Steven Kendrick, founded Structures Building Company in 1999. His love for building started as a child, but it was while finishing up business school at Babson College that it all began to come together in his mind that he wanted to build custom homes. Moving to Washington, D.C. allowed him to work under a great craftsman and relative, which led him back to school to study architecture and urban planning. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Custom home (123)
Design build remodel (87)
Whole house remodel (87)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Structures Building Company relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Structures Building Company in Mount Pleasant, SC; Mt. Pleasant, SC; Charleston, SC; Daniel Island, SC; Isle Of Palms, SC; Kiawah, SC; and Sullivan's Island, SC.
In this report, Structures Building Company has published a summary of the customer feedback they've received since they joined GuildQuality in July 2003. In that time, 128 out of 131 customers (98%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2017.
Structures Building Company surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Structures Building Company customer, and if Structures Building Company completed work for you after July of 2003 but you haven't yet received a survey, please let us know.
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