Airoom Architects & Builders
Airoom Architects & Builders
www.airoom.com
6825 N. Lincoln Ave.
Lincolnwood, IL 60712
(847) 763-1100
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About Airoom Architects Builders & Remodelers Read more

After 50 years in business and with over 10,000 Chicago-area homes revitalized, Airoom has refined the remodeling and renovation process to as near a science as the Art of home can be.

Airoom’s Design-Build philosophy encompasses every aspect of a home renovation project. We combine architecture, engineering, construction, interior design, purchasing and financing into a coherent whole. Because we design what we build and build what we design, Airoom delivers unsurpassed value, job after job, time after time.

Our proven S.T.A.R.T.™ process allows us to turn your vision into reality, from architecture and permits through full construction and all the way to interior design of the finished space — on time and on budget, and 10-year installation and a 15-year construction warranty. We even offer our own remarkable financing options.

This approach minimizes hassles for you. We take ownership of every detail of the project, from orchestrating dozens of tradesmen to dealing with zoning issues. Across almost 50 years we’ve faced just about every possible home renovation challenge. This experience allows us to assure a seamless integration of planning and execution.

For proof, see what our customers have to say. We're proud of our building expertise, as well as our successful approach to creating versatile, innovative designs that accurately reflect how people like you want to live in their homes.

Find Out More: Design To Build Approach | Airoom - Architects,Builders, Remodelers

Affiliations GuildQuality
National Association of the Remodeling Industry
ENERGY STAR
National Kitchen and Bath Association
Better Business Bureau
NAHB Certified Green Professional
2008 Qualified Remodeler Top 500
EPA Lead-Safe Certified Firm

View Customer Feedback by Alias
Likely to Recommend
95%
Value
93%
Professional & Organized
95%
Problem Resolution
95%
Construction Quality
94%
Employees & Subcontractors
98%
Expertise
97%
Average (20 reviews)
Rating Details
Ralph T. Orland Park, IL Review Nov 12, 2012 5 star rating
Airoom Architects & Builders

They did an outstanding job. I would use them again. I would highly recommend them. We are looking at some other jobs within my house that we would use them again. They were very good people to work with.

Gerald D. Naperville, IL Review Aug 29, 2012 5 star rating
Airoom Architects & Builders

Airoom Architects & Builders was very professional every step of the way. If there were any issues, they were quickly addressed and rectified. I would definitely recommend them.

Lucian B. Skokie, IL Review Aug 21, 2012 5 star rating
Airoom Architects & Builders

I would just say that Airmen is a fine reputable company and they employ people that know their job and seem to like their job and they try to do their best to please the customer.

Robert S. Park Ridge, IL Review Aug 16, 2012 5 star rating
Airoom Architects & Builders

We would definitely consider Elevations for any other projects in the future. We consulted other companies before we decided on Elevations, and they, by far, exceeded our expectations.

Michael R. Chicago, IL Review Aug 13, 2012 5 star rating
Airoom Architects & Builders

When you contact Airoom, they will send people out who will be comfortable, concerned with your needs, and they don't make claims they cannot meet. As you go through the process, the people you meet will be professional and courteous. In the end, you have a well completed project.

K.L.E. Chicago, IL Review Aug 11, 2012 5 star rating
Airoom Architects & Builders

From the architects to the builder, the vision really happened. I was pleased with the job foreman. We communicated well with him back and forth. It's helpful to be able to communicate with the foreman. He really kept us posted.

Carl W. Batavia, IL Review Feb 29, 2012 4 star rating
Airoom Architects & Builders

It was a pleasure having Tom Rockafellow and his crew in our home. They were kind, respectful,punctual, efficient and skilled. The end product is lovely and we are proud to show it off. We would consider using Airoom's services again, and would recommend them to friends.

Chris R. Chicago, IL Review Feb 21, 2012 5 star rating
Airoom Architects & Builders

Airoom really came in and looked at my project from start to finish and then executed exactly what they said. The city of Chicago put up a few walls during the planning phase of the project but Airoom adjusted to ensure that I recieved what I wanted while still complying with the city codes. Airoom performed just as I had expected and I was happy to use them and would recommend them in the future.

Kevin G. Wheaton, IL Review Feb 15, 2012 5 star rating
Airoom Architects & Builders

Overall we had a positive experience with Airoom. Our archetect Kevin listened to what we were looking for and designed a kitchen with our needs in mind. Our meetings with Airoom's team were detailed and informative. Our project manager Steve communicated with us daily and made great adjustments when needed. The crew was very clean and professional. We look forward to using them again for our next major rehab project.

Mary T. Rolling Meadows, IL Review Feb 15, 2012 5 star rating
Airoom Architects & Builders

We are very pleased with Airoom. Dudley listened on our first meeting and came back with what we asked, when we thought some more and the ability to express what I wanted and how we were going to use it, the designed adapted perfectly. The team was respectful of our budget and also of our needs as we stayed in our home during the construction process. There were cost surprises or construction delays. The quality of the finished project is wonderful and we enjoy it .

