Very happy with their service, professional and were very timely.

We started out being very excited with Ridge Top and decided to have them replace our roof based on their overall reviews from other customers, the financing provided, and the comfortability we felt after working with the sales person, Luke, who did a great job selling us on Ridge Top and the services and quality of services provided. However much of the process outside of the work with Luke was disappointing. Our project manager did not communicate well, especially leading up to the actual roof getting replaced. Once the roof actually started getting replaced that communication was improved. Clean up was disappointing, as initially the yard looked pretty good other than some food the workers left in the yard from their lunches. However upon further inspection, the gutters and gutter drains/run-offs were not cleaned effectively at all. I had to clean/remove several of them myself. I messaged this to the project manager and sales person, and the project manager said they would come out the next week to clean them up more himself and check them, however that did not happen and no one has been here to check them. We were also never told that debris could/would fall into our garage and there is nothing on the contract or the Construction Preparation and Expectations Pre-construction Evaluation to recommend prepping the garage. If communicated, we could have tarped our garage instead of having wood and nails all over inside of it. Lastly, while it does warn that our flowers and plant health cannot be guaranteed, I highly doubt they did the best they could to save or protect the flowers as it looks like several were directly stepped on and in our ring camera footage you can see workers walking right over the flower beds and flowers.

Very good informing when they would be at our house. Very considerate and very informative. Very happy with our windows, door and gutter.

Ive used Ridge Top for a previous job and they did great, however basing it only on this job, i would not recommend. While the crew on site did a good job, the management, communication and scheduling were very frustrating. The project started over a month behind schedule, materials were dropped off and then removed from my property because they "didn't have the staff to do the job", a job that was quoted for 3 days ended up taking 8 days to complete, and a week after the job was completed, they still have material left to be picked up. The headache and lack of reliable timelines weren't worth it.

I received text messages and phone calls about my window installation project. The guys were very professional and worked throughout the day without any breaks. I was given a demonstration on how to manage my windows and they all said good bye with a hand shake! I am very pleased!!

After my experience with Ridge Top I will recommend them to everyone.

Happy to work with me, even though it was a small job of storm damage repair.

Things were not done properly the first time on multiple items! Were passed to the next person to fix. Too many people on the site at once in my opinion. Leads/supervisor spending more time in the a/c truck then watching their crew. Crews don’t seem to care about quality.

job done great and quick no where else to get windows if you need them

The quality of the work was good. The communication was also good, as has been true on past projects. I provided shingles and a drip edge for the project. The subcontractor tried to leave with my extra shingles and I didn't receive a credit on my balance due for the drip edge that was included in the bid but wasn't used.

The communication with everyone At Ridgetop is amazing, the quality and speed at getting the job done was great.
Jesse goes above and beyond to assure the customer is happy with the job that was done. Would highly recommend them. We have used them on past projects, and will be using them for future ones too.
Thank you to Jesse and his crew, and everyone at Ridgetop.
Cassandra, Lana, and Scott Kilponen

Proactive!
Very responsive!

Outstanding people to work with.

Very! They were so easy to work with. They were super polite and did a nice job as far as I can tell. Having them replace our windows was very much like clicking the easy button which is greatly appreciated!

When a tree falls on your roof it’s stressful. Ridgetop came two days after I called to evaluate the damage,gave me an estimate and finished the job as promised.

The salesman was helpful in explaining our options, explaining the materials they would use, and how long it would take.
Everyone we worked with was helpful and professional.

It was just a quote for widening a door, so the other questions don't really apply. I love working with the company in Wisconsin Rapids. The guys are fun, they have a sense of humor, very detailed oriented and the communication is top notch.

A great experience to see the hand in hand working of the crews, one as excellent as the other.
It was done as scheduled perfect and beautiful.
I am very pleased with the result.
My roof was replaced and roof overhangs were added, a chimney who was no longer in use was removed and finally covered gutters installed.
My house looks great and I plan to get new siding as well with the same company when the City is done with the street and sewer system work.
Special thanks to the team leaders Matt for roofing, Jessi for soffit etc. and Tyler for gutters.
Thanks to all of you.
Erika B.

Tyler was great to work with and communicated promptly when reaching out to him. The issues we experienced were with the crew he had doing the work though. There were multiple delays with them showing up, whether it was showing up later than they originally said, or not showing up at all. The craftsmanship itself appears to be good, but just frustrating in dealing with the delays. Our porject was originally quoted late March, material came in late April and we weren't scheduled until mid-May. Glad it's finally fixed though.

They did a great job at a fair price and kept ne updated as the job progressed

What a great crew that is. I had a wonderful experience to see the hand in hand working of the whole group, friendly, organized and keeping the area clean.
The team leader, Matt Krause, was very knowledgeable, professional and friendly.
Despite some rain they were able to keep the timeline.
Matt K. answered every question I had and was very good to work with.
I am extremely satisfied with the result of how the roof with the new overhangs as well as the removal of the chimney turned out.
I highly recommend Ridge Top to everyone , I did already to my friends.

The guys did a great job and were very fast in completing the job

The 2-man team did a complete repair in one day, before the next round of storms. No more leaks!

Totally unsatisfied, would NOT RECOMMEND

Siding is expensive and an investment in your home. Choosing a quality company to supply the materials and a quality crew to complete the job is exactly what is needed. RidgeTop is that company.