Staff at our site are extremely rigid and don’t seem in tune with normal child development. I don’t think there is enough free play outside or in the gym. Staff seem to take kids behavior personally instead of recognizing that these kids have been in school for 6 hours having to work hard and may not be their best selves by 4pm. Discipline doesn’t seem connection focused or emphathetic to the kids. Almost every child at our site has been suspended and or had to create a plan of success which I find to be more indicative of staff opportunity for growth than the children. The site director comes across as extremely militant and looking for an opportunity to “correct” the child instead of trying to catch good behavior and praising that.

My daughter really enjoys her time at y-care
She has what she calls y- care friends
And looks forward to being there every morning
She motivates me in the morning !

YCARE is way too expensive and unaffordable for most families unless they can fully qualify for working connections. Roosevelt should bring in Boys and Girls Club instead. There staffing model is better and they make after school care more affordable for everyone. We are constantly looking for another option to YCare. It is not worth what we have to pay for it. We are only at YCare because we have no other choice and hope that changes in the future. I know multiple families that have had to drop out of YCare due to the high cost and many families that need after school care but can't afford it.

Na

I recommend is good 👍

Sometimes there is a high turn over rate which makes the level of care inconsistent.

There is a lot of unfairness in which kids gets prizes and lollipops. It would be better if they just got rid of those items so every kid is treated equal.

Everything is good.

It's convenient and the kids like it. I wish there were more structured activities

My kids really like Bernard and Mel at Garfield Ycare!

Having so much fun!

Ms. Jessica and Ms. Juanita have the patience, kindness and empathy towards the kids.

This is a Great Option for your kiddo after school.

The staff is very friendly and my child continues to come home and talk about the lessons being taught; ie honesty, kindness etc

I don't recall the names of employees but the female and male that are there are amazing, friendly and we always feel welcomed

x

My son loved it

Staff repeatedly suspended my child and told me we would have a meeting together to plan something consistent but instead that never happened and I had to handle it on my own. I reminded them constantly. They never made the time. They would never reach out before suspending him. I would just pick him up when it was already too late.

Would not recommend

Yes

My son is on the older side of campers I think, but still very much enjoyed the camp this year. The counselors were very kind and friendly. They get 10/10.

Great staff

We did not have that positive of an experience, but another parent reported to me that her daughter was expelled for having an emotional outburst (she has ADHD). I will be unlikely to send my autistic daughter or her sister to YMCA next year. It will have to be a last resort.

Submitted feedback via email

I was very disappointed with my interactions with the program coordinator\. On the two or three occasions when I needed to speak with her directly, I found her responses, tone, and body language to be dismissive and condescending\. I was left feeling as though my concerns regarding my child were an annoyance or nuisance to her rather than something worthy of attention\.

I want to emphasize that all of the other staff members I interacted with were friendly, attentive, and helpful, and I truly appreciated their positive attitudes\.

Unfortunately, my experiences with the program coordinator significantly affected my overall impression of the camp\. Considering that the program costs approximately $400, I expected a much higher level of professionalism and respectful communication, especially when a parent is raising concerns about their child\.

Because of this experience, I will not be signing my child up for this summer camp again in the future\.