Semper Fi did an exceptional job.
We were very impressed from the salesman to the job completion. The job was scheduled and completed faster than expected.
We are so happy with the process and the results. We would definitely use them again and recommend them to our family and friends.
We have already recommended you to two people. One will need a roof in next couple years. The other one was asking questions about how satisfied we were with your company.
Promptin all aspects
They don't follow up on what they say.
Professional organized job well done. Excellent communication.
Although somewhat expensive, the value for my dollar far exceeded the cost. From start to finish Semper Fi went above and beyond my expectations. Do not hesitate to call Semper Fi , they will do right by you.
Was very impressed with how organized and well ran the roofing project was. Great communication prior, periodic updates and pictures during the job, polite and professional staff, excellent quality job and cleaned up extremely well.
From start to finish, everyone we worked with was friendly, accommodating, and it was very comfortable working with them - almost like family they were so easy and fun to work with!
The team delivered a great finished product and a smooth overall experience. The team was courteous, responsive, and focused on doing the job the right way. I’d confidently recommend them to friends and neighbors.
They provided great work and a quick turnaround.
They were great from sales to install to return calls on service.
I am pleased with the work; the workers were very diligent and worked hard. They were very efficient with what they needed to do, and they had everything packed up. It was very organized; they knew what the next step was. I watched them and was amazed at how fast they were moving. They stayed later and used headlights near the end to finish the work, and I had never seen that before. I was pleased with that. Everything was very nice.
They were very professional. Explained everything thoroughly. They did a fantastic job on the roof. They did a great job cleaning up after themselves. I would definitely recommend.
I am likely to recommend them to a friend because I just felt that they were very trustworthy and carried true on everything they said.
Absolutely! From start to finish and even after your company stood by exactly what they said your company stands for.
Sales guy took his time to explain every part of the process and very knowledgeable about the products. Work crew was fast and friendly.
Satisfaction with all aspects.
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Yes I wouldn’t hesitate to recommend Semper Fi!
Swmper Fi was prompt and efficient, finishing the job in a day.
Very professional crew from start to finish.
This is my first roof replacement. Semper Fi was recommended to me and I researched them online. Very reputable.
From the consultation team to the ladies in the office who do the ordering of materials to the guy who dropped off the trailer to the Project Manager to the Crew Lead to the crew, I was so impressed.
Everything was explained to my full understanding up front by the consultation team. The ladies in the office kept me updated on when materials would arrive and what the schedule would be. Materials arrived the day before the installation. The PM called me that morning and again explained what would be happening. He told me when the crew would be there and start. They were on time and finished in 8 hours! They had to shovel my roof and remove ice from gutters. I didn't even know you could replace a roof in the winter and I was a little nervous about it but I really trusted this company that it would be okay and done well. My windows, doors and landscaping were covered so no damage. The crew was extremely efficient and everything was cleaned up. The PM did a walk around with me after, explaining how everything was done. I also had attic insulation done at the same time and the PM showed me pictures of the attic when it was finished.
Can't say enough about this company and the crew I had. I would highly recommend Semper Fi for roof replacement.
I do not recommend the company for anything.
From the beginning of this process to the final walk around the people at Semper Fi were professional, prompt and polite. We will definitely recommend.
We had rotted wood that was suppose to be replaced. While they were working on the roof I noticed it wasn't being replaced. I called & was told they're not finished it will be replaced. When it was done the wood wasn't replaced. The workers said they weren't told. I called again & he came to the house & told the workers. They had to undo certain spots & replace the wood which we had to pay $150 extra for the wood even though we showed them the areas that were rotten before signing the contract. Also they didn't tell us that they would need to remove the Leaf Guards on the gutters. Now we have to see if the Leaf Guard company can put them back on. Which is like replacing puzzle pieces as their all in a pile. If not we have to buy new ones!
I was waiting on a representative I talked with to come back, but he did not call me to inform me that he could not come, which was an issue for me. I cannot say that I would recommend them to others.
All aspects from inspection and quotation to job completion went smoothly.
Very professional, explained the project and process so all could understand what to expect
They went right thru the ceiling of our bedroom which made a huge mess and an even bigger mess when they repaired it!
The work was done with precision and expertise
Poor experience from start to finish. Over a year on our job and it is not done
They were absolutely great!! Donny did an excellent job of explaining what was needed to be done and Manny also did an excellent job letting me know how things were progressing. The whole crew was polite and friendly. They did a fantastic job doing the work and then cleaning up.
The initial people that came out were very knowledgeable and provided pictures of the roof from inside and outside. The initial purpose was to patch the roof where the electrical wires had entered the roof prior to the upgrade since it was a new roof 3 years ago. After seeing the pictures, it was obvious that we needed a new roof. They went into the crawl space and picked up on the ventilation problem. The pictures on the roof showed the caulking was loose. Better to get a new roof now before the problems became worse.
It's a bit nerve racking to have a job this big done on your house but they made it easy. Great crew, good work that looks great.
On time did a good job
Customer Services were great,answerd all questions. Very friendly.
Semper Fi Roofing & Exteriors gave a good line of garbage over the radio about what they do. They fell short when they got here.
The project coordinators quickly navigated around a freak lake effect snowstorm that left 9" of snow on the roof the day the roofing project was scheduled. The work was done in time, the roofing staff were very efficient and considerate. Communication was excellent. Cleanup was done thoroughly and completely. All in all, very happy with our decision to go with Semper Fi!
Absolutely great in every way.
The salesman that I worked with was really good and explained the whole process nicely. The contractor that walked around and showed me pictures was great. They were good people to work with.
The teamwork was amazing. I was impressed that every man knew his role and the coordination was great to watch. The foreman was very helpful and answered all questions. The finance team is still working with me to help get a lower interest rate.This is a great company. I highly recommend Semper Fi.
Before having me sign a review for the BBB, which honestly was a tad on the pushy side, the agreed upon work that was done in the attic, was not reviewed with me.
Thankfully, he was in our driveway long enough for me to happen to remember to look in the attic.
VERY disappointed with finding 25' of 6" flexible duct being coiled up in a space where only 6' at the very most was needed. (I should have known this might be an issue when I offered the person doing the work screw clamps to affix the duct to the vent connection(s) and he shook his head no, holding up the duct tape. Obviously the work in that regard is not really satisfactory. Adhesive is not the same in all temperatures, and may be less effective than a mechanical clamp.
Also, it would be best if your workers (or contractors, whichever, did not shoot their snot out a nostrils, into my front yard.
I kind of gave that a pass on multiple occasions...
But... when I told the guy that had me fill out the paperwork, what they did in the attic, and he looked at it and tried telling me that it wasn't an issue that having it longer allowed whatever....
I cut him off and asked him to please not say that.
Basically he tried to lie to me about a mistake that was made.
After I called him on it, he didn't attempt to continue with his false narrative.
Work was completed as promised.
The most open, honest people I have ever dealt with.
Very good work Very good people working.and very honest.
Great communication well organized work force
Our supervisor Colin was excellent! He kept us informed during the entire project! He took pictures which was helpful! He was kind professional!
The overall job was well done, done quickly and I was informed during every step of the process what was happening and roughly when.
They did excellent work and paid attention to every detail. The project manager kept us up to date on everything, and the clean up was very good.
They arrived early on both days and were very hard workers, I’m impressed!