Still have not set up a time to come and fix my window that was installed incorrectly.
I'm satisfied somewhat, but the bathroom window has not been installed due to incorrect measurement. It has been over a month. No response. I have called once to check on widow. ??????
They were here on time, took less time to install and were very professional. Also cleaned everything up.
From start to finish everything went according to plan.
Dalton the salesperson did not fill out the paperwork correctly. When I told him what I wanted and that my intent was to keep my historic trim, he told me that he had to enter the data into his computer like that and that wrapping my windows was part of the price and that I had to tell the installers that I did not want my windows wrapped. The installers dod not understand English and destroyed the window sills and historic trim on my windows. They destroyed my Historic mouldings.
I AM VERY DISSATISFIED!
I might recommend yall if you ever pay the person that recommended me to you. I’ve called about it and she just told me 2 days ago she still hasn’t got her $500. I haven’t received mine either for buying from y’all
Right on time, from start to finish
I would recommend Window Nation. Every aspect of the process was handled with care. Dalton, my Sales Rep, was polite and professional! He even removed his shoes without being asked. He communicated with me quickly when I had questions.
I worked with the new Sales Manager, Whit, and Branch Manager, Mike to resolve an issue. They were both diligent and customer focused in their approach.
The measurement team (Jason & Johnathan) and installation team (Oscar and his crew) team were fabulous! All were respectful of me and my home. They were efficient and effective getting the old windows measured and marked, as well as removing the old and installing the new ones quickly.
They were very nice and did a great job on my windows! They look great and I love my new windows!
Good company to work with.
Wish they would have talk me into all the windows
Process was easy. Install was quick and efficient. The team was polite and good at communicating with us. Very impressed with the product and the work.
Absolutely
Windows and installation great; No receipt, No written copy of the lifetime guarantee; no written product brand or composition.
Air is coming in around my window. It needs to be resealed.
They look great and seem to work very well
I am 100% totally satisfied with my Window Nation windows. I would highly recommend Window Nation to any potential homeowner that may be in the planning stages for replacement windows.
Installers worked well together and explained when we had questions.
the grids in the windows do not line up with each pane. there were large spaces that needed to be filled in on a few of the windows. Giving me the impression of lack of quality from measuring to construction and installation. Not correcting the large gapes and only covering them up shows lack of concern for quality and commitment.
I would absolutely recommend this company to anyone even my own family!! They are outstanding!!
The installer said they were going to replace a window. Have not heard back yet.
Sales process
It has been a lengthy process with a few hiccups, however my windows are in an I am enjoying them.
Installation crew was very professional
Window Nation was very efficient and knowledgeable. It is early, but it appears that they did a good job.
Quality and salesmanship detail
I would highly recommend window nation Greenville to anyone looking to replace the windows in their home or office. I am very satisfied with my whole process with window nation Greenville.
The installers were very professional and the job was done in a timely manner.
Punctual and did a very nice job
We're completely 100% satisfied with Window Nation, even though we weren't sure about it. We were a little hesitant. However, once everything was explained to us and we settled on the deal, we were extremely happy.
Window Nation took a lot of time and care, and they made sure that they left the site clean and no mistakes.
I would recommend them to a friend because they were very professional.
They came when they promised and they delivered quality windows and installation. After they were done with the installation they made sure that they left my home clear of anything that may have fallen onto the ground and floors during the process of replacing the old windows with absolutely perfect windows as promised.
I am likely to recommend Window Nation - Greenville, SC to a friend because they did a wonderful job except right at the end of working back and forth. One worker started while the other was supposed to finish but I got one window that wasn't done how it was supposed to be done. I called Window Nation and spoke with somebody and they were supposed to have someone come out and fix it.
Get service from them ! They always showed on time . The crew we had was very nice and friendly! Answered all the questions we had. Did a great job on all of the cleaning after job was completed
The sales rep and installers were very polite and professional. When we had questions - it seemed that "upper management" gave a "stock answer" through the sales person and wrote us off. It took us not paying our bill to get further attention. I just wanted to talk to someone knowledgeable - I was sending pictures so figured they could talk to us about what we were seeing.
Window Nation is trying to screw us out of a screen for one of our windows. It's a double slider window, and they're saying we're only contracted for one screen. ARE YOU KIDDING ME??!!??!?!?!?
Damage done by installers,not addressed by the company.
They are good-quality windows.
The salesperson over-sold. I feel like I was led to believe the windows would be tilt in for easy cleaning but were not. I also thought that the windows would really reduce the heat getting into the home through the demonstration but now that they are installed, I feel a lot more heat than what the demonstration led me to believe would occur. Bate & Switch...Also, I was promised a gift card of $100 for going through the demonstration. I never received that. I was also assured that the finishing work would be great but it's just okay. Visible gaps in the trim.
We had a great experience. We replaced all of our windows and couldn’t be happier.
Window Nation was very nice, neat and clean. They provided all I expected, I just can't get over the price of windows.
The crew was very patient and clean
The question is incomplete on this form. What did you - then nothing.
I price shopped replacement windows on line. I did not want to be the Contractor and have to measure, buy, find an installer, etc. Window Nation's process did everything, made all the scheduled dates and delivered a very high quality result
Love the windows
Anytime, very satisfied and everyone was completely professional and polite!!
Wrong configuration for kitchen picture window
Professional crew and very helpful. The guy in charge made sure I was informed during the whole installation. Cleaned up every room and outside.
Installation crew was fantastic. Very professional and great quality work.