Bath Planet Reno
www.bathplanet.com/reno
5580 Mill Street #900
Reno, NV 89502
(775) 857-4450
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Likely to Recommend
98%
Clean & Safe
100%
Installation Crew
100%
Salesperson Knowledge
100%
Comment Recognize Excellence Reno, NV May 11, 2012

The installer did a great job. I sat within four feet of him the whole time and he answered all of my questions. Everything was cool.

Comment Area Of Satisfaction Winnemucca, NV May 04, 2012

The staff at all levels were professional and friendly,and although focused, didn't hesitate to take the time to thoroughly answer questions. I didn't feel like I was being hurried through the process so that they could move on to the next job.

Comment Area Of Satisfaction Reno, NV Apr 26, 2012

The installer was the most professional person I have met to do work in my house.

Comment Recognize Excellence Reno, NV Apr 03, 2012

The installer was very accommodating. My brother is disabled, and they were very considerate of him. Everyone who's been involved has been very good.

Comment Area Of Satisfaction Carson City, NV Mar 29, 2012

I was pretty impressed with the plumbing, fixtures, installation, that they didn't cut corners, and the excellent quality product and craftsmanship.

Comment Recognize Excellence Reno, NV Mar 28, 2012

The installer Mike was terrific. He was professional and kept all work areas clean. He explained the processes throughout the install and his workmanship superb. He is a great asset to Bath Planet.

Comment Area Of Satisfaction Sparks, NV Feb 03, 2012

Oh everything, they did everything they were supposed to and there was no problem.

Comment Recognize Excellence Sparks, NV Feb 01, 2012

I would like to recognize Mike at Bath Planet Dealers for his exceptional service.

Comment Recognize Excellence Fernley, NV Jan 23, 2012

Karen Long, I think, was excellent to start with. She represents the company well, and I was very impressed with her.

Comment Area Of Satisfaction Fernley, NV Jan 23, 2012

I was satisfied with Bath Planet's knowledge and professionalism from start to finish.

Comment Recognize Excellence Reno, NV Jan 08, 2012

I dealt with a terrific group of people at BathPlanet: Bob, Shelly, Karen, and the wonderful worker who installed the shower. They each were very knowledgeable and represented the company well.

Comment Area Of Satisfaction Fallon, NV Jan 03, 2012

They did everything they said they would do, in the time frame they said they would do it in.

Comment Area Of Satisfaction Fallon, NV Dec 20, 2011

They were very quick. They also called and told us they could come earlier than expected which was great.

Comment Recognize Excellence Gardenerville, NV Dec 16, 2011

The installer was very nice, professional, and understanding of our household.

Comment Area Of Satisfaction Gardenerville, NV Dec 16, 2011

Their knowledge on making my bathroom better was very nice. I had no idea what to do with my bathroom.

Comment Additional Comment Reno, NV Dec 13, 2011

They did a very professional job. Everyone who has seen the finished product, thinks it looks great.

Comment Area Of Satisfaction Reno, NV Dec 13, 2011

The installer was really good, he really knew what he was doing. He had to custom build for our project and he did a really professional job.

Comment Additional Comment Sparks, NV Dec 12, 2011

We are happy with Bath Planet Dealers in every possible way. We would recommend them to anyone. We are so happy with the outcome of the project and could not have done it any better with anyone else.

Comment Recognize Excellence Silver Springs, NV Dec 12, 2011

The woman who came out the very first meeting and the installer were both incredibly helpful.

Comment Area Of Satisfaction Silver Springs, NV Dec 12, 2011

We are happy with everything, very satisfied with the entire job.

Comment Additional Comment Sparks, NV Dec 12, 2011

I'm very pleased and when other members of my family need their services, I will recommend them.

Comment Recognize Excellence Sparks, NV Dec 12, 2011

The installer was good and very professional. He worked very hard to get everything done correctly. He came on time on the appointed day and was always very professional and courteous.

Comment Area Of Satisfaction Reno, NV Dec 12, 2011

The area where I was most satisfied with Bath Planet Deals was with all of them from the sales woman to the man who put the new bathroom in.

Guildmember since 2011

As a GuildQuality Guildmember, Bath Planet Reno relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Bath Planet Reno in Reno, NV; Sparks, NV; Carson City, NV; Fallon, NV; Fernley, NV; Silver Springs, NV; Gardnerville, NV; Lovelock, NV; Incline Village, NV; Winnemucca, NV; and 6 other cities in California and Nevada.

In this report, Bath Planet Reno has published a summary of the customer feedback they've received since they joined GuildQuality in May 2011. In that time, 52 out of 65 customers (80%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.

Recent Activity

Bath Planet Reno received feedback from 3 customers.

05/15/12

Bath Planet Reno received feedback from a customer in South Lake Tahoe, CA.

05/14/12

Bath Planet Reno received feedback from a customer in Reno, NV.

05/11/12

Bath Planet Reno received feedback from a customer in Sparks, NV.

05/06/12

Bath Planet Reno received feedback from a customer in Winnemucca, NV.

05/04/12

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

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