When water or fire damage occurs in your St. Louis or Metro-East Illinois home or business, call PuroClean Emergency Restoration Services to start your journey to full recovery. Owners Paul & Lisa Reiss and their team know how challenging Water damage, Fire damage, Mold damage, Bio-hazard, and Reconstruction can be to you and your family. It’s not the time to choose the wrong provider. PuroClean Emergency Restoration Services has a proven combination of training, state of the art equipment, and efficient relationships with insurance companies and other partners in your area. Our recovery systems have been successfully used thousands of times across the nation, as well as in Illinois. Local, Reliable, and Fast Property Damage Restoration Services serving Illinois Metro-East and Saint Louis from Jerseyville to Red Bud, Salem IL to Chesterfield MO. Call us at (618) 206-7055 or (855) 463-4210
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Water damage & mold remediation (183)
Fire damage restoration (173)
Storm damage restoration (168)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, PuroClean Emergency Restoration Services (IL) relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of PuroClean Emergency Restoration Services (IL) in St. Louis, MO; Belleville, IL; Troy, IL; Granite City, IL; Highland, IL; Edwardsville, IL; Saint Louis, MO; Ballwin, MO; Godfrey, IL; Bethalto, IL; and 62 other cities in Illinois, Missouri, Louisiana and Montana.
In this report, PuroClean Emergency Restoration Services (IL) has published a summary of the customer feedback they've received since they joined GuildQuality in October 2018. In that time, 71 out of 194 customers (37%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2019.
PuroClean Emergency Restoration Services (IL) surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a PuroClean Emergency Restoration Services (IL) customer, and if PuroClean Emergency Restoration Services (IL) completed work for you after October of 2018 but you haven't yet received a survey, please let us know.
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