About surveys
GuildQuality surveys
Satisfaction
Of 4151 surveys sent, 1948 were responded to
Sales Knowledge
The Window World of Toledo salesperson was knowledgeable and helpful regarding my project.
97%
Communication: Appt Setting
The Window World of Toledo staff was courteous and professional when setting my initial sales appointment.
97%
Clean & Safe
The job site is kept clean and safe.
96%
Communication: Install Crew
The installation crew communicated with me effectively if I had any questions or concerns.
95%
Installation Crew
The Window World of Toledo installation crew was organized and professional.
94%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
94%
Likely To Recommend
I am likely to recommend Window World of Toledo to a friend.
91%
Reviews 1829
Filter Reviews
Of 1948 respondents, 1829 left a review.
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Recent reviews
Ann W.
Brad A.
Susan J.
Response
Window World of Toledo Susan, thank you so much for your wonderful feedback and for choosing Window World of PennOhio! We're thrilled to hear that our installation crew impressed you with their professionalism and efficiency, and that Brian provided knowledgeable, helpful service throughout your project.
We appreciate your understanding regarding the wait times for scheduling and installation. Your patience means a great deal to us, and we're so glad the final results have met your expectations. Thank you for being willing to serve as a reference and for recommending us to friends!
We'd love to help with your future home remodeling projects. Please don't hesitate to reach out when you're ready!
Paul L.
Joyce S.
Monica M.
Joe H.
Amy W.
Response
Window World of Toledo Amy W., thank you so much for this outstanding feedback! We're thrilled that Window World of Toledo exceeded your expectations in every area, from Jason Rogers' professionalism and knowledge to our installation crew's beautiful workmanship. It's wonderful to hear the team kept everything clean and communicated effectively throughout your project.
We appreciate you mentioning the yard sign request and your interest in our referral program. We'll make sure to get a sign to you so your neighbors know about your beautiful new windows! We're excited to hear you're considering siding for next year, and Window World of PennOhio would love to help with that project. Thank you for being willing to serve as a reference and for recommending us to friends!
David B.
Dan D.
Marlin B.
Adam G.
Lynn S.
Howard H.
Response
Window World of Toledo Howard, thank you so much for this outstanding feedback! We're thrilled that our team at Window World of Toledo completed your 14-window installation in less than a full day and that the results look fantastic. Your recognition of Jason Rogers' professionalism and knowledge, along with the installation crew's exceptional work, means the world to us.
It's wonderful to hear that everyone involved exceeded your expectations and that you're willing to serve as a reference. Since you weren't made aware of our Referral Program, you can earn $50 or $250 off an additional purchase for each person you refer! We truly appreciate your business and look forward to serving you again at Window World of PennOhio.
Clare G.
Response
Window World of Toledo Clare, thank you so much for this outstanding feedback! We're absolutely thrilled that Patrick provided you with such exceptional service, answering all your questions and making the sales process terrific. It's wonderful to hear that our installation crew maintained that same level of professionalism and that communication was excellent throughout your entire experience.
Your recognition of Patrick as "the best of the best" and your willingness to serve as a reference truly means the world to us at Window World of Toledo. We're honored that you found every aspect of your project—from scheduling to the final walk-through—worthy of a 5-star rating. Thank you for choosing Window World of PennOhio, and we look forward to serving you again in the future!
Rick A.
Response
Window World of Toledo Rick, thank you so much for your outstanding feedback! We're thrilled that you had such a positive experience with Window World of Toledo from start to finish. Your comments about our team being efficient, friendly, and professional truly mean the world to us.
We're especially pleased that Brian Gschwind and our installation crew exceeded your expectations with their professionalism, knowledge, and quality workmanship. It's wonderful to hear that communication was effective throughout your project and that your job site was kept clean and safe.
Thank you for recommending Window World of PennOhio to your friends and family. We look forward to serving you again in the future!
Barry M.
Response
Window World of Toledo Barry, thank you so much for this outstanding feedback! We're thrilled that Derek provided you with a no-pressure experience and took the time to thoroughly explain how your new windows will improve energy efficiency and privacy. His professionalism and clear communication truly reflect what Window World of Toledo stands for.
It's wonderful to hear that our installation crew was equally professional and that you're already loving your new windows! We appreciate you agreeing to serve as a reference and participate in our referral program. Regarding the gutters you mentioned, we'd be happy to discuss that project when our schedule allows. Thank you for choosing Window World of PennOhio, and we look forward to helping with your future home improvement needs!
Rachel P.
Carla F.
Jane H.
Marsha S.
