Garden State Brickface, Windows & Siding
217 E Highland Pkwy.Roselle, NJ 07203(908) 241-5900

For over 60 years, Garden State Brickface, Windows & Siding has provided Professional Home Exterior Remodeling and Home Improvement products to homeowners throughout New York, New Jersey and Connecticut. (more)


Customer Feedback Summary

Of 676 customers surveyed, 310 responded (46%)
Clean & Safe
95%
Communication
91%
Installation Crew
95%
Problem Resolution
92%
Professional & Organized
94%
Quality Of Materials
97%
Quality Of Workmanship
96%
Sales Knowledge
93%
Schedule
91%
Value
93%
Likely to Recommend
93%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
search by zip code:
search

Reviews & Comments

57 Reviews
47
6
1
0
3
Currently Viewing:

  • review
    Elvin D.
    Princeton Junction, NJ
    Aug 29, 2014
    Garden State Brickface, Windows & Siding

    The staff was extremely courteous, knowledgeable, and their expertise was shown in the great work they did. I will definitely reach out to friends and family that are in need of similar work, and I'll recommend the company.

  • review
    Ted R.
    Middletown, NJ
    Aug 29, 2014
    Garden State Brickface, Windows & Siding

    I was extremely happy with Garden State Brickface, Windows & Siding. Everybody does what they say they are going to, shows up when they say they are going to, and the finished product is wonderful.

  • review
    Jose L.
    Burlington, NJ
    Aug 28, 2014
    Garden State Brickface, Windows & Siding

    The quality of the finished paint job was awesome. It made the house stand out. Everyone was asking if the house was new. That is how good it looked.

  • review
    Bennie L.
    Maplewood, NJ
    Aug 27, 2014
    Garden State Brickface, Windows & Siding

    The salesperson with Garden State needs to do a better job of communicating the contract terms. The customer should be allowed to cancel a contract before installation begins, that seems fair.

  • review
    Dawn S.
    Fairlawn, NJ
    Aug 27, 2014
    Garden State Brickface, Windows & Siding

    They are a very responsible company. John Titmas was very, very patient and informative. The workers were very nice when they came to the house. I would definitely recommend this company.

  • review
    M.C.N.
    NY, NY
    Aug 27, 2014
    Garden State Brickface, Windows & Siding

    Garden State created an amazing restoration of our building in less than two days. They were able to create a vintage restoration look on a 19th century townhouse in just two days, which is nothing short of spectacular in appearance and professionalism in quality.

  • review
    Steven C.
    Salisbury Mills, NY
    Aug 26, 2014
    Garden State Brickface, Windows & Siding

    GSBF was professional every step of the way, from the salesman coming to the house to explain the procedure to the crew coming to do the actual work. The crew, led by Carlos was a finely tuned machine. They all worked well together and got the job done quickly and neater than I had expected. Carlos took great care in listening to my concerns. We have very mature buses in front of the house where they had to work and they had a system to protect them so they would bounce back when the job was complete. They also were very careful in placing the scaffolding, which caused no damage to the bushes.The job was completed in the time frame promised and it went exactly as we expected.

  • review
    Fred T.
    Clark, NJ
    Aug 25, 2014
    Garden State Brickface, Windows & Siding

    Garden State Brickface definitely lived up to their reputation and our expectations. From start to finish, we could not be happier that we hired them to reface our driveway walls and foundation around the front of the house. It looks beautiful. It was so nice to have such a great team of professionals on the job. Thank you

  • review
    Ed A.
    Warren, NJ
    Aug 21, 2014
    Garden State Brickface, Windows & Siding

    The Garden State Brickface staff is well trained and professional. The installation had a few minor gaps; but overall, the workmanship was at a high level. Guy was an excellent salesperson. He was committed, and I trusted him.

  • review
    Eric F.
    Bergenfield, NJ
    Aug 21, 2014
    Garden State Brickface, Windows & Siding

    Garden State Brickface, Windows, and Siding is very professional. They put together a timeframe for the work and are willing to make a financial arrangement so that a project is affordable. I would recommend them.

