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GuildQuality surveys
Satisfaction
Of 5449 surveys sent, 2521 were responded to
Communication: Appt Setting
The Window World of Pittsburgh staff was courteous and professional when setting my initial sales appointment.
98%
Quality Of Materials
I am satisfied with the quality of materials used.
98%
Sales Knowledge
The Window World of Pittsburgh salesperson was knowledgeable and helpful regarding my project.
97%
Value
I received a fair value for my money.
95%
Communication: Installation Scheduling
The Window World of Pittsburgh staff was courteous and professional when scheduling my installation.
95%
Clean & Safe
The job site is kept clean and safe.
94%
Installation Crew
The Window World of Pittsburgh installation crew was organized and professional.
94%
Likely To Recommend
I am likely to recommend Window World of Pittsburgh to a friend.
90%
Reviews 2298
Filter Reviews
Of 2521 respondents, 2298 left a review.
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Recent reviews
Diane S.
Review in Pittsburgh, PA
Guys we’re organized, hard working and polite.
Response
Window World of Pittsburgh Thank you so much for this wonderful feedback! We're thrilled to hear that our team at Window World of Pittsburgh exceeded your expectations at every turn. It's fantastic to know that Chelsea provided excellent service, listened carefully to your needs, and shared her knowledge about our windows with you.
We're especially pleased that our installation crew impressed you with their organization, professionalism, and friendly attitude. Hearing that the workmanship was A+ and that they left your home spotless inside and out means the world to us.
Your recommendation means everything to Window World of PennOhio. Thank you for choosing us for your window project, and we're here whenever you need us in the future!
Carlene S.
Lorraine H.
Response
Window World of Pittsburgh Lorraine, thank you so much for this wonderful feedback! We're thrilled to hear that you love your new windows and that every aspect of your experience with Window World of Pittsburgh exceeded your expectations.
It's fantastic to know that Joe Fleet provided you with professional, knowledgeable service and that our installation crew delivered the same level of excellence. We take great pride in maintaining organized, professional teams who keep job sites clean and safe while delivering quality workmanship.
We truly appreciate your willingness to recommend both Joe and our installation crew to friends. Thank you for choosing Window World of PennOhio, and please don't hesitate to reach out if you need anything in the future!
Al U.
Bobby H.
Response
Window World of Pittsburgh Bobby H., thank you so much for this outstanding feedback! We're thrilled that Window World of Pittsburgh exceeded your expectations from start to finish. It's wonderful to hear that Chelsea Johnston provided such professional service throughout your experience, and we'll be sure to share your recognition with her.
Your comments about our installation crew mean the world to us, especially coming from someone with 45 years of construction experience. We're proud that you witnessed their dedication to getting every detail right, even when facing challenges. We're delighted you're considering siding for your next project and would love to help when you're ready. Thank you for being willing to serve as a reference and for recommending Window World of PennOhio to others!
Joseph H.
Response
Window World of Pittsburgh Joseph H., thank you so much for this outstanding feedback! We're thrilled that your experience with Window World of Pittsburgh exceeded your expectations from start to finish.
It's wonderful to hear that Dale provided such thorough, pressure-free guidance and that our installation crew delivered flawless workmanship while protecting your new carpeting. Your praise for their professionalism and attention to detail means the world to us.
We truly appreciate your willingness to serve as a reference and your perfect 10 recommendation. While you don't have projects planned soon, Window World of PennOhio is here whenever you need windows, doors, siding, garage doors, or gutters. Thank you for choosing us and for sharing your experience!
Donna W.
Response
Window World of Pittsburgh Donna, thank you so much for this wonderful feedback! We're thrilled that you experienced our no-pressure, no-gimmicks approach throughout your entire project with Window World of PennOhio. It's fantastic to hear that Dale, Katie, and your installation crew all provided exceptional service and exceeded your expectations at every step.
We truly appreciate your trust in choosing Window World of Pittsburgh for your window project, and we're excited to hear you'll be working with us again to complete the rest of your windows. Thank you for recommending us to friends and family—we look forward to serving you again soon!
Frank P.
Response
Window World of Pittsburgh Frank, thank you so much for this outstanding feedback and for being such a loyal customer! We're thrilled to hear that Rich Dugan provided you with excellent service once again. It's wonderful that the Dugan family has earned your trust for all your window replacement needs.
