As "A New Builder for a New Time," Acadia Homes & Neighborhoods restores viability to the Atlanta new home neighborhoods that bore the impact of the home market’s recent downturn. We purchase home sites at today’s pricing, and pass along the savings to you by offering homes in excellent locations at new market prices. (more)
Banie was very patient and nice. She explained things thoroughly. She did a great job.
The overall home exceeded our expectations; we have been really satisfied with it.
Jimmy Bohanon did an amazing job with building this home and addressing all concerns of the customer.
I actually own a house across the street that was built by a different builder and there a night and day difference in terms of quality. In this home built by Acadia there were very few nail pops unlike my other home across the street
Bill Schulte and Ed Franklin
The onsite staff were great
The people I have met through this process; Neil, Yvonne, Rob and Sam have been working toward a common goal. They all were honest, helpful, respectful and faced concerns and issues head on with a solution and communication. Relocating from 850 miles away is already stressful. The problems that occurred were handled very well. I have already recommend people to look at Acadia homes that are moving to the Atlanta area.
Yvonne was a pleasure to meet and work with. She was transparent every time we spoke. She worked hard at providing answers to my questions and always helped. Her communication was both email and verbal and very timely. It was so nice. Sam Bass was also very helpful and understanding of my relocation from Wisconsin and the time constraints I was under to find a home and move here. He followed up and helped me with the issues and delays of my home. Nothing is ever perfect or flawless but the 2 people I worked with directly were great assets to this company.
I enjoyed dealing with the builder directly. I had a great experience with the CEO.
Neal was usually very easy to work with, and made good suggestions regarding our plans. Burkhard was always very polite and helpful.
As a GuildQuality Guildmember, Acadia Homes & Neighborhoods relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Acadia Homes & Neighborhoods in Atlanta, GA; Smyrna, GA; Cumming, GA; Powder Springs, GA; Braselton, GA; Milton, GA; Kennesaw, GA; Marietta, GA; Acworth, GA; Alpharetta, GA; and 3 other cities in Georgia..
In this report, Acadia Homes & Neighborhoods has published a summary of the customer feedback they've received since they joined GuildQuality in September 2011. In that time, 266 out of 449 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2013.