Service was great. Installer was on time and very efficient. Clean up was spotless.
I was very disappointed in the fact that the project started June 23 -24 and first the problem was the wrong tub was brought out that couldn't work with the walk in door that was originally ordered from the beginning. 2nd when the right tub was brought out the plumbing wouldn't work as the tubs slanted front you couldn't hook up the pvc plumbing to match the slant so flexible plumbing had to be ordered. Finally got the finished product on 8/11/26 7 weeks later. There should be no reason to have ordered the wrong tub and the wrong plumbing in the first place. I was very disappointed to have a tube tore out for 7 weeks and not able to use it until now. There should be some kind of compensation for all the issues that happened here.
I have to say I am upset with us for not showing the salesman the door when the high pressure began. He offered a decent savings but we had to sign right now. In hindsight I don’t think he wanted to give. us the opportunity to get another estimate from a competitor.
NA
The communication through out the whole process was excellent. Blake was very thorough during the sales presentation and Ryan was exceptional removing the old tub and installing the walk in shower. This is a top notch organization. Everyone involved in the process is very good at their job. I would not hesitate in hiring them again.
Price, quality of workmanship.
Very knowledgeable.
I would definitely recommend your company for the quality of the products. Also, the installers were fantastic and very good, friendly and easy to work with as far as my questions and them needing my input.
Decent prices, quality work.
I waited 5 months for my project to even be started, yet you wanted pmt upfront, which I complied with. Lack of communication on the part of your co and agent explaining delay.
I liked the people who I worked with, for the most part
I am very happy with both my bathroom renovations. Comforting to know we won't fall through the floor and no more water coming from ceiling downstairs. The people that worked on the renovation were a great group of guys. Very respectful.
Great company!
Everything was as agreed upon.
I loved the quality of the job
The shower base is fleexing and squeaking.
Way too costly.
Great service, Installers were awesome, personable! Maybe do a lil comparative shopping as you seem to be $2k-$4k higher than competitors…
Your Home Improvement did a fantastic job on replacing windows and removing bathrooms. Loved the guys (Kris, Wyatt & Tyson) that installed the windows. Would recommend them any day! Working with Gina was so smooth and effortless. She was so knowledgeable and stuck with me until the job was completed. The guy that installed all 3 bathrooms did a great job. I would recommend to any that they request these individuals to work with. Definitely YourHome Improvement's A-Team!
No follow-through. Took my money after the window install and no receipt, until I requested one. Couldn't get an itemized receipt, which was what I wanted to give to my insurance company. Office isn't open on a regular basis.
Clean and neat. Quick project.
Josh did an excellent job installing my windows. He was friendly, knowledgeable, very skilled and a great problem solver with excellent customer service.I would definitely recommend him and the company to anyone.
The quality of the windows and Screens is subpar!
Great people. Love our new windows and door
quick, pleasant, professional