- Member Report:
- 29 Responses
- Response Rate:
- 87.9%
- Dates:
- 08/24/2007 - 12/17/2009
In this report, Bryhn Construction, Inc. has published all ratings for the following selected questions that were provided by customers surveyed since August 2007. Since then, 29 out of 33 customers responded to a GuildQuality satisfaction survey, with the most recent response in March 2010.
Percentage of people who answered "Yes" to "Yes or No" questions
Percentage of people who answered "Satisfied" or "Extremely Satisfied"
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Problem Resolution
A true gauge of the quality of a contractor is the level of service performed after the job has been completed and all payments are setttled. Bryhn operates in an honorable and satisfactory manner to remedy customer issues post completion. - Apr 15, 2009 in Warren, NJ
I didn't have any problems. That is very good! - Aug 30, 2007 in Gladstone, NJ
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Recommend Builder
Without hesitation. - Feb 26, 2009 in Whippany, NJ
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Recognize Excellence
They were all really great. Roy was fantastic. Diane, the interior designer, was very patient and when we were stressed, she was very soothing. Rob, our project manager, was great too. We really appreciate everyone. - Feb 26, 2009 in Whippany, NJ
The project manager who was here. He was exceptional. - Sep 06, 2008 in Princeton, NJ
I thought Roy was great. - Jul 16, 2008 in Princeton, NJ
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Additional Comment
Construction itself is very stressful, but Bryhn Construction is really great. They try to make the construction process as painless as possible. I would recommend them to a friend without hesitation. We are really happy with what they did. They are very nice people. Everybody was so friendly, cooperative, and professional. It was pleasant working with them from start to finish. - Mar 17, 2008 in Whippany, NJ
In a day in age when you never know what you're going to get, they proved to be very well-organized and professional. I've been very satisfied with the work. - Sep 25, 2007 in Whippany, NJ
They were great, it was a good experience. - Sep 20, 2007 in Martinsville, NJ
Rob Velaska was our contact person here, the general manager; he was above and beyond amazing. I can't say enough good things about him. For most of those questions you just gave me, the answers deal with Rob's ability to get everything done the right way. The professionalism, the clean work site, the quality, everything, that was all Rob. - Sep 10, 2007 in E. Amwell, NJ
I just think they've been the most phenomenal people to work with. We've used a lot of different contractors, but Bryhn Construction is always so willing to listen to us and to please us. They do a wonderful job and we would highly recommend them to everyone. - Sep 10, 2007 in Summit, NJ
They did a great job for me. - Aug 30, 2007 in Bridgewater, NJ
I am hoping that they continue to do what they are doing because by giving quality and service they are giving the key factors to being successful in this world. They are doing a great job! - Aug 30, 2007 in Gladstone, NJ
I have recommended them. They are a great company. - Aug 29, 2007 in Princeton, NJ
Basically, you hear horror stories from people about remodeling all the time. We came upon Bryhn because the kitchen design person had used them and recommended we use them. We had Bryhn do our kitchen first and we were so pleased that we hired them to complete two subsequent projects for us, built-in bookcases and our basement. I can't say enough wonderful things about them. They are beyond professional, they constantly called me,they kept me informed every step of the way. If I had to leave the house, they would lock up and everything would be neat, clean and in its place upon my return. They were where they were supposed to be when they said they would be, they always did everything I asked. Their work is incomparable, their work is just gorgeous and dealing with them was a pleasure. They delivered everything they said they would. I've recommended them to many of my friends and different people, so I can't really say enough. I've had three different sets of people for the three different projects and all of them were magnificent; their manners, their workmanship, Bryhn must screen and hire to fit just to their expectations. That speaks highly of their company when three different groups of workers all do wonderful jobs. Their young new guy who built the bookcases was even outstanding, so nice and polite and really knew what he was doing. So when you take more experienced craftsmen and young, new craftsmen and they all do a wonderful job, well, I just can't say enough. They are great. - Aug 27, 2007 in Ringoes, NJ
As you can tell by my answers, I think very highly of Bryhn Construction. The did a great job. - Aug 27, 2007 in Princeton, NJ
Bryhn is the only carpentry/construction company I hire to work on my house. Roy is one of the finest professionals I have ever dealt with. - Aug 26, 2007 in Bernardsville, NJ
Roy and Rob and their teams were a pleasure to work with. Lisa - Aug 25, 2007 in Lambertville, NJ
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Budget
We went over the budget, but that was because I kept gonig over the budget, not them. They advised me. - Mar 17, 2008 in Whippany, NJ
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Communication
They're really really good; they are amazing. Everybody is friendly, they come in and introduce themselves, they supervise the subcontractors well, and are in and out on the project if they are not directly doing the work themselves. - Mar 17, 2008 in Whippany, NJ
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Construction Quality
The quality of craftmanship was excellent. The materials I chose myself. - Aug 30, 2007 in Gladstone, NJ
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Value
Absolutely! - Aug 30, 2007 in Gladstone, NJ
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Trust
If I have any additional work to be done around here, they will be the ones to do it! - Aug 30, 2007 in Gladstone, NJ
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Punchlist
It was not really their fault. There was alot of bad weather. You can't penalize people for mother nature. - Aug 30, 2007 in Gladstone, NJ
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Clean & Safe
4++ - Aug 27, 2007 in Ringoes, NJ