We're delighted that our team delivered great communication from start to finish, and that our installation crew worked efficiently while maintaining the quality and professionalism Window World of Pittsburgh is known for. Your windows looking great is exactly what we aim for!
Thank you for recommending Window World of PennOhio to friends and family. We truly appreciate your continued business and look forward to serving you again in the future!
Kathy S.
Susan K.
Skip S.
Dan G.
Gail M.
Response
Window World of Pittsburgh Gail M., thank you so much for your outstanding feedback! We're thrilled that you had such a positive experience with Window World of Pittsburgh from start to finish.
It's wonderful to hear that Mark Maszle provided knowledgeable, professional service and that our installation crew exceeded your expectations with their organization, communication, and quality workmanship. We're especially pleased that they kept your job site clean and safe throughout the project.
Your perfect scores across every aspect of your experience mean the world to us at Window World of PennOhio. We truly appreciate your willingness to recommend us to friends and look forward to serving you again in the future!
Lois P.
Sofya T.
Response
Window World of Pittsburgh Sofya T., thank you so much for this outstanding feedback! We're thrilled that Joe Fleet provided you with such professional and detailed service throughout your six-window replacement project. It's wonderful to hear that he was knowledgeable, accessible, and exceeded your expectations.
We're equally pleased that Cathy and Jim made such positive impressions, and that our installation crew delivered excellent workmanship while keeping your home clean and safe. Your willingness to serve as a reference and recommend Window World of Pittsburgh means the world to us.
Thank you for choosing Window World of PennOhio, and we look forward to serving you again in the future!
Review in Wexford, PA
Between the salesperson from Window World who came to the house and the installer, I have no complaints about anything. They did a phenomenal job.
Response
Window World of Pittsburgh Thank you so much for this outstanding feedback! We're thrilled that you had such a phenomenal experience with Window World of Pittsburgh from start to finish. It's wonderful to hear that Dale Dermond provided knowledgeable and professional service during your consultation, and we're especially pleased that our installation crew exceeded your expectations with their exceptional work, clear communication, and thorough walkthrough.
Your recognition of our installer's outstanding service means the world to us. We're so glad he took the time to explain everything and ensure you were completely comfortable with your new windows. Thank you for choosing Window World of PennOhio, and we look forward to serving you again in the future!
Sean H.
Jason G.
Response
Window World of Pittsburgh Jason G., thank you so much for this outstanding feedback! We're absolutely thrilled that Window World of Pittsburgh exceeded all your expectations with our customer service, craftsmanship, and attention to detail.
Your exceptional praise for Joe Fleet means the world to us. We're so proud that he provided you with such professional, timely service throughout your project. We'll be sure to share your recognition with him!
It's wonderful to hear that our installation crew also delivered the organized, professional experience you deserved, and that you're completely satisfied with the quality of workmanship. Thank you for being willing to serve as a reference and for being part of our referral program. We truly appreciate your business and look forward to serving you again!
Mark P.
Response
Window World of Pittsburgh Mark P., thank you so much for this outstanding feedback! We're thrilled that you appreciated our no-pressure approach and the efficiency of everyone at Window World of Pittsburgh.
It's wonderful to hear that Joe Fleet provided such courteous and informative service without the constant upsell, and that our installer Joe was super-friendly, punctual, and even took care of cleanup! We'll be sure to pass along your thanks to him.
We're so pleased that Window World of PennOhio exceeded your expectations from start to finish. We truly appreciate your business and hope you'll think of us for any future projects!
Leann L.
Erin B.
Response
Window World of Pittsburgh Erin, thank you so much for your outstanding feedback and for taking the time to share your experience with Window World of Pittsburgh! We're thrilled that Joe Fleet and our installation crew provided you with exceptional service from start to finish. It's wonderful to hear that every aspect of your project exceeded expectations.
We truly appreciate your willingness to serve as a reference and recommend our team to others. We'd also love to let you know about our Referral Program, where you can earn $50 or $250 off your next purchase for each referral! When you're ready to replace those upstairs windows in the next few years, we'll be here to help. Thank you for choosing Window World of PennOhio!
Richard S.
Efficient workera
Response
Window World of Pittsburgh Thank you so much for your wonderful feedback, Richard! We're thrilled to hear that you found our team to be efficient workers and that every aspect of your experience with Window World of Pittsburgh exceeded expectations.
