I would not want my friends to go through what I did.

The communication with this company is very good, they do a great job with clean up and they get the job done in a timely manner.

They do very good work. They are right on time when they said they were going to come, and everything like that.

I felt like Vlad explained things very well. Listened to our concerns & questions overall would recommend

Victors got the job done quickly and efficiently. They were all very friendly.

More affordability

We were pleased with the results. I am looking forward to speaking to someone at Victor's regarding the difference in what the salesperson said with regard to needing a replacement in the roof and the guys who did the installation said it wasn't necessary to replace it. So we have that question for Victor's.

Due to a lack of communication between Victor’s and the workers, a new hole was opened into the roof—despite the job simply being a replacement of an old vent.
Now, I’m wondering my estimated cost was for new install or replaciement of vents.

Yes I will recommend to anyone looking for a great contractor. Also no months of waiting to get it done. They did it the next week.( The other guy I had waited over 3 months and it took him over a month to get it done with 3 guys with so many things done wrong!!)
Oh and if they hand write their bid with just a list of supplies and each item not priced please walk away but be polite ok:).

The house is easier to heat,as the new roof install corrected the attic vent problems!

The prior comments will explain the dissatisfaction.

We had an active roof leak coming into our kitchen, so having Victors support in correcting the leak and replacing the damaged roof in a timely manner was very important for us.

Started with a thorough inspection and explanation of needs and products to alleviate the issues. Very knowledgeable and courteous. Scheduling was a breeze with great communication from the home office. Job day team was on time and took great care of our property. Site manager kept in contact throughout the day. Clean up was immaculate, looked better than when they arrived.

Looked at garage roof and house roof. Said the house roof didn’t need replacement yet. Appreciated his honest about the house roof

They were very good.

We appreciate the crew were directly employed by Victor's and worked together very well. The crew leader, Aaron, was knowledgeable, friendly and did a great job of communicating with us.

To me, the experience was not cheap, but it was good.

Victors worked very well. The only issue was that they tacked on pricing at the end of the project when I was told everything would be covered.

This crew, and the lead man, were exceptional. I could not ask for better people. They were contentious, respectful, and they did the job they said they were going to do. I could not ask for anything more.

My final review will depend on if this project is completed to my satisfaction.

Left our rental home yard messy. Did not pick up supplies timely manner. Did not get dumpster until job started and picked up by 9am the next day. Took 4 hrs to complete the job. Did not seal tears or seams in roof so we would not have leaks in future.Logan said they would do this and it is stated in our contract we signed.

The salesperson did an attic inspection and said they found mold and took pictures. We had a mold remediation company come in, and they did not find an issue after they replaced the roof. We choose Victors because they did attic inspections and that is when they told us that we would need mold remediation. I had a reputable company come in and check it out, but they did not recommend anything.

I was pleased with everything they did.

I have already recommended Victor's to my neighbor and friend when she is ready to deal with her roof.

Very satisfied with the job they did

3 of my neighbors are now interested & had the worker come to their houses plus residents of my sub drove by & stopped as they were interested.

They've got to stop bugging the consumer. Just mail one survey, and if they do it, it is fine, and if they don't, that is okay.

Friendly and communicated well about all aspects of the job.

Had to reschedule from original install because the crew didn’t finish their previous job as planned so I had to reschedule for a day that I couldn’t be there. They say I didn’t have to be there, but I wanted to be. That was one. Number two was there was an overcharge on the final bill. It was corrected AFTER I called and pointed it out.
Minor things, but at 10% higher than the next bid, I have high expectations.

Very thorough from start to finish. Open communication throughout project. Roof replacement designs were provided in hard copy and electronically. A benefit when selling the home. 👍

I am not happy with the way they coated the flashing. It's not that important, but I should've focused on the way they did the roof. It's in the front of the house and bothers me.

Outstanding service; as far as price goes, it's fair. The customer service is outstanding, and the service was great.

Victors did a really great job and I appreciate it. I didn't have to play any games with them. I liked that. Any questions I had, they answered. They took pictures of the process for me.

High quality materials were used

The product, warranty, and the promise of complete satisfaction with the job made my decision to use Victor’s easy. I didn’t want cheap, wanted quality. That’s what I received. Thank you Victor’s.

I believe their quality was good.

DONT LIE.

The pricing on the roof of my shed was very, very, very outside the envelope. I was quite disappointed in that.

when we called for an estimate, they were here the very next day. had called someone else earlier who didn't even call back.
your customer service is excellent

Great job, very professional and respectful. Would highly recommend Victors to everyone.

I would recommend them to anybody and would give them an A+.

I think the price was a bit higher than it should have been, in hindsight. I suspect they made quite the tidy profit off of me, and so likely most other people they work for as well. $35,000 in 2025 for a 1600 sq ft roof is absurd, when the (admittedly) cheaper and less comprehensive companies were quoting $20,000. I went with the more expensive option for peace of mind, but I strongly suspect they would have made a tidy profit at $30,000. The total materials cost couldn't have been more than $5000 and that's being extremely generous. So that was $30,000 for a day of work. Absolute highway robbery. The only saving grace in all this is that it APPEARS (time will tell) they did excellent work.

Buy me calling and make an appointment and no one showed up and then I had to call to make another appointment and they didn’t show up then another point was made some showed up but did not work and I made another phone call to schedule another appointment and no show again And finally I’d called the office again and I talked to a new project manager. He came out he assessed my problems and says I’m top priority and I’ll get on this right away. Well that was yesterday morning and all day today and still nothing. I’m getting so fed up With this company. I even asked to speak to Victor myself and he said no that I won’t be able to happen. So after conversation, I hope this gets out to Victor so I can tell him how bad his company is being ran.

Vlad came out personally and did a video of my roof, listened to my family history and worked on finding me financing

the cost was quite high.

Wish shed had been given better support as the roof sways on one side.

I suggest everybody use them.

They were all knowledgeable, polite, and did a great job. I would highly recommend them to anyone, and if I run across anyone in need, I will pass the name on.

I would recommend Victor's to anybody after the awesome experience that I had with them.

We are so happy with our new roof. We had moldy boards in our attic so the entire roof had to be done. They did the job in a day and a half and we have piece of mine and a guarantee that it won’t be back. What a great company. The quality and craftsmanship is phenomenal. I would definitely recommend them to my family and friends. Thank you again Victors Home Solution and all of the great guys who did my roof.