Feedback report for

Zion Outdoors - North Houston

33 Reviews

Overview
Reviews
Map

Website

About surveys

GuildQuality surveys

This page contains feedback collected by GuildQuality using impartial third party surveys. Learn more

Reviews 33

Filter Reviews

All feedback
5 Star
4 Star
3 Star
2 Star
1 Star

Of 34 respondents, 33 left a review.

4.6

29 of 33 would recommend

No rating

How are reviews verified?

Recent reviews

Dayton M.

Verified

This review has been verified as part of GuildQuality's survey process.

· Tomball, TX · Updated May 31 2026

Zion did a great job on our patio. There was an issue that needed to be addressed after it was installed. They were very prompt and responsive and the repair work was okay, but could have been done better.

All in all, I am very satisfied with Zion and would highly recommend them.

Andrew H.

Verified

This review has been verified as part of GuildQuality's survey process.

· Cypress, TX · May 26 2026

Jean S.

Verified

This review has been verified as part of GuildQuality's survey process.

· Montgomery, TX · May 18 2026

Maite K.

Verified

This review has been verified as part of GuildQuality's survey process.

· Spring, TX · May 14 2026

Jay M.

Verified

This review has been verified as part of GuildQuality's survey process.

· Seabrook, TX · May 14 2026

Robert B.

Verified

This review has been verified as part of GuildQuality's survey process.

· Magnolia, TX · May 12 2026

Laura C.

Verified

This review has been verified as part of GuildQuality's survey process.

· Montgomery, TX · May 10 2026

Raul C.

Verified

This review has been verified as part of GuildQuality's survey process.

· Baytown, TX · May 09 2026

Review in Dickinson, TX

Verified

This review has been verified as part of GuildQuality's survey process.

· Dickinson, TX · May 05 2026

The final product is satisfactory except the communication throughout has been difficult at best, non existence at least. Once we signed the contract the salesman was not helpful. The cleaning was poor.

Response

Zion Outdoors - North Houston Thank you Katie and Thomas for discussing this situation with me this past week. Our team got behind with all the rain and rescheduling of jobs but that is no excuse for the lack of communication and we will do better. As promised I am following up with the team early next week on a couple of the items you mentioned and we will ensure that in the end you are completely satisfied with the project. Thank you! Lael Bryant Owner

Bill D.

Verified

This review has been verified as part of GuildQuality's survey process.

· Montgomery, TX · Apr 29 2026

Gavin A.

Verified

This review has been verified as part of GuildQuality's survey process.

· Spring, TX · Apr 28 2026

MJ H.

Verified

This review has been verified as part of GuildQuality's survey process.

· Houston, TX · Apr 28 2026

Jim M.

Verified

This review has been verified as part of GuildQuality's survey process.

· Cypress, TX · Apr 27 2026

Shannon H.

Verified

This review has been verified as part of GuildQuality's survey process.

· Spring, TX · Apr 19 2026

Review in Conroe, TX

Verified

This review has been verified as part of GuildQuality's survey process.

· Conroe, TX · Apr 17 2026

The whole experience has been terrific. We first contacted them at their booth at the Montgomery County Home & Garden show. Everyone has been very professional and quick to answer our questions. We are very pleased with our finished project

Mary S.

Verified

This review has been verified as part of GuildQuality's survey process.

· Montgomery, TX · Apr 16 2026

Terri G.

Verified

This review has been verified as part of GuildQuality's survey process.

· Houston, TX · Apr 16 2026

Kevin D.

Verified

This review has been verified as part of GuildQuality's survey process.

· Baytown, TX · Apr 06 2026

Frankie K.

Verified

This review has been verified as part of GuildQuality's survey process.

· Houston, TX · Mar 31 2026

John C.

Verified

This review has been verified as part of GuildQuality's survey process.

· League City, TX · Mar 28 2026

Mack H.

Verified

This review has been verified as part of GuildQuality's survey process.

· Montgomery, TX · Mar 26 2026

George D.

Verified

This review has been verified as part of GuildQuality's survey process.

