Overall, RT did a great job. I’m not sure which project this relates to, but I would give roofing a 5, and windows and siding a 4. We had 2 damaged windows and 1 the wrong size. We’re waiting for replacements. Siding was delayed due to weather and a little messy. I’ve already made a referral to my mom for windows.
The customer service was top notch. When Mitch came out to do the estimate he was very informative and extremely thorough. We had a line item estimate before he left our house. The next few days we received follow up calls and texts to see if we had any additional questions. The day of the project the field manager was right on time and the crew arrived shortly after and got started after prepping the area. The crew did a great job prepping the area to protect our house and shrubs. Overall, our roof looks beautiful and the crew did such a fantastic job cleaning up that you couldn’t even tell they were there all day!
John and his team was very professional and knowledgeable.
Very prompt and professional. They consistently provided me updates as to their progress and often asked how I preferred to have things done.
Workmanship was good and the manager addressed all our issues/questions.
The workers were courtesy
THE CREW ARRIVED ON TIME AND FINISHED ON TIME. THEY ALSO DID A WALK-THROUGH WITH ME UPON COMPLETION.
Communication throughout the project was great. We appreciated the updates. The roof looks great. They came on time and completed the work as scheduled.
See comments below for more information. Details of this project could have been handled better throughout the 2+weeks for completion.
From estimates to the job being done, I was kept in the loop and pictures were sent
Very professional. Nice install. Awesome communication.
This group is uniquely response and consistently follow through
The communication was excellent as well as the work done. The area was cleaned up after. Very happy with the result.
On time, courteous, hard-working!
Ridgetop was professional and helpful. Very impressed with the process and people involved!
The price quote stayed the same price as quoted
So far everything. Is going quickly, smoothly and the constant communication has made this whole experience simple.
Responsive gets back to you right away and checks in with you through out the process.
Work ethics top notch. Clean up awesome. Cost very reasonable.
Friendly people at all aspects.
They were on time, professional, and did a great job.
They showed up when they said they would and did a beautiful job on the windows
Great communication. Really enjoyed the progress pictures and final video walkthrough
The on-site foreman and crew were friendly, knowledgeable, and performed very well.
The roofing guys worked like a well oiled machine. The one door guy was teriffic, the other one Not So Much! (plus my bread knif, brown handle has been missing since. The only guy keep coming in the house and walking through to the front door from the back! Not accusing just saying!