It's fantastic to know that Chelsea Johnston impressed you with her professionalism, knowledge, and accessibility throughout your project. We're equally pleased that our installation crew maintained the same high standards with their organization, communication, and quality workmanship while keeping your job site clean and safe.
We truly appreciate your willingness to serve as a reference and recommend both Chelsea and our installation crew to others. Thank you for choosing Window World of PennOhio, and we look forward to serving you again in the future!
Jim S.
Donna L.
Response
Window World of Pittsburgh Donna, thank you so much for your outstanding feedback! We're thrilled that you had such a positive experience with Window World of Pittsburgh from start to finish.
It's wonderful to hear that Mark Maszle provided knowledgeable and helpful service, and that our installation crew delivered excellent, professional work. Your recognition of their organization, communication, and thorough final walkthrough means the world to us.
We're grateful for your willingness to recommend Window World of PennOhio to friends, and we appreciate you being aware of our referral program. Thank you for choosing us for your project—we truly value your business!
Ronald R.
Stephen S.
Response
Window World of Pittsburgh Stephen, thank you so much for this outstanding feedback! We're thrilled that your experience with Window World of Pittsburgh was exceptional from start to finish. It's wonderful to hear that Joe Fleet demonstrated the product thoroughly and explained everything professionally—we'll be sure to share your kind words with him.
We're especially grateful that you recognized everyone from our receptionist to our installation crew. Your acknowledgment means the world to our entire team. We're excited to hear you're planning another 6 to 8 windows for late summer to early fall, and we look forward to delivering the same excellent experience. Thank you for agreeing to serve as a reference and for being such a valued customer of Window World of PennOhio!
David C.
Corrine S.
Dale C.
Response
Window World of Pittsburgh Dale C., thank you so much for this outstanding feedback! We're thrilled that Window World of Pittsburgh exceeded your expectations at every touchpoint. It's wonderful to hear that Dale Dermond, our installation crew, and every team member you encountered delivered the professional, helpful service we strive for.
We're especially pleased that you're already experiencing the benefits of your new windows with a quieter, more comfortable home. Your recognition of our team's professionalism, from sales through installation, means the world to us.
When you're ready for your siding and roofing project, Window World of PennOhio will be here to help. Thank you for recommending us and for being willing to serve as a reference!
Daniel S.
Robert K.
Response
Window World of Pittsburgh Thank you so much for your wonderful feedback, Robert! We're thrilled to hear that Rich Dugan provided you with such professional and knowledgeable service throughout your sales experience. It's fantastic that our installation crew exceeded your expectations with their organization, professionalism, and quality workmanship.
We sincerely apologize that our scheduling staff didn't meet the same high standards when coordinating your installation. This isn't the level of service Window World of Pittsburgh strives for, and we're addressing this to ensure better communication moving forward.
We truly appreciate your continued trust as a returning customer and your willingness to recommend Window World of PennOhio to friends. Thank you for being part of our family!
Sandrea B.
Brian E.
Response
Window World of Pittsburgh Brian E., thank you so much for your outstanding feedback! We're thrilled that Window World of Pittsburgh exceeded your expectations at every step. It's wonderful to hear that Rich Dugan provided knowledgeable and professional service, and that our installation crew delivered exceptional workmanship while keeping your job site clean and safe.
We truly appreciate you recommending both Rich and our installation team to friends. Thank you for being aware of our Referral Program—we'd love to reward you for spreading the word! Your trust in Window World of PennOhio means everything to us, and we look forward to serving you again in the future.
Sandra P.
Response
Window World of Pittsburgh Sandra P., thank you for your glowing review of Window World of Pittsburgh! We're thrilled that you had such a positive experience with every aspect of our service, from appointment setting to installation. It's wonderful to hear that Chelsea Johnston and our installation crew exceeded your expectations. Your satisfaction with the workmanship and cleanliness is exactly what we strive for. We appreciate your willingness to serve as a reference for future customers. As a reminder, we have a Referral Program that offers discounts for referring friends and family. Thank you for choosing Window World of PennOhio for your home improvement needs!
Sharon G.
Labaugh S.
Response
Window World of Pittsburgh Thank you so much for this wonderful feedback, Labaugh! We're thrilled that Chelsea Johnston and our entire team at Window World of Pittsburgh exceeded your expectations from start to finish. It's fantastic to hear that Chelsea was professional, knowledgeable, and accessible throughout your project, and that our installation crew delivered the same level of excellence.
