Bath Planet
Bath Planet
www.bathplanet.com/portland
11530 SW Tiedeman
Tigard, OR 97223
(503) 646-0224
View Customer Feedback by Branch
Salesperson Professionalism
100%
Communication
92%
Job Site Clean & Safe
95%
Installation Crew
92%
Problem Resolution
89%
Comment Area Of Satisfaction Salem, OR Nov 22, 2011

The people that installed it were friendly and respectful, and were just nice to work with.

Comment Additional Comment Lakeside, OR Nov 18, 2011

We recommend them to everyone. We are so happy with our shower! They have an outstanding product. The shower feels twice as large as our old bathtub, we have more room and it is more open.

Comment Area Of Satisfaction Lakeside, OR Nov 18, 2011

The professionalism of the crew craftsman, their expertise was wonderful. They corrected any structural problems we may have had.

Comment Area Of Satisfaction Beaverton, OR Nov 18, 2011

The installation and the fast response time when I needed someone on at Saturday after the installation.

Comment Area Of Satisfaction Keizer, OR Oct 28, 2011

Communication and quality of work. Anytime I had a question they were right there. They explained everything prior to, during, and after the installation. They were very helpful with keeping me informed as the project was being done. The products they put in are beautiful.

Comment Area Of Satisfaction Portland, OR Oct 26, 2011

I was very satisfied with the technicians. The technicians had good communication; they would answer my questions. There was no hesitation on their part in responding to the customer's requests.

Comment Area Of Satisfaction Irrigon, OR Oct 24, 2011

I was impressed with the workers cleaning up after the job was completed. I am satisfied they kept to the task at hand; they were very professional.

Comment Area Of Satisfaction Grantspass, OR Sep 21, 2011

I am satisfied with Bath planet because of the great workmanship, prompt, clean, and courteous installers.

Comment Area Of Satisfaction Scappoose, OR Sep 19, 2011

I was most satisfied with the timeliness. They showed up at the scheduled time and finished on time as planned.

Guildmember since 2008

As a GuildQuality Guildmember, Bath Planet relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Bath Planet in Portland, OR; Grantspass, OR; Vancouver, WA; Albany, OR; Beaverton, OR; Salem, OR; Ashland, OR; Irrigon, OR; Rogue River, OR; Colorado Springs, CO; and 36 other cities in Oregon, Washington, Maryland, Massachusetts and Colorado.

In this report, Bath Planet has published a summary of the customer feedback they've received since they joined GuildQuality in November 2008. In that time, 38 out of 51 customers (75%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2011.

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

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