Roof Right’s owner, Nick Mott, started the business about 20 years ago doing service work & tear offs by himself. Because of his blue collar beginning, he understands the value of a hard earned dollar. That’s why we at Roof Right can offer a lifetime labor warranty and price guarantee on most projects. Nick says, “When someone calls Roof Right they deserve the very best in professional service, from their calls answered by a live person to a complete and thorough evaluation of the roof system, property care, pet care & clean up. We are still looking every day to find new ways to improve.” What makes Roof Right the right choice for you? • Punctual & Professional Service. • Phones answered live by staff after hours. • Thorough Inspection of your homes roof system. • Inspect chimney, masonry, cap and crown. • Seal and protect masonry with Siloxane above roof lines. • Triple protect valleys with metal, winterguard & shingles. • Install metal & winterguard on all pitch changes. • Winterguard all penetrations (i.e. pipe & box vents, dormers, apron, and side walls). • Pet care, paid kennel stay. • Guaranteed Prices (few exceptions). • Paint and double collar on all pipes. • Take care to protect your home. • Flood lights replaced for free – future included. • Skylight cleaned. • Great financing options. • Vent bath fans through the roof. • Magnetized yard sweep for nails and unwanted metal scraps. • Customer advised of attic debris. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Roof Right Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Roof Right Inc. in Hampstead, MD; Baltimore, MD; Westminster, MD; Manchester, MD; Columbia, MD; Owings Mills, MD; Reisterstown, MD; Sykesville, MD; Finksburg, MD; Cockeysville, MD; and 73 other cities in Maryland and Pennsylvania.
In this report, Roof Right Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in September 2012. In that time, 223 out of 379 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2017.
Roof Right Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Roof Right Inc. customer, and if Roof Right Inc. completed work for you after September of 2012 but you haven't yet received a survey, please let us know.
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