We truly appreciate that you're willing to recommend Chelsea and our crew to others, and that you've already been sharing your positive experience! Your satisfaction with our pricing, scheduling, workmanship, and professionalism means the world to us. Thank you for agreeing to serve as a reference—Window World of PennOhio looks forward to serving you again in the future!
Patricia J.
Response
Window World of Pittsburgh Patricia J., thank you for your glowing review of Window World of Pittsburgh! We're thrilled that you're satisfied with every aspect of your experience. It's wonderful to hear that Mark Maszle and Robert provided exceptional service. Your feedback about our friendly and polite team, from sales to installation, is greatly appreciated. We're glad we exceeded your expectations and that you found the job site clean and safe. Thank you for being open to serving as a reference for future customers. While you don't have any projects planned currently, remember that Window World of PennOhio is here for all your future home improvement needs. Your recommendation means the world to us!
David E.
Response
Window World of Pittsburgh David E., thank you for your glowing review of Window World of Pittsburgh! We're thrilled to hear that our installation team exceeded your expectations with their professionalism, neatness, and thorough clean-up. It's wonderful to know that Chelsea Johnston provided excellent service throughout your project. Your satisfaction with every aspect of our work, from the initial appointment to the final walk-through, is exactly what we strive for at Window World of PennOhio. We truly appreciate your business and your willingness to recommend us. Thank you for choosing Window World for your home improvement needs!
Jared S.
Kevin W.
Denise M.
Response
Window World of Pittsburgh Denise M., thank you for your glowing review of Window World of Pittsburgh! We're thrilled that you had such a positive experience with our team, from Rich Dugan's professionalism to the installation crew's excellent work. It's wonderful to hear that our staff met your expectations in all areas, including the quality of workmanship and cleanliness of the job site. We appreciate your kind words about our reasonable pricing and great staff. While we're glad you're satisfied with your windows, please don't hesitate to reach out if you have any future home improvement needs. Thank you for choosing Window World of PennOhio for your project!
Review in Mc Kees Rocks, PA
Communication from the beginning to the end was great.
Response
Window World of Pittsburgh Thank you for your glowing review of Window World of Pittsburgh! We're thrilled to hear that the communication throughout your project was excellent. It's wonderful to know that Mark Maszle provided such knowledgeable and professional service. We're equally pleased that our installation crew met your expectations with their organization, professionalism, and quality workmanship. Your satisfaction is our top priority, and we're delighted we could deliver such a positive experience. We appreciate your business and hope you'll consider us for any future home improvement needs. Thank you for choosing Window World of PennOhio!
Leslie C.
John M.
Response
Window World of Pittsburgh John M., thank you for your glowing review of Window World of Pittsburgh! We're thrilled that your entire experience, from start to finish, was fantastic. It's wonderful to hear that Mark Maszle and the installation crew provided exceptional service. We're glad you found our team professional, knowledgeable, and courteous throughout the process. Your satisfaction with the workmanship and cleanliness of the job site is greatly appreciated. We're excited about your upcoming door project and look forward to serving you again. Thank you for being willing to serve as a reference for future customers. Your recommendation means the world to us at Window World of PennOhio!
Kenneth B.
Emma L.
Response
Window World of Pittsburgh Emma L., thank you for your glowing review of Window World of Pittsburgh! We're thrilled that our team, including Anthony Lombardi, exceeded your expectations with their efficiency, courtesy, and professionalism. It's wonderful to hear that every aspect of your experience, from the initial appointment to the final installation, was so positive. We truly appreciate your willingness to recommend us and serve as a reference. Your satisfaction is our priority at Window World of PennOhio, and we're grateful for the opportunity to enhance your home. While you're unsure about future projects, please remember we're here for all your home improvement needs. Thank you for choosing Window World!
Equilla B.
Judy M.
Jon N.
Response
Window World of Pittsburgh Jon N., thank you for your glowing review of Window World of Pittsburgh! We're thrilled that every aspect of your experience, from appointment setting to installation, exceeded your expectations. It's wonderful to hear that Mark Maszle and our installation crew provided exceptional service. Your satisfaction with the workmanship and cleanliness of the job site is exactly what we strive for. We truly appreciate your willingness to recommend us and serve as a reference. Thank you for choosing Window World of PennOhio for your home improvement needs. We look forward to serving you again in the future!
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