Chris P. Northbrook, IL Review Feb 15, 2012 5 star rating
Airoom Architects & Builders

Airoom was truly a one stop shop. From design to execution to supervision, everything was executed at a very high standard. Airoom had a difficult time dealing with pre-existing conditions due to the poor quality of construction on a previous addition by another contractor, but they treated the issue very professionally and enhanced the quality of construction of the home, which has in turn saved us money on heat bills, water, etc... We have had friends ask many times if we could go back and change some part of the project, what would it be? Our answer, unilaterally, is nothing. We had a great experience with Airoom.

Jennifer G. Lake Forest, IL Review Feb 15, 2012 5 star rating
Airoom Architects & Builders

The entire team at Elevations did a wonderful job on my home. I had a new roof installed, new siding on the entire house, a new garage door and my back porch fully enclosed. From my first meeting with Bill Satler I felt like I was in good hands. Bill listened to my ideas and put them into a coherent and cohesive vision. The rendering he gave me of my house ended up being spot on. Liz Hackel was my customer service point of contact. I truly appreciated her weekly check-ins. It was nice to know what the status of the job was, especially before the work had actually started on the house.And last, but certainly not least, is Len Zegiel, the superintendent of my job. Len was an absolute pleasure to work with. As a first time homeowner, I had no experience with any remodeling work. Len was very patient with me, answering any questions I had and lending advice when I felt lost. Len made me feel comfortable. I realized that I could rely on him to keep the job running smoothly with little worry on my part. He made sure that my house was completely livable during the 3 months of construction. The crew cleaned up every night and did not leave me with any mess at the end of the job.My house does not look like it was remodeled – it looks brand new! My neighbors (many of whom I had never met before) have stopped by on several occasions to compliment me on the house and thank me for the increase in the neighborhood’s curb appeal.

Eric W. Palatine, IL Review Nov 30, 2011 5 star rating
Airoom Architects & Builders

Elevation was so professional, on time, and also on budget. They did a great job on my home overall. There was an issue that came up almost a year later and they came back immediately to take care of it.

Comment Area Of Satisfaction Chicago, IL Nov 24, 2011

The lead carpenter was very professional and efficient. The work was finished in much better detail than we anticipated.

Ray G. Winnetka, IL Review Nov 21, 2011 5 star rating
Airoom Architects & Builders

Our goal for our lower-level renovation was to take a boxy, uninspiring space, add volume to the ceilings and create an inviting and livable space consistent with the style and and level of finish of the rest of our house. Not only did the final product exceed our expectations--the process did as well.

Comment Area Of Satisfaction Winnetka, IL Nov 21, 2011

Creative, good communicators, good problem solvers, fixed anything that wasn't right the first time. Les (our project manager) was terrific.

Dan G. Northfield, IL Review Nov 16, 2011 5 star rating
Airoom Architects & Builders

We were very satisfied with the design, the workmanship, and the timetable. Bob, the supervisor, did a good job working with us and addressed any problems in a prompt manner.

Comment Additional Comment Lake Barrington, IL Nov 15, 2011

I very much appreciated the visit by your customer service and general manager to discuss the areas of concern I had. They took a real interest in making things right and I appreciated it.

Comment Area Of Satisfaction Lake Barrington, IL Nov 15, 2011

The design team was excellent. The quality of the finished product was also excellent.

David W. Oak Brook, IL Review Nov 15, 2011 5 star rating
Airoom Architects & Builders

The contractors were punctual, clean and hard working. The finished product was better than I expected. Very pleased with the jobs that they have done for me. I am planning an enormous renovation on my home for next year. I will request the same architect (Kevin) and site manager (Scott Cole)!

John B. Lake Forest, IL Review Nov 12, 2011 5 star rating
Airoom Architects & Builders

Airoom Architects & Builders are dream makers. We had a fuzzy vision of what we wanted to achieve and Airoom was able to make it a reality. That's pretty nice when you can have your dream turn into a reality. Airoom Architects & Builders were very nice people to deal with.

Comment Area Of Satisfaction West Chicago, IL Nov 12, 2011

We were most satisfied with the overall design and execution of the project.

Guildmember since 2010

As a GuildQuality Guildmember, Airoom Architects & Builders relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Airoom Architects & Builders in Chicago, IL; Naperville, IL; Highland Park, IL; Wheaton, IL; Oak Park, IL; Skokie, IL; Winnetka, IL; Evanston, IL; Northbrook, IL; Park Ridge, IL; and 82 other cities in Illinois.

In this report, Airoom Architects & Builders has published a summary of the customer feedback they've received since they joined GuildQuality in March 2010. In that time, 210 out of 365 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2013.

Recent Activity

Airoom Architects & Builders received feedback from a customer in Downers Grove, IL.

03/23/13

Airoom Architects & Builders received feedback from a customer in Chicago, IL.

03/12/13

Airoom Architects & Builders received feedback from a customer in Northbrook, IL.

03/04/13

Airoom Architects & Builders received feedback from a customer in Lincolnwood, IL.

03/02/13

Airoom Architects & Builders received feedback from a customer in Palatine, IL.

02/26/13

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

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