  • review
    Mark G.
    Stockon, NJ
    Aug 21, 2014
    Garden State Brickface, Windows & Siding

    I had a very pleasant experience with Garden State Brickface, Windows, and Siding. The crew and installation were professional, and the end result met my expectations and more.

  • comment
    Area Of Satisfaction
    Rahway, NJ
    Aug 18, 2014

    I was satisfied with the workers. They were awesome. They did an awesome job. The project manager was awesome as well. The quality of the product is great, and we've gotten tons of compliments. They're not the cheapest but they're the best.

  • review
    Jason K.
    Rahway, NJ
    Aug 18, 2014
    Garden State Brickface, Windows & Siding

    The process was great from start when the sales person who came over to lay everything out all the way to finish. We looked at three or four other places, and we felt comfortable with them so we went ahead with it. The project was scheduled quickly, and the workers did it in the timeframe they said. The quality is amazing, and we've received lots of compliments.

  • comment
    Clean & Safe
    Union Beach, NJ
    Aug 16, 2014

    They were awesome! They cleaned up everything. I would give them a "5."

  • comment
    Recognize Excellence
    Union Beach, NJ
    Aug 16, 2014

    Sean provided exceptional service.

  • comment
    Recognize Excellence
    Scotch Plains, NJ
    Aug 16, 2014

    The foreman gave exceptional service. They were all very good.

  • comment
    Area Of Satisfaction
    Scotch Plains, NJ
    Aug 16, 2014

    I was most satisfied with how they were very accomdating with scheduling. They worked with us. They finished it in one day, which was faster than they said. I thought that was great.

  • comment
    Area Of Satisfaction
    Newton, NJ
    Aug 16, 2014

    I was satisfied with the entire experience with Garden State Brickface, Windows & Siding. The crew knew what they were doing. They were pleasant to work with and did a good job.

  • review
    Edwin S.
    Newton, NJ
    Aug 16, 2014
    Garden State Brickface, Windows & Siding

    The first crew came out to prepare the job and remove the siding. They did a fine job. Overall, they showed up when they said they would and did a fine job. We're very happy with the crew's work and have been receiving all kinds of compliments from family, friends, and neighbors.

  • comment
    Area Of Satisfaction
    New Providence, NJ
    Aug 16, 2014

    They did our house 10 years ago and now also did a good job.

More Reviews & Comments

Affiliations

  • GuildQuality
GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2014

Types of Work

  • Exterior painting (453)
  • Siding (453)
  • Windows & doors (453)

Recent Activity

  • 8/29/14 Garden State Brickface, Windows & Siding received feedback from a customer in Bridgewater, NJ.
  • 8/29/14 Garden State Brickface, Windows & Siding received feedback from 3 customers.
  • 8/28/14 Garden State Brickface, Windows & Siding received feedback from a customer in Burlington, NJ.
  • 8/28/14 Garden State Brickface, Windows & Siding received feedback from a customer in Edgewater, NJ.
  • 8/27/14 Garden State Brickface, Windows & Siding received feedback from a customer in NY, NY.

More about Garden State Brickface, Windows & Siding

As a GuildQuality Guildmember, Garden State Brickface, Windows & Siding relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Garden State Brickface, Windows & Siding in Staten Island, NY; Brooklyn, NY; Bronx, NY; Freehold, NJ; Old Bridge, NJ; Toms River, NJ; Edison, NJ; Rockaway, NJ; Teaneck, NJ; Somerset, NJ; and 347 other cities in New Jersey, New York, Pennsylvania and Connecticut..

In this report, Garden State Brickface, Windows & Siding has published a summary of the customer feedback they've received since they joined GuildQuality in May 2012. In that time, 310 out of 676 customers (46%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2014.

Garden State Brickface, Windows & Siding surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Garden State Brickface, Windows & Siding customer, and if Garden State Brickface, Windows & Siding completed work for you after May of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Garden State Brickface, Windows & Siding since May of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

Must be a minimum of 25 words. Please add at least 25 more words.