- The siding was supposed to be part shakes (smaller part) and part Dutch lap. Only Dutch lap was ordered, so to avoid delaying the project, I agreed to go with all of it.
- They didn't order enough siding, so the project was partially finished for over a week waiting on more siding. This also delayed the gutter installation.
- They didn't order enough gutter material, so that remained unfinished for a few days.
- The gutter color I chose was not available, but I didn't notice that a different color was substituted in the contract. The installer said the color I chose was discontinued. I had a photo of the color samples that I chose, and I don't think the substitute color looks as good with the siding. Maybe I should have noticed the color change, but I think with something as major as color it should have been pointed out and the customer given a chance to decide what to do.
- An exterior electrical outlet box was broken. I wanted to replace in anyway, but still more care should have been taken.
- Nails were left all over. After the first part of the siding installation was done (and they left because they were out of siding), I picked up over 50 of their nails (easily identified because new and shiny). That doesn't count all the nails and screws that fell out as old things were torn off. When I had my roof done years ago, they had device with a magnet and went all around the house to pick up nails. It seems like that should be standard for siding installation too.
Because, from the beginning, I shouldn’t have to pay for a job until the job is done. I like to know why didn’t Jason tell me that. Now I am waiting for my guitters to get done.
Price and professionalism
Have done an excellent job. Just waiting on the final window. Billy was very courteous, professional and very knowledgeable of the product.
I love the look of my windows. I have people tell me how it opens up the rooms and I agree. I would never have thought of that look or type of window. If my seller hadn’t suggested it. He had a good sense of style.
They were good and came back when I had a problem with the windows. I love my new windows!!!!!!!
Work was good and professional but communication was hit or miss
Great product ,very nice quality. Installation crew was great and fast.
Product and pricing the guys did a great job with the install
Still waiting on back door to be completed