On time and on budget.
You really need to have enough Forman on site as the job is underway not coming. I think you are streatching you self to thin and with the crew I had could not really communicate what I needed to the crew.
John was very easy to work with and he covered all my concerns and then some. Would recommend John for any and all outdoor home needs.
Tyler saw to it that his crew got things done. Had some hiccups but I would have been surprised if there wasn’t at least one!
I always recommend them and everyone that I have recommended them to were completely happy
Very detailed with customer service from start to finish - keeping you informed of what is happening.
I liked everything about the experience. Our sales manager was very helpful and answered all of our questions. Each project manager from the roofing to the fascia and soffit to the siding itself kept us updated. I felt that everyone was on top of what was going on. It was a good feeling to know that any issues would be addressed. I didn't need to worry about anything at all. I felt confident that the job(s) would be done to a high standard.
The communication was poor. I was not told when someone would come initially. I had to call the office. The manager told me someone would arrive by 12:00 p.m on a Saturday after I had called the office. Then, the person came around 1:30 pm. I thought communication could have been better.
The process was seamless from start to finish. Great communication, thorough in ensuring the right size of customer window replacement was ordered, time frame that was originally discussed was met. Everyone was very friendly along the way.
Men worked hard and did nice job. They cleaned up better than I thought they would.
Fast scheduling and everyone was a pleasure to work with.
We had several quotes for a roof. Ridge Top stood out to us as being very knowledgeable about roofing and the best methods to address the issues we had. Both of our sons has recommended Ridge Top to us too.
It took over 2 years to make it happen which made me looking for an answer and not getting one. But you know you guys did a good job in the ring against the insurance co..
Better planning with regard to having supplies on site when need and removiing the dumpsters in a timely manner. Do the job right the first time a garage vent took three times to get it right. Do what you say you are going to do. Still waiting on a window.
I would recommend Ridge Top to anyone needing a roof done; I don't know about the other services they do.
Very professional and knew what they were doing
I will leave a full review about how thrilled we are with Ridge Top Exteriors!
I signed a contract to have my roof replaced at the end of October. It was scheduled to be replaced November 22nd but the job was canceled because the job from the day before had not been completed in time. That was the last nice day of the year so I had to wait until late March for my roof - that had leaks in three parts of my home - to finally be replaced.
Communication was lacking. I was not told that the temperature had to be above 50 degrees in order for part of my roof to be replaced. And when I responded to text messages from the company, there was no reply. The only reason why this changed is because I called to bring up my concerns about this so then I was on the company’s radar.
I was told that my roofing job was canceled on 11/22 because the company overbooked jobs and didn’t have enough crew. I understand that things like this happen - but then be TRANSPARENT about it.
Communication before and during the project was excellent. The workmanship by the crew was very well done.
Looks great. Process was explained in detail
Absolutely. I’ll recommend them to anyone.
The whole roof replacement process went smoothly. Daniel and Cory were great to work with. They were attentive and finished the job exactly when they said it would be done.
The crew was very professional and dedicated to the job at hand. From the scaffolding to the cleaning up the debris, all was handled well.
All the people we dealt with, from beginning to end, were friendly, knowledgeable and had great response time to questions. The work site was clean and well-kept. Excellent work!
Window installer was rude and disrespectful
PRETTY MUCH EVERYBODY THAT WE WORKED WITH WAS VERY NICE ,DID A GREAT JOB ON THE REPAIRS AND THINGS LOOK GREAT.