Very courteous and knowledgeable

This is a review for Ruff Roofing in San Antonio. Better clean up after finishing the job. I found roofing debris in some of our palnts and I found several roofing nails.

Price was very fair and competitive. Crews arrived early at home, completed roof and area clean up as schedule in a timely manner. Roof looks great!

The caulking they put on my roof wasn’t nice at all

Already recommended to neighbors

They stated on time and finished with no problems.

Yes

Very professional, courteous, and knowledgeable crew. From estimate to completion, this was a project that could not have gone smoother.

.Very likely

One day of work and Beautiful job with great people

The night before my installation I received a phone call from one of the field supervisors asking if they could bring the trailer Friday evening around 6 for the installation on Saturday. We agreed and then I never heard back from this individual. The morning of the installation I received a phone call from a completely different person, Dariel. Then when they were removing the old decking my bedroom window was broken in the process. My bedroom window was shattered. When I called Dariel to report it he was not even on site he was at the store purchasing more decking. Dariel guaranteed the window would be replaced that day. That did not happen we had to wait until Monday to have it replaced. Then whoever replaced it did a horrible job they never even entered into my bedroom they replaced it from the outside. Nevertheless there is gaps left from the inside of my bedroom window. This doesn’t surprise me because the repair that was done inside my kitchen from water damage was poorly done too, by Dariel. This was a horrible experience for my husband my dogs and myself I will not be recommending Rugf roofers to anyone.

Not too happy with the whole experience. It cost us $8k more than the estimate.

Poor communication after project was complete. Reported leaking roof and unable to get someone to come out to make repairs. I would NEVER RECOMMEND ROOF RUFFING!

Very helpful and very professional.

Very professonal

Okay

I was very satisfied with the team doing the iinstallation and the product quality

The entire process was made easy.

Very fast service. Excellent work

Highly recommend!

Great Work

I have given Ruff Roofing name to some friends.

None

Never

Communication start to finish

None

Cesar and Juan's group were extremely professional and gave us the confidence we were making the right choice by trusting ruff roofing.

I was told the roof would take one day and it took two intire days

Poor inspection up front. After old roof was on the ground, was then told it needed new plywood around whole exterior raising the price from the estimated $15,000.00 to $22,000.00.Was told financing would be at 10% and ended up at 11.9%. Should have gotten more estimates. LESSON LEARNED.

Very professional

After a month I found damage to our soffit I reached out to the salesman but so far no reply! Also the contractor they hired had his trailer overloaded with shingles’s from a previous job I notified him that it was to heavy after job was done he loaded 25 more squares to much of a load for my driveway they created a whole bunch of new cracks I realize my driveway is not new but we lost out they only deducted $ 500 of our bill. Now we have to replace the entire driveway! This is an honest review.

None

The price is a little high, but the outcome and warranty is really great!

The issues with wrong materials and delay on no show for initial replacement

.

Fast and Friendly service

Mason was so nice and polite. He did everything we asked for. I got business cards from him to pass out. He explained things in detail and knew the product.

Everyone we encountered were very professional and courteous. From start to finish.

They got really expensive ones the roof got torn off

The professional experience

no

The fact that only three days after I contacted the company my roof was completely and perfectly done was priceless, and I can't be more grateful for it.

They were very kind and courteous

Very professional company with an extremely knowledgeable salesman that led us carefully and thoroughly through a very large and intimidating process of replacing an entire roof and gutters. Communication was stellar and the process went very smoothly. Highly recommended!

You can read my other review and find that I'm not likely to recommend you to anyone.

No, there are better roofing companies either better prices with same materials and warranty.

Lack of professionalism, disregard for peoples property.

I have already recommended it to 2 of my friends

The roof replacement was excellent, but I have been unable to get them back for some minor repairs.

As of NOW **** no. So you did work on my hone without pulling a city permits as required. The city came down on me. Now I've contacted you people several times and got the run around with bs answers regarding oh we'll get back with you. the lady that pulls permits is on vacation and won't be back on whenever she feels like it. So, the city of Groves, Tx. is requiring you to pull a permit and make it right even though you completed the work a month ag don't ask me why but that's what he said. so I'm giving you 24hrs to get the permit and contact me that its official been handled, or I'm going nuclear on Facebook with the absolute worst review you can ever imagine. Times ticking but sorry it has to be this way but you failed to do proper business. and **** sure don't care about contacting me in regard to this matter. Your arrogance has a price.