward to doing siding with them and would highly recommend this company for stucco to anyone and everybody.They try to work with you to make your dream a reality. They are the best.
Placed a call because my front light fixtures didm"t sit flush against the stone . This was resolved quickly and professionally. Also most importantly my salesman Guy was always available, very knowledgeable and responsive. I had complete trust in the representation he was making in regards to the company and product. Carlos and I believe his name was Mario , for siding, only reenforced my positive experience .
I would like to recognize the installation man. He did a nice job.
I was very pleased that they were clean and in and out with no problems. They really cleaned up well and everything was good.
I was most satisfied that they matched the stone work to the old.
Janelle, Scott my salesperson, and George were all great.
I was most satisfied with the customer service. Shaun was very polite and professional. George was great too, and so was the crew. Everyone was great. It was a pleasure working with them. I will definitely call them back when I have more work to do.
The project manager did a very good job.
I have already recommended them.
I'd highly recommend Garden State to anyone. Their salesperson made us feel comfortable and he truly understood our problems and wanted to fix them. I felt we were talking to a man, and not a salesman trying to gip us.
We received good service throughout the entire process. For instance, when someone came to measure the windows, he left and came back a few minutes later because while we had said we wanted "white" outside moldings, he realized when he got outside that it wasn't pure white. He noticed this and walked around and came back to us while it was drizzling rain outside and since we didn't replace all of the windows, this was of even more importance. The installation was done very professionally and efficiently (all in one day). We're excited to see how the new windows affect our heating bill - we already notice an improvement in one room that used to be very drafty.
They all did a fine job.
They are a very reputable company and came across as they said they would and kept with the timeframe as said.
I was most satisfied with the communication. They kept me informed.
As a GuildQuality Guildmember, Garden State Brickface, Windows & Siding relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Garden State Brickface, Windows & Siding in Staten Island, NY; Brooklyn, NY; Bronx, NY; Freehold, NJ; Jackson, NJ; Jersey City, NJ; Rockaway, NJ; Yonkers, NY; Somerset, NJ; Teaneck, NJ; and 297 other cities in New Jersey, New York, Connecticut and Pennsylvania..
In this report, Garden State Brickface, Windows & Siding has published a summary of the customer feedback they've received since they joined GuildQuality in May 2012. In that time, 260 out of 510 customers (51%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2014.
Garden State Brickface, Windows & Siding surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Garden State Brickface, Windows & Siding customer, and if Garden State Brickface, Windows & Siding completed work for you after May of 2012 but you haven't yet received a survey, please let us know.