· Huntsville, TX · Mar 23 2026

Response

Zion Outdoors - North Houston Thank you for providing this feedback. First and foremost, we would like to extend our deepest gratitude for your service as a veteran. It is incredibly disheartening to hear that we fell short of the high standards of service and respect that you—and all our customers—deserve. We take full responsibility for the issues you described. From the scheduling delays to the technical shortcomings with the cleaning, sealing, and skimmer installations, it is clear that our execution was not up to par. While we made several attempts to remediate the work to meet our quality benchmarks, we recognize that the final result was still not satisfactory. Our Resolution: Full Refund: To honor our commitment to customer satisfaction, we have authorized a 100% refund for the entirety of your project. Internal Action: We are using your experience as a critical training case for our sales and field teams. We are addressing the professionalism and communication gaps you noted to ensure this remains an isolated incident. We truly regret the stress this project caused you.

Keith L.

Verified

This review has been verified as part of GuildQuality's survey process.

· Conroe, TX · Mar 21 2026

James S.

Verified

This review has been verified as part of GuildQuality's survey process.

· Kingwood, TX · Mar 15 2026

Stephen

Verified

This review has been verified as part of GuildQuality's survey process.

· League City, TX · Mar 13 2026

Ariel M.

Verified

This review has been verified as part of GuildQuality's survey process.

· League City, TX · Mar 13 2026

Jeff R.

Verified

This review has been verified as part of GuildQuality's survey process.

· League City, TX · May 30 2026

Review in Huffman, TX

Verified

This review has been verified as part of GuildQuality's survey process.

· Huffman, TX · May 28 2026

Review in Montgomery, TX

Verified

This review has been verified as part of GuildQuality's survey process.

· Montgomery, TX · May 28 2026

Review in Houston, TX

Verified

This review has been verified as part of GuildQuality's survey process.

· Houston, TX · May 02 2026

Review in Houston, TX

Verified

This review has been verified as part of GuildQuality's survey process.

· Houston, TX · Apr 30 2026

Pamela R.

Verified

This review has been verified as part of GuildQuality's survey process.

· Houston, TX · Apr 20 2026

Michael H.

Verified

This review has been verified as part of GuildQuality's survey process.

· Crosby, TX · Feb 20 2026

GuildQuality

Feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Zion Outdoors - North Houston using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Zion Outdoors - North Houston

www.zionoutdoors.com

GuildQuality surveys

GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about their experience and that members get the most accurate and detailed feedback possible.

Public reviews

When a survey contains the "Review" question, that respondent's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the respondent and verified by GuildQuality.

Contact

Have any questions? Feel free to contact us. We will be happy to hear from you!

support@guildquality.com

(888) 355-9223

Satisfaction

Each item listed under "Satisfaction" represents a specific question asked by GuildQuality to respondents of Zion Outdoors - North Houston surveys as part of our process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.

A respondent is considered satisfied about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.

More about surveys

Contact

Have any questions? Feel free to contact us. We will be happy to hear from you!

support@guildquality.com

(888) 355-9223

Zion Outdoors - North Houston

About surveys

GuildQuality surveys

Reviews 33

Recent reviews

GuildQuality

Zion Outdoors - North Houston

Welcome to our
community of quality

Get started

Pricing

Zion Outdoors - North Houston

About surveys

GuildQuality surveys

Reviews 33

Recent reviews

Dayton M.

Andrew H.

Jean S.

Maite K.

Jay M.

Robert B.

Laura C.

Raul C.

Review in Dickinson, TX

Response

Bill D.

Gavin A.

MJ H.

Jim M.

Shannon H.

Review in Conroe, TX

Mary S.

Terri G.

Kevin D.

Frankie K.

John C.

Mack H.

George D.

Response

Keith L.

James S.

Stephen

Ariel M.

Jeff R.

Review in Huffman, TX

Review in Montgomery, TX

Review in Houston, TX

Review in Houston, TX

Pamela R.

Michael H.

GuildQuality

Zion Outdoors - North Houston

GuildQuality surveys

Public reviews

Contact

Satisfaction

Contact

Welcome to our community of quality

Get started

Pricing

Welcome to our
community of quality