Zion Outdoors displays a lack of communication skills.

Their attention to detail is very poor.

My patio turned out fabulous. I love it.

The contractor did not contact me to verify project accuracy after completion.

We are mostly pleased with the turnout of our project.

I was very happy with the service. I was very happy with the support. I thought they did a great job. It looks great in our backyard.

Zion was extremely professional. They provided excellent review of pricing and of the work to be completed. Once they came and were on the job, there were many challenges in order for them to do the original architectural work that I was requiring. What I am impressed with most about, is they always had a good solution in overcoming those challenges. They still provided the quality of work that they had described, and I was just very impressed with their ability to navigate through those challenges. The work the people that performed the work were extremely hardworking, and I was very impressed with their dedication to quality, never skipping or trying to get the easy way out. They came to work every day, there was no idol time. Every day, they were here, they were making progress. At the end, I was extremely satisfied with the quality of the work. We had one issue at the end of the project that did not meet my satisfaction. However, when I reviewed it with them, they provided the correct individuals to come out and fix it. Ultimately, My wife and I love the work that they did, and it really has given new life to our backyard.

From the first contact with Zion, we experienced concise and useful information about the project. It was completed on time and exactly to specifications.

There is a disconnect between the Sales/Company and the crew. The crew showed up, there was a language barrier which we worked through pretty well but we would have liked a better 'walk through' or more of a professional ending to the project. The guys assumed they were finished and put up everything without asking what we thought. Because we felt too much BRIGHT white was coming through after the staining and sealing process, they had to keep returning to their truck for 'fix ups' and they were exhausted.

As stated below, we really felt the old Sun Deck layer would be completely removed....maybe that was a miscommunication.