SummerHill Homes is a specialty builder of distinctive communities in superior settings throughout the San Francisco Bay Area and Silicon Valley. The firm is nationally recognized for expertise in customizing development plans for each new community to maximize the unique characteristics of prime sites. SummerHill's homes are distinguished by their rich character, dramatic architectural styling, and exceptional attention to detail. A tradition of innovative designs and well-planned neighborhoods has created satisfied homeowners since 1976. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, SummerHill Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of SummerHill Homes in San Jose, CA; Sunnyvale, CA; Fremont, CA; Palo Alto, CA; Santa Clara, CA; South San Francisco, CA; Union City, CA; Mountain View, CA; San Bruno, CA; San Ramon, CA; and 8 other cities in California.
In this report, SummerHill Homes has published a summary of the customer feedback they've received since they joined GuildQuality in November 2007. In that time, 1,727 out of 2,761 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2017.
SummerHill Homes surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a SummerHill Homes customer, and if SummerHill Homes completed work for you after November of 2007 but you haven't yet received a survey, please let us know.
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