We were very excited to support a local installer team and were set to cooperate fully with your team expecting good but not perfect service. The install started well but communication was lacking from the beginning. I disclosed that we were hoping to refer the local nonprofit that I work for if the work was completed as agreed. We were using Palomar at the time, and I did not solicit Adam Rizzo and his team as it may have been viewed as a conflict of interest. We did receive a quote, and it was lower that Your teams.
Very poor work. Third party company did the work. Try to overcharge for product that was not used and used paint to try to cover things. Horrible experience with them. They don’t like to return calls. Just all around very unprofessional. So no I would never recommend
They were very professional and friendly. They do what they say.
I appreciated the employees energy, politeness, cleanliness and superior communication skills. I have already recommended them to two other homeowners in the community.
I wanted to let you know that the work was done promptly. They showed up on time. Happy with all products used.
I am likely to recommend Semper Solaris Construction to s friend because they did a good job and were pleasant.
Very poor customer service
Project manager told us project would be complete by Friday after Thanksgiving. They didn’t work the Friday. Failed to notify us and had left his phone behind when he left town for the holiday. I had a question about my quote during the install. The sales person never returned my call. After the install it rained and we found the workers had not sealed some openings. Once again, called and texted the project manager and no response
We are pleased with the work that was done.
"3". Written and verbal instructions about charging credit cards were ignored. Blew out my credit card causing a MAJOR issue with my bank. Sales represented the $500 online credit as incentive for having both husband and wife present for sales pitch. (?) Sales stated they would be primary contact throughout project however roofing project lead said that he should be contacted (for roofing). There should be a roof inspection (by roofing crew) prior to job start. Initial roof inspection mentioned nothing about fascia or skylights needing replacement, a cost adder that was not planned.
It was done quickly, and they seemed to do a good job.
I feel the work is quality work but there is poor communication between the different services. This caused projects to be completed then torn up again. Also my new Rain gutter that I had recently put in was thrown away. It was replaced at no cost but not to the same quality that I already had. This just a couple of issues. There are more.
Their whole team was very professional and wonderful to work with.
Everything went very efficiently. I was highly satisfied with the work done and the timeline.
This was a true investment into our home and Sempra Solaris made the process easy for us. The team from beginning to end kept us updated and the crews sent were professional and left our property clean after each work day. I would without reservations recommended Sempra Solaris for your roof and solar project!
I definitely would recommend the roofing side of Semper to someone. I would recommend the solar side of Semper, especially for a new solar system. However, the solar side needs to schedule time to explain the software that can monitor/run the system, The techs who install the system don't have the time--take the time?--to really explain the software better.
Calls are not returned. You cant be transferred to the person who was helping me she wouldnt even look up the number or transfer me to Juliana.
During the project Christian failed to show up when we were told to expect him. He was late most of the time. When he first came here he asked me where the panels were. On day one, the truck loaded with materials showed up before the old shingles were even removed.
I knew Genevieve from when my personal Solar system was installed. And I had Semper Solaris do 3 roofs.
I actively tell friends and coworkers to avoid using Semper Solaris. Some of the worst customer service I have experienced.
I am likely to recommend Semper Solaris Construction INC to a friend. I had a good experience!
Fast, curitious service
We have already talked to them during install and the project was completed several months ago, so there is nothing that they can do now.
I am very happy with Semper Solaris Construction!
Our project has been a problem since day one. A lot of confusion regarding timelines and fixing problems.
They were extremely professional. They reinstalled the roof on my home in record time and cleaned up after themselves. They left my home looking beautiful.
The whole experience, from the initial sales consultation to the roofing tear-off/replacement, new attic insulation, solar system specs & installation, coordination with the local utility, and follow-up on billing documentation was outstanding.
I can only say this because of Cherice Hess. She is the most valuable person in the company.
They did a great job and were fast.
I would have went with another option if I knew then what I know now.
I am very likely to recommend Semper Solaris to all my family and friends.
They were always on time, and ready to answer questions if I had any. They were very good, and I am happy with them.
You have to follow-up and stay on top of them to make sure they do everything they say they’re going to do
Christian, the roofing manger, was great.
The biggest issue is the whole communication factor.
Semper Solaris Construction Inc's work was exemplary.
I have already recommended Semper Solaris Construction Inc. to four friends.
The company was less communicative than I would like and we’re still waiting for some items to be fixed but generally the
They did good with the roofing project.
Do you really need Solar.
The job went faster than we could imagine. Everyone on the team was polite and efficient at their work. They did a great job and kept the patio and the area clean all the time we almost didn’t know they were here and within a couple of days they were finished we’re so happy with the results, the roof looks beautiful. It made our whole property look like a new house thank you so much simper Solaris.
Contractor answered my questions to my satisfaction.
In short, your communication throughout the whole process was terrible, and the project took over a year and four months to complete. The workmanship on the roof was subpar.
semper solar did not come back to turn on the tesla power wall and fill in the ditch
Semper Solaris did our solar installation a few years ago and it has run perfectly ever since. They did not gouge us by putting on a new roof at the time, but with a series of heavy rainstorm, our neighbors began having leaks. We put on a new roof as a precaution. It was a complicated jopb because the solar panels had to be removed first and reinstalled and that required new permitting. But Semper handled it flawlessly and now we have solar power AND a new roof
We are very happy with the results of our new roof installation
You cannot beat the 50 year warranty for your roof! The peace of mind that goes along with that is priceless!
Even with Weather delay the communication was great. The project manager kept me informed every step of the way..
defintely NOT.
This was a good experience, and i am happy to recommend this company. Everything was described in advance, there were no surprises, and the work was accomplished smoothly and on time. All personnel were professional and pleasant to deal with.