Sideco/Windco was started in 1985 by Jimmy Russell and his wife Mary. Over the last 34 years, the company has improved over 5,000 homes in Central Arkansas, with over 80% of customers coming from referrals. Sideco/Windco is the only James Hardie Elite Preferred Remodeler in the state of Arkansas. The company is also a Marvin Windows and Doors Authorized Replacement Contractor, the only contractor in Arkansas to be awarded this distinction. Sideco/Windco has an A+ rating with the Better Business Bureau. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (303)
James Hardie (193)
Commercial construction (52)
Entry doors (2)
Outdoor living area (2)
Replacement windows (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Sideco / Windco, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Sideco / Windco, Inc. in Little Rock, AR; North Little Rock, AR; Sherwood, AR; Fayetteville, AR; Cabot, AR; Conway, AR; Maumelle, AR; Rogers, AR; Jacksonville, AR; Searcy, AR; and 72 other cities in Arkansas, Tennessee, Arizona and California.
In this report, Sideco / Windco, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in June 2011. In that time, 349 out of 409 customers (85%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2018.
Sideco / Windco, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Sideco / Windco, Inc. customer, and if Sideco / Windco, Inc. completed work for you after June of 2011 but you haven't yet received a survey, please let us know.
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