American Home Design
American Home Design
www.americanhomedesign.com
880 Conference Dr.
Goodlettsville, TN 37072
(615) 361-6100
Google LocalYelpYouTube
Clean & Safe
97%
Communication
90%
Professional & Organized
94%
Sales Knowledge
96%
Likely to Recommend
92%
Value
91%
Average (92 reviews)
Rating Details
Kerry S. Hendersonville, TN Review Feb 14, 2012 4 star rating
American Home Design

AHD put in quality products at our house, and they did a great job doing it! Everything looks great and we're really enjoying the new windows all over the house.

Comment Area Of Satisfaction Springfield, TN Feb 11, 2012

I am satisfied with the looks. It was convenient the way they installed everything. This looks a 100% better than our old tub.

Comment Area Of Satisfaction Dickson, TN Feb 09, 2012

I was most satisfied by the quality of their work. I thought the product itself was very good.

Comment Area Of Satisfaction Nashville, TN Feb 08, 2012

They did it in 1 day! I thought that was exceptional! The maintenance crew's appearance was very professional, and Jake was very impressive.

Wayne W. Clarksville, TN Review Feb 07, 2012 5 star rating
American Home Design

American Home Design was always very prompt. From the office staff always returning my phone calls to answer any question to the installation crew arriving on time and finishing the work as promised. The windows were delivered on time and the installers did a perfect job at putting them in for us. The new windows look great and perform just as I was promised. I can tell the sound from outside has been reduced and I am very pleased with the company.

Comment Area Of Satisfaction Nashville, TN Feb 07, 2012

From order to install, it was pretty quick. That was important because of the weather.

Comment Area Of Satisfaction SPRINGFIELD, TN Feb 03, 2012

Promtness to their appointmentsThey worked straight through the day until the job was completedVery nice people to do business with

Michael H. Mt. Juliet, TN Review Feb 03, 2012 5 star rating
American Home Design

Ken came out and gave a very thorough explanation of the job. He showed us what the current windows were doing and what the new windows would do. He gave me a schedule and the timeframe was accurate. They finished the job in two days. They were clean and timely. I would highly recommend this company to anyone.

Comment Area Of Satisfaction Mt. Juliet, TN Feb 03, 2012

The windows I had were 34 years old. The windows they put in are perfect for my home and my needs. I am not able to get out and clean windows. The new windows tilt in and make it very easy for me to clean. I am highly satisfied with everything.

David H. Lebanon, TN Review Feb 03, 2012 5 star rating
American Home Design

American Home Design's customer service is second to none. Their windows cannot be beat, they are so incredibly easy to clean and operate for anyone. The entire cleaning process can be done from inside of the home. I would highly recommend American Home Design to anyone considering any type of home improvement. The windows are so magnificent, they are definitely well worth the price.

Comment Area Of Satisfaction Lebanon, TN Feb 03, 2012

I love my new windows! They are amazing and I could not be happier with them! I love that I can clean my entire window without having to go outside.

Comment Clean & Safe Smyrna, TN Jan 31, 2012

The 2 guys who put my walk-in tub in for me were very polite & business like. They did a great job of keeping any dirt or dust off my carpet & cleaned up after themselves very well.

Comment Area Of Satisfaction MADISON, TN Jan 31, 2012

The area where I was most satisfied with American Home Design was the time frame that they gave me. They stayed within that time frame. They were here and out in less than a day. It was a very little disturbance as far as time. I was very well pleased with their scheduling.

Comment Area Of Satisfaction Nashville, TN Jan 31, 2012

all work was done as promised and in a timely and clean manor - can't wait to get the rest of our windows done

Comment Additional Comment Belvidere, TN Jan 24, 2012

It's a really good product. They did really good work. I'm really satisfied.

Comment Additional Comment Morrison, TN Jan 20, 2012

If you ever intend to have this kind of work, get American Home Design to do it. Their work comes with a guarantee and the craftsmanship is wonderful. You'll always be pleased with the results.

David Y. Morrison, TN Review Jan 20, 2012 5 star rating
American Home Design

The craftsmanship is wonderful. I am extremely well pleased. I am able to use the front area of my home now. Christmas was great because of it and I highly recommend them.

Comment Area Of Satisfaction Columbia, TN Jan 20, 2012

I was most satisfied with their efficiency. They got in and got the job done.

Comment Area Of Satisfaction Nashville, TN Jan 18, 2012

The knowledge and professionalism of the sales representative and the quality of the product. Additionally the professionalism of the men who installed the windows (on a Saturday in cold weather).

Steve D. Franklin, TN Review Jan 18, 2012 5 star rating
American Home Design

Our salesman was thorough in his presentation of the windows using an actual example of one of the windows. He demonstrated how very little heat is transferred through the windows, to help control temperature in the home. The team who worked installing our windows were very polite, and did not waste time. They were careful to explain answers for all my questions, and did a quick and wonderful job of installing the windows.

Comment Area Of Satisfaction Smithville, TN Jan 17, 2012

They do a good job. They came when they said they would. They want everything to be satisfactory to the customer.

Guildmember since 2011

As a GuildQuality Guildmember, American Home Design relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of American Home Design in Nashville, TN; Franklin, TN; Clarksville, TN; Murfreesboro, TN; Hendersonville, TN; Smyrna, TN; Brentwood, TN; Goodlettsville, TN; Mount Juliet, TN; Columbia, TN; and 91 other cities in Tennessee and Kentucky.

In this report, American Home Design has published a summary of the customer feedback they've received since they joined GuildQuality in June 2011. In that time, 515 out of 686 customers (75%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.

Recent Activity

American Home Design received feedback from a customer in Nashville, TN.

02/21/12

American Home Design received feedback from a customer in Nashville, TN.

02/16/12

American Home Design received feedback from a customer in Hendersonville, TN.

02/14/12

American Home Design received feedback from 3 customers.

02/13/12

American Home Design received feedback from a customer in Clarksville, TN.

02/12/12

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

Read the complete Terms of Use