The windows were installed faster than expected. The installers were very friendly. Any time we had a question, they were quick to respond and keep our confidence at a very high level. Even when I accidentally caused an opening in the caulking, the installer came out on a Saturday to correct it before the inspection.

I would really give them an 11 or 12 for their sales and service.

We were willing to pay top dollar for the installation of storm windows. The installers were everything a customer could hope for. The quality of the hardware is first class. However, minor details were left unattended for too long, despite my efforts to hold the field manager accountable. Any recommendation I would provide would include my frustration.

The installers were fantastic covered everything before they started.

Job was never finished, the person in charge of finishing never came nor answers my calls or texts.

Quality product and install that met my expectations. Where issues or complications arose in the process, able to navigate with Staff to resolution. My home has 20+ windows and 2 sets of sliding doors so was a large job.

The installers were professional and friendly. The completed project (my front door with side panels) looks beautiful! I'm a completely satisfied customer!

Communication

Renuity employees were extremely professional and checked continuously on the progress of the project. Joel answered all my questions and followed up even after the project was completed. The installer, Monty, was amazing also!!
I recommended my best friend to check out Renuity. She met with Andrew yesterday and signed a contract so I will keep touting your company.

Great communication, attention to detail.

We had two parts of our order that were incorrect. Neither had yet been addressed. Communication with representatives is not very good.

I had a fantastic experience with my window installation from start to finish! The sales manager, Alex, was knowledgeable, patient, and made the whole process easy to understand without any pressure. I was on a strict timeline and they made sure that the windows were installed as promised with excellent communication throughout the process.

The install team was professional, efficient, and left everything clean and looking great.

Shawn, the project manager came in after the install to ensure that everything was done correctly. He was very informative and I couldn’t be happier with the results—highly recommend this team!

You all really keep me informed in providing step by step process of my door and after if I had any questions. Yes I have referred someone who lives in west palm beach.highly satisfied

Terrible.

The first door ordered came scratched. The replacement doors weatherstripping was installed incorrectly. The project manager has failed to communicate with us regarding replacing the weatherstripping after multiple phone calls and texts. I phoned the company directly to place an order for new weatherstripping and was told it would take 12 to 13 weeks to arrive and then I would be contacted for it to be installed. That many weeks seems a bit excessive just for weatherstripping so as of right now, I'm not confident that the door will be repaired. The replacement door was installed January 29, 2026, and it is now March 16th. The completion of this project won't be done until June. In my opinion for a simple fix, it is taking far too long to correct.

The Project Manager (Mr. O'Brien) and his workers were respectful and diligent throughout the project.

Good quality three layers glass window, Good professional experience window introller three person .
Perfect meserment iwindow installed

Your company was amazing from start to finish. I couldn’t ask for a smoother process. Each and every team was outstanding! The window install was flawless and perfect!!

Absolutely love everything about this company. From the sales rep to measuring to installation everything was perfect. Highly recommend to all family and friends and even people we don't know well.

Helped us move forward on something we thought we’d have to wait few more years before addressing

I have already done that for 2 people that live near me.

Good quality product and wonderful people to interact with!

Fast, professional and did quality work with a quality product.

We talked to the representative at Sam's Club and also received a special member discount. I appreciated that Sam's Club felt Renuity (FHIA) was a company they could be backed. There was no sales pressure at all. We just happened to be wanting new Windows and Doors and decided to get an evaluation no obligation visit.

Fast,