Only 2 of my 3 windows were ready when they showed up in December. Whatever lie they gave to placate me, advised would be January before they could install. Which tells me they either used my window for someone take, or never had it made. But it certainly went he just brought the wrong window. When I expressed concern for January, I was advised it would be fine, they tent so weather won’t be a problem. Rescheduled twice more due to weather. Too cold, too windy. I got yo the point where all I would answer is “whatever”. I have 5 more windows and a sliding glass door I need to do, Pella was thrilled to hear of my experience.
Quality product from ProVia and Stanek gets a 10, however GreatDay Improvements gets a 1! It should not take FOUR MONTHS to get two simple solid steel entry doors replaced! October 7, 2025 until February 2, 2026!
Trying to get someone to call me back
Fantastic product, nice friendly workers. I recommend Stanek to everyone.
Professionalism of crew.Knowledge of crew. Cleaned up meticulously.
Always room for perfection!
Salesman and installers were knowledge and professional
Waiting for adjustments
I already filled out another long review. Please find and see it for reference.
Not very good communication and extremely hard to get a straight answer out of anyone.
There are still two pieces of trim that need to be fixed/repaired, and it appears that the wire to an electrical outlet was cut during installation.
Installation not to par for the cost paid
Great windows and staff!
Happy with the whole experience of ordering windows and getting them installed
You stand behind your products. Great build and quality.
BEWARE! There is NO Lifetime Limited Warranty.
In 2020 we purchased and had 24 Stanek Windows installed. The vinyl sash on each side of 1 window of a 3 window set split apart completely above the weld. This window just completely failed. Stanek would not honor their Lifetime Limited Warranty policy. They said it was an act of god. We were also informed that since they do not manufacture that window any longer that we needed to purchase not 1 but all 3 windows. Stanek said that we needed to call our insurance company and file a claim. So filing a claim with our home owners insurance company is how Stanek honors their warranty for replacement window(s).
The staff and product did not disappoint.
Communication was horrible! My door was originally ordered wrong, wasnt told about it, charged. Then when I finally got ahold of someone they had no idea about my door. Got a hold of the regional manager after 5 months, who then promised me a discount on my door for all the trouble. Once my door was installed -- with 2 inches of my header removed -- the company went dark again. Charged me full price. Now my door is hard to open and im guessing it has something to do with the install.
We have a referred Stanek windows to our neighbor.
Everything was great from start to finish.
There were nails and aluminum scraps left on our deck after completion of the windows install
Schedule postponement
The windows are really good quality. The installers were marvelous. They cleaned up actually more than the areas that got dirty. They were fast, professional, and very polite and respectful.
Same day install and friendly workers,
The process went smoothly and the installers were great - fast and professional.