Great experience so far from Michael Brown at Tilson in Bryan and Jack Rayson through the construction process.
Brandon and Micheal were both very helpful and attentive to our situation and needs.
The staff in the Bryan office was very friendly and helpful. They were able to answer any questions we had. We were very pleased in working with them throughout the process.
Friendly, knowledgeable, and attentive staff. The process is incredibly easy.
Build quality, build time is amazing.
I was disappointed in that I had to do more stuff than I wanted to; I wanted to be hands-off. In the beginning I was getting a wood stove and they were going to install it and then a different employee handled our support because our original person left the company and Tilson Homes was not going to do anything with the wood stove which left it on me to get the stove stuff. When it was time for closing, they wanted my stove stuff done before we closed and I didn't think it was going to happen, but it happened. I didn't understand why it was included in the closing if I was handling it myself.
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Tilson Homes was great, and their communication was great!
I do not want to comment on my rating.
Was rushed to build my house pad and move cows off property. Was rushed to bring my first check since mine was a cash deal. Then was told construction would start a month later with nothing happening since construction was too busy. Then, was given an early start date and nothing happened that day...I have email proof of early start date. I reached out to everyone involved to be told we're sorry for the delay. House finally started a week later. I was rushed but there was no sense of urgency on your side once my check was deposited and you were earning the interest on my money.
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We worked with Michael Brown. He was very knowledgeable and helpful with all of our questions and concerns. A+
People are nice and professional . I feel that some of the people need more big picture thinking when handling questions customers have and forethought for questions they should have if they have not been through this kind of process as this is your business. (Example my back porch is looking at my neighbors instead of the back of my property)