George B.
Response
Window World of Toledo George B., thank you so much for this outstanding feedback! We're thrilled that Brian Gschwind made such a positive impression and was a major reason you chose Window World of Toledo. Your praise for our communication, from appointment setting through installation scheduling, means the world to us.
We're especially proud of our installation crew for their dedication—working through that heavy rain to complete your project without compromise is exactly the commitment we strive for. We're delighted they left your home so clean you didn't even need to sweep!
Thank you for agreeing to serve as a reference and for being willing to recommend us. We truly appreciate your business and look forward to serving you again in the future!
Annie D.
Deloris C.
Jay D.
Bobbie F.
Lisa Z.
Reginald L.
They did my gutters, and on the right side of my house, the gutters fell down. I called Jr. and have not heard back from him. The gutters and downspouts just fell out when we had all this rain.
Nathan P.
Steve W.
Danielle R.
John J.
Cindy G.
Response
Window World of Toledo Thank you so much for this wonderful feedback, Cindy G.! We're thrilled that Derek Bekeny provided such a pressure-free consultation and that our team at Window World of Toledo went above and beyond by scheduling your installation on a Saturday so you could be home with your father. That flexibility is something we're proud to offer.
We're delighted that our installation crew was professional, thorough, and kept everything clean and safe. It's wonderful to hear you're planning to have your remaining windows replaced, and we'd be happy to discuss your door replacement projects as well.
Thank you for agreeing to serve as a reference and for recommending Window World of PennOhio. We look forward to completing the rest of your home improvement projects!
Austin L.
Arlyn R.
Response
Window World of Toledo Arlyn, thank you so much for your wonderful feedback and for taking the time to share your experience with Window World of Toledo and Window World of PennOhio! We're thrilled that Jason Rogers provided you with such professional and timely service, and that our installation crew exceeded your expectations with their organization, communication, and quality workmanship.
We especially appreciate you highlighting how our team problem-solved the screen door fitting issue on the spot—that's exactly the kind of dedication we strive for! Thank you for agreeing to serve as a reference and for being willing to recommend us to friends and family. We truly value your trust and look forward to serving you again in the future!
Jodi H.
Suzanne W.
Review in Maumee, OH
I don't make recommendations
Amy S.
Audra K.
Mike G.
Response
Window World of Toledo Mike G., thank you so much for this outstanding feedback! We're absolutely thrilled that Window World of Toledo exceeded your expectations from start to finish. It's wonderful to hear that Derek provided such professional service and took pride in the installation, and that our crew amazed you with their efficiency and quality workmanship.
We're delighted you received your windows quicker than expected and that everyone made your experience enjoyable. Your willingness to serve as a reference and share your positive experience means the world to us! We'd love to help with your interior upgrades when you're ready. Thank you for choosing Window World of PennOhio!
David B.
Response
Window World of Toledo David B., thank you so much for this outstanding feedback! We're thrilled that you're so satisfied with your new windows and the service you received from Window World of Toledo and Window World of PennOhio.
It's wonderful to hear that Derek was professional, knowledgeable, and never pressured you during the sales process. We're equally pleased that Greg and his installation crew provided exceptional service, respecting your property and answering all your questions throughout the project.
We truly appreciate your willingness to recommend us and serve as a reference for future customers. Your confidence in our team means the world to us, and we look forward to serving you again in the future!
Bud C.
Suzette G.
Dean W.
Joe H.
David N.
Tom N.
Response
Window World of Toledo Tom N., thank you so much for this outstanding feedback! We're thrilled that Window World of Toledo exceeded your expectations at every step. It's wonderful to hear that Rick Cavese provided such professional and knowledgeable service, and that Gregory and his install crew did an exceptional job on all 17 windows and the exterior trim work. We truly appreciate you recognizing their dedication and efficiency.
Your willingness to serve as a reference and recommend Window World of PennOhio means the world to us. Thank you for trusting us with your home, and we're here whenever you need us in the future!
Beverly N.
Response
Window World of Toledo Beverly, thank you so much for this outstanding feedback! We're absolutely thrilled that you had such a positive experience with Window World of Toledo from start to finish.
It's wonderful to hear that Derek Bekeny provided knowledgeable, professional service and that our installation crew delivered top-notch work with the organization and professionalism you deserve. Your recognition of the quality windows, excellent workmanship, and clean job site means the world to us.
We're grateful for your willingness to recommend both Derek and our installation team to friends. Thank you for being a valued customer, and please don't hesitate to reach out if you ever need anything in the future!
Angie F.
GuildQuality
Feedback report
