Total communication at every level from office staff [Abby and Jenny] to site supervisor, Richard. The crew was totally focused on the task at hand and worked carefully and responsibly. All yard decor was removed and covered to prevent any type of damage. At the conclusion of day's work, all items were replaced in the exact, same location. Richard guaranteed that both house and tool shed would be finished in one day. It was. Then, Richard asked if I would like to do a walk-around. This is a "well-oiled" machine who takes pride in what they do. All my concerns were addressed clearly and professionally.
Waterman did an outstanding hob overall on our new roof! Phil at Waterman was super helpful and professional throughout the estimate process and was on site and ready to help in any manner throughout the project. The crew was professional and did an extremely good job overall and when we had an issue with a portion of the metal work they came back and fully rectified all the issues… Great… Great… Great follow through and work overall!!!
Sales rep very knowledgeable
Have done a lot of work for me and very very good
Everyone was nice, the crew did a fabulous job and they he left my yard looking better than when they started.
I absolutely LOVED the Team that came out to do my roof. I am a single woman homeowner and I was concerned about not knowing enough and being taken advantage of. I could not have been happier. The Team could not have been better - SO easy to work with, and the Team was fantastic!
I am very happy with my new roof.
Good clean service at a competitive price
Fantastic, quality work. Treated my home as if it were their own!
Very professional, cleaned area, explained what they did and what was needed.
Great job
Professional and top quality
Fast, efficient
James and and his crew were the epitome of professionalism and where meticulous in their attention to details.
Organized, done in a timely manner
Had them do 2 jobs for me, and so pleased. Would always recommend them.
Very easy to recommend. Joe G went well above and beyond what other company representatives did. He was always available to answer my questions and concerns.
I appreciated the honesty and sincerity of representatives who I dealt with. Also the efficiency and attention to details as I watched the installation of my new roof.
Jim and his crew performed this job in professional way, especially the person in charge of picking up and cleaning.
I was amazed of the level of harmony demonstrated by all.
Thank you for a job well done
Everyone wanted the job to be perfect and couldn’t have been more nice and helpful.
Unit cohesion
I didn’t feel pressured and they were very knowledgeable. Everything was very organized and thorough.
Great work
The company was very informative and on step of every step.
From estimate to job completion, it was a great experience.
Jim Waterman and Juan were very easy to work with. The crew was professionally attired and worked in an efficient and professional manner. They tarped the soffits to catch the demoed debris and the job was totally cleaned up prior to them leaving, including a magnetic check for nails.