Kind and honest sales representative, courteous and responsive crew, helpful office staff. Mad City was flexible, followed through on its promises to us, and held to its word when it came to timing and work done. We are pleased with our windows, as well. We will tell friends who need new windows that they should consider working with Mad City.

I don't like to recommend

Love the one day install/.Installers seem very knowledgeable and efficient.

Every step of the process was explained well and my questions answered

Amazing workers. No mess. Fast work

great team - hard working, polite, etc. good cleanup and overall solid work

Great quality materials

One day rebate is outstanding but from start to finish with quality products with outstanding plumbing to custom fitting is unreal experiance.

Everybody was so friendly. We were able to get what we wanted for a price I could afford. The only disappointment was the water pressure. It literally took me 10-15 longer in the shower because it takes so long to wash my hair. We were looking for our old one to install and we couldn’t find our original. Everything went well. Everybody knows what they are doing bc it is done so well

Mad City Windows went above and beyond, from start to finish. Fast and efficient work. The window is beautiful.

I like the product.

Excellent service.

Every single one of the Mad City people I interacted with was considerate, courteous,

Professional installation. Appreciated the plumbing instructions.

The whole process start to finish was first rate. My installer took great pride in his workmanship ensuring we would be happy with the finished product.

They were efficient told me everything I needed to know on all the questions I asked when they were all done. I inspected the work and I was very satisfied and so is my wife and yes, we would recommend you to friends.

Im not happy with the entire experience. Had to come back a second time because they were leaking air badly. As the second guy said, yes there were gaps that needed to be filled. He fixed two of the four windows. He didnt check the others, they werent on his paperwork, so wait n see if they are leaking.

Very clean, reliable work. They are very responsive to customer communication.

Just based on Matthew the person that did the work I would use you again.The turn around from start to finish was fast. we like the way it looks. Time will tell on how well it stands up to daily use.

Wonderful installers! Project turned out great. Would recommend Mad City to others!

Everyone was professional, cleaned up behind themselves, and explained everything very clearly.

The Install went smoothly. I am happy with the window

The manager and his partner did a wonderful job. There was just a small amount of dirt noted on the carpet at the base of steps in front of one window

Did a wonderful job and friendly and professional.

Very professional from sales person to installers. Had a slight problem and got fixed right away!! This is the second time we used Mad City and will use them again in the future.

Excellent materials and knowledgable technicians

Installation was very professional and courteous.

Our installer was a very pleasant & polite young man. He went through the project with before starting to ensure he was given the full scope and asked how we wanted certain items placed where we wanted along the way.

Great service

Very likely to recommend

The windows turned out beautifully

Great job, done fast, and clean.

It was seamless!!

Overall good experience

The installer of the shower and the plumber were on task and professional

They did a great job, this is the second time we hired them, we would recommend them highly

All service and salespersons were very professional, courteous and timely.

They did it all so I would not have to buy products and line up contractors

Everyone I met with from day one to the completion of the job was very courteous and informative. I have no complaints of anyone I met through the process. And I love the finished project!!

Great sales and installation experience!

Good crew! good workmanship

At this point I'm really frustrated. The installer was out for the third time and the door wasn't the right size again. The corner trim piece wasn't sent either.

Conscientious, knowledgeable people who answered our questions honestly. We were very nervous about taking out a bathtub and replacing it with a walk-in shower. It turned out to be a good decision and we are very satisfied with the end product.

Good quality materials and work.

On time helpful though very grateful very profressional done in a timely mamer

It's gorgeous.

The whole process was very well thought out. Installation crew was very careful and courteous

I liked that the whole project went very well and satisfied with the product and friendly knowledgeable staff.

Done quickly, pleasant workers, clean and love the kitchen!

I don’t usually recommend but if asked would say we were pleased.