I seldom ever rate a homeowner experience as a 10.

Was highly satisfied with the salsman and the team as a whole. had a couple small hiccups on our side and theirs that was corrected quickly. HOA stuff on our side. Install team forgot to bring the little cover pieces for the screw holes but cae right back took care of it.

Skilled installation crew. Did a great job.

I would prefer to save comments until the job is complete.

Had a great experience every step of the way and the team kept me updated and communicated effectively.

From the beginning informational meeting with Savannah, to the sales meeting with David, on to the install and completion—we were very pleased and glad we chose Renuity.

Better Communication.

I don't think I would

The dedication and professionalism they showed.

Good communication through the project.
Excellent installer.

The process was very smooth from beginning to end!

The salespeople, design and installation teams were professional, thorough and were responsive to my questions and concerns throughout the process. They were very competitive in the costs and gave me a Veterans discount as well.

Great Work

Expert installers, very professional, on time ( actually early that I love!) product is amazing and looks beautiful- had sliders and windows all replaced

The way the guys cleaned as they go and making sure that they wiped off their shoes each time before entering 🙂

Lack of communication.

My recommendations would be positive but I would also add that the pricing is in the upper range.

Yes, I would recommend Renuity

FHIA had a good reputation so we went with Renuity since it was the same people.

I call for assistance.
And it took 3 calls. I had to take it
Further, in order to get an answer too my question.

Great job overall!!

The change over created issues with timing. I also had communication issues with the young men who initially came to work the project.

The windows were installed faster than expected. The installers were very friendly. Any time we had a question, they were quick to respond and keep our confidence at a very high level. Even when I accidentally caused an opening in the caulking, the installer came out on a Saturday to correct it before the inspection.

I would really give them an 11 or 12 for their sales and service.

We were willing to pay top dollar for the installation of storm windows. The installers were everything a customer could hope for. The quality of the hardware is first class. However, minor details were left unattended for too long, despite my efforts to hold the field manager accountable. Any recommendation I would provide would